
Join Hailey Shaw as she introduces the CrowdStrike zero to admin course, outlining EDR fundamentals, installation, troubleshooting, sensor updates, host management, and prevention policies with color-coded console, CLI, and notes.
Discover what CrowdStrike is and what EDR (end point detection and response) means, including signature, behavioral, and heuristic detections, with real-time monitoring and automated responses.
Navigate the CrowdStrike console and review the activity dashboard and cloud score. Learn to manage hosts, detections, policies, and dashboards, with guidance from built-in documentation.
Explore how to manage CrowdStrike users and roles, assign permissions, and provision Falcon admin access while guarding against overprivileged accounts. Study RTR roles and domain-based onboarding controls.
Demonstrate managing users and roles in CrowdStrike. Update user profiles, set UTC time zones, assign roles with safeguards against overprovisioning, and configure real-time response permissions and notifications.
Explore manual and automatic CrowdStrike sensor installations, register sensors with your console using your customer ID, and deploy across Windows, Linux, and Mac with best practices.
Configure host setup to install CrowdStrike sensors using installation tokens, with token rotation and audit logs. Download Windows, Mac, and Linux sensors and verify the agent runs.
Apply a practical troubleshooting checklist from module four for CrowdStrike Falcon admin, starting with simple OS, permissions, and installer checks, then address reduced functionality mode via the sensor dashboard.
Learn to uninstall CrowdStrike sensors and manage updates using group policies, maintenance tokens, and bulk maintenance mode with version controls (n-1, n-2) and throttling.
Explore managing sensor update policies across host groups by OS, set precedence, create latest policies, assign Linux/Windows/Mac hosts, and install or uninstall via CLI with maintenance tokens.
Explore dynamic and static host groups in CrowdStrike, learn to build multi-criteria filters (OS, AD, host IDs), understand policy precedence and tagging for scalable endpoint management.
Create dynamic host groups by operating system in CrowdStrike, apply assignment filters to Windows, Mac, and Linux, and monitor group policies and dashboards for host management.
Learn to create and assign prevention policies within CrowdStrike, organize hosts into groups, and tune detection versus prevention across phase one to phase three for scalable security.
Learn to configure and assign CrowdStrike prevention policies across Windows, Mac, and Linux by managing host groups, adjusting policy precedence, and enabling sensor visibility and next-gen antivirus settings.
Create and manage custom ioas to detect indicators of attack or compromise using regex and glob syntax, assign to prevention policies, and test before production.
Create and enable custom IOA rule groups for Windows, Mac, and Linux, then add process creation, network, and domain name rules, test regex patterns, and assign groups to prevention policies.
Explore exclusions and quarantines to whitelist trusted processes, manage IOAs and EOAs with glob and regex patterns, and understand sensor visibility and quarantine basics on Windows and Mac.
Create machine learning and IOA exclusions using glob patterns to whitelist legitimate programs across all hosts, and note sensor visibility exclusions require extreme caution.
Master the Falcon Platform from an Administrative Perspective
This course is designed to provide learners with an in-depth understanding of CrowdStrike/EDR, a powerful endpoint security tool. Participants will learn how to install and configure CrowdStrike/EDR, manage hosts, create and manage prevention policies, customize IOAs, manage exclusions and quarantines, and troubleshoot issues.
Module 1: What is CrowdStrike/EDR
Introduction to CrowdStrike/EDR
Understanding Endpoint Detection and Response (EDR)
Key features and benefits of CrowdStrike/EDR
Module 2: Users and Roles
User and role management in CrowdStrike/EDR
Understanding permissions and access levels
Best practices for user and role management
Module 3: Installation
CrowdStrike/EDR installation prerequisites
Installing CrowdStrike/EDR on endpoints
Post-installation configurations and best practices
Module 4: Troubleshooting
Troubleshooting common issues with CrowdStrike/EDR
Best practices for effective troubleshooting
Module 5: Uninstalling & Sensor updates
Uninstalling CrowdStrike/EDR from endpoints
Updating CrowdStrike/EDR sensors
Best practices for sensor management
Module 6: Host management
Managing hosts using CrowdStrike/EDR
Understanding host groups and policies
Best practices for host management
Module 7: Prevention policies
Creating and managing prevention policies in CrowdStrike/EDR
Understanding policy rules and configurations
Best practices for policy management
Module 8: Custom IOAs
Creating custom Indicators of Attack (IOAs) in CrowdStrike/EDR
Understanding IOA rules and configurations
Best practices for custom IOA management
Module 9: Exclusions and Quarantines
Managing exclusions and quarantines in CrowdStrike/EDR
Understanding exclusion and quarantine rules and configurations
Best practices for exclusion and quarantine management
Target audience: IT professionals, cybersecurity professionals, system administrators, and anyone interested in learning how to manage and secure endpoints using CrowdStrike/EDR.