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Customer Service Excellence

The course will show explicitly the uniqueness of excellence customer service and how it goes a long way to bringing ove

Created byChinedum Ucheoma

Last updated 8/2011

English

Course content

1 section • 2 lectures • 1h 23m total length

Bad Customer Service #13:01
This is a sample video explaining a bad customer service behaviour. This will buttress the learning points on the presentation in terms of customer service excellence
Advanced Service Excellence1:20:00

Description

The course will show explicitly the uniqueness of excellence customer service and how it goes a long way to bringing overall customer excitement