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Business Communications Communication Skills

Cross-Cultural Communication: How To Flex Your Style

Cross-Cultural Communication: Using Language Appropriately, Expressions, Gestures & Cues, Cultural Profiles & more!
Bestseller
Rating: 4.4 out of 54.4 (9,524 ratings)
17,597 students
Created by Life Progression Project, Lorraine Wiseman
Last updated 11/2020
English
English [Auto], French [Auto], 
30-Day Money-Back Guarantee

What you'll learn

  • Learn how to communicate Cross-Culturally
Curated for the Udemy for Business collection

Requirements

  • An open mind and willingness to learn

NASBA CPE accredited course

National Association of State Boards of Accountancy (NASBA)

NASBA CPE credits: 2.0

Recommended NASBA field of study: Communications & Marketing - Non-Technical

Program level: Basic

To earn NASBA CPE credits:

  • Complete all videos
  • Score 70% or higher on final exam

Glossary: Find PDF attached to the first lecture of this course.

Completion to obtain CPE should be accomplished a year after purchase date.

If you undertake this course for NASBA CPE credits, please complete the Self Study Course Evaluation.

CPE Sponsor

Udemy is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information including refunds and complaints, please see Udemy Terms of Use. For more information regarding administrative policies, please contact our support.

Description

Understanding how to effectively communicate cross-culturally, is more important today than ever before! If you want to gain a strong understanding for how to communicate with people from different cultures than this is the course for you! Cross-cultural Communication: How To Flex Your Style introduces you to a cultural profile which will help you understand how you perceive various cultures as well as different aspect of what makes people unique based on their personality compared to their cultural background. You will learn about Geert Hofstede's Model in detail, learning the six dimensions; power distance, individual vs. collective, assertiveness vs modesty, risk tolerance, short-term and long-term, and indulgence vs well-being. You'll learn all this and more and you'll learn how to do it in a way that's both informative and engaging!

What Will I Learn?

  • How you perceive culture

  • The various cultural profiles

  • Culture vs personality

  • Geert Hofstede's Model

  • Verbal and non-verbal cues 

  • How to build rapport with someone from any cultural background

  • Using language appropriately

  • Expressions and gestures

  • Pace and timing

  • The importance of culture

  • How to flex your style to better suit different cultures

And more!

This course is also full of examples and activities that allow you to practice what you are learning. Work with Lorraine over 6 exercises and multiple examples to develop your skills and competencies around cultural communication!

Learning cultural communications will benefit you professionally as you gain skills and acquire tools that will enable you to better communicate with your co-workers, virtual assistants, shareholders and customers! 

This course brings Lorraine's 25+ years of experience and industry know-how, to you! Her unique teaching style comes from her experience in presidential roles in 7 companies, in 6 countries around the world.

By the end of this course you will be able to confidently and effectively communicate cross-culturally, and by doing so, build stronger relationships, avoid offending people from different backgrounds and gain a better understanding of how to communicate with anyone!

We look forward to seeing you in the course!

CPE (Continuing Professional Education)

Learning Objectives

  1. List the various Cultural Profiles to distinguish the differences within a country.

  2. Explain the 6 components of Geert Hofstede's Model of National Cultural Dimensions.

  3. Identify verbal and non-verbal cues from various cultures.

  4. Explain culture both within a country and an organization.

  5. Define the individual differences seen in cross-cultural communication styles.

  6. Identify the key differences between a cultural profile and personality profile.

For additional information, including refunds and complaints, please see Udemy Terms of Use, which is linked from the footer of this page.

For more information regarding administrative policies, please contact our support using the Help and Support link at the bottom of this page.

Who this course is for:

  • Anyone looking to communicate effectively with people of different cultural backgrounds
  • Anyone looking to gain a better understanding for how to communicate with people from various parts of the world
  • Anyone who works with people from different cultures
  • Anyone looking to build stronger rapport in their relationships with people from different backgrounds

Course content

6 sections • 32 lectures • 1h 13m total length

  • Preview01:47
  • Preview00:41

  • What Is Culture?
    Preview04:07
  • Preview05:02
  • How Do You Perceive Culture?
    03:09
  • Why Is Understanding Culture Important?
    01:28
  • Section 2 Exercise
    00:28
  • CPE Review Quiz: Section # 2
    2 questions

  • What Is A Cultural Profile?
    02:36
  • Cultural Profile - Gender
    01:03
  • Cultural Profile - Generational
    01:57
  • Cultural Profile - Social Class
    01:20
  • What Is A Personality Profile?
    01:49
  • Looking At Personality Assessments
    02:58
  • Culture VS Personality Compared
    02:29
  • Section 3 Exercise
    00:28
  • CPE Review Quiz: Section # 3
    2 questions

  • Geert Hofstede's Model
    01:09
  • Power Distance
    03:17
  • Individual And Collective
    04:13
  • Masculinity
    02:49
  • Risk Tolerence
    01:37
  • Short-term VS Long-term
    02:04
  • Indulgence VS Well-being
    01:38
  • Exercise: Using Hofestede's Model
    04:09
  • CPE Review Quiz: Section # 4
    2 questions

  • How Will You Know How To Communicate?
    02:30
  • Individual Differences
    04:30
  • Once You Know What To Do, What Do You Do?
    05:03
  • Using Language Appropriately
    00:58
  • Personal Space
    01:15
  • Expressions And Gestures
    01:02
  • Pace And Sense Of Time
    01:10
  • Direct VS Indirect
    01:38
  • CPE Review Quiz: Section # 5
    2 questions

  • Summary
    02:48
  • CPE Qualified Assessment
    10 questions

Instructors

Life Progression Project
Teaching 240,000+ Students across 40+ Courses
Life Progression Project
  • 4.4 Instructor Rating
  • 52,892 Reviews
  • 253,200 Students
  • 40 Courses

Life Progression Project represents two Entrepreneur's insights into reaching success, financial freedom, having better relationships, self-improvement, mindset shifts, and everything media.

Through online video courses that teach various skills, techniques, and practices, and partnering with experts in other industries to deliver content in marketing, business, photography, neuroplasticity, healthy living, web development, cryptocurrency, branding, and much more, Life Progression Project provides a high-quality learning experience.


Lorraine Wiseman
Global Executive in Leading Change
Lorraine Wiseman
  • 4.4 Instructor Rating
  • 35,206 Reviews
  • 82,289 Students
  • 8 Courses

Results driven, customer focused and visionary business leader successful in building and executing on strategy, developing and sustaining high performance teams, and leading organizational change. Demonstrated track record in business turnarounds, global footprint execution, creating profitable and cost effective organizations, growing and penetrating markets in diverse and rapid change environments using effective change management strategy, organizational design and people development. 

Specialties: business turnarounds, change management, globalization, post acquisition integration, finance, organizational culture development, global strategy

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