Cross-Cultural Communication: How To Flex Your Style

In this lesson you will learn about your own mental models and the importance of putting them into perspective when thinking and collaborating with other cultures!

In this lesson you will learn about how intercultural cooperation and communication is important to the success of the work place and the global platform of business!

Using the 5 countries from Section 1, reflect on your perspective of those cultures and consider whether your perspective is based on facts or your assumptions as influenced by others.

In this lesson we will define the characteristics of a cultural profile: dimensions of national cultures; differences according to region, ethnicity, religion, gender and class.

In this lesson you will learn about the cultural profile of gender!

In this lesson you will learn about the cultural profile of generation!

In this lesson you will learn about the cultural profile of social class!

In this lesson we will explore a personality profile, looking at the elements of human nature, our culture and our personalities.

In this lesson we explore the characteristics of personality: exploring DISC profiles and Myers- Briggs. 

http://www.humanmetrics.com/cgi-win/JTypes2.asp

http://www.discoveryreport.com/DiscoveryReportForm_quick.php

Let's look at cultural profiles and personality profiles and the risk of stereotyping.

Categorize each of the listed characteristics as a personality trait or a cultural trait.

In this lesson we will look at Hofstede's model and the seven characteristics used to define and differentiate culture.

In this lesson you will gain an understanding of the culture of power distance as it relates to families, society and the work place.

In this lesson you will gain an understanding of culture through the importance of the needs of the individual versus the needs of the collective.

In this lesson you will gain an understanding of the roles as defined by masculinity and femininity and the role of gender in culture.

In this lesson you will gain an understanding of culture through its reaction to uncertainty.

In this lesson you will gain an understanding of culture through long and short-term orientation; future rewards versus tradition and preservation of 'face".

In this lesson you will gain an understanding of culture through the tolerance for gratification of desires related to life and the need to curb such gratification through social norms.

Using Hofstede's model, compare the 5 countries you selected in Exercise 1; Compare and consider the similarities and differences between them; If you wanted to engage a company in that country, what approach to communication would you want to take? GO TO THIS SITE TO TRY OUT THE MODEL YOURSELF: https://www.hofstede-insights.com/product/compare-countries/

In this lesson you will learn how about the verbal and non-verbal cues that may take place when communicating cross-culturally and how to build rapport.

In this lesson you will learn about the differences in food, pace, music, family values and education and how these aspects can tell you about a culture.

In this lesson you will learn how to model that culture and we'll look at examples of where and when to flex your style.

In this lesson we explore language and how to appropriately use language by simplifying the words that you use; what does simple language mean to you?

In this lesson we will look at knowing the cues and being ready to adapt to different ways of saying hello; the familiar, the formal, and the handshake vs the bow.

In this lesson we explore using caution when using expressions and idioms when communicating across cultures; do's and don'ts; understanding the use of your hands while speaking.

In this lesson we look at the speed at which you speak and how this may impact your ability to be understood; setting the right pace for your conversation; understanding the different definitions of on-time.

In this lesson you will gain an understanding about how to give feedback; when is it okay to be direct and when is it not?

Lorraine shares her final words of wisdom