Critical Thinking with Emotional Intelligence
4.4 (21 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
108 students enrolled

Critical Thinking with Emotional Intelligence

Thinking about thinking and using emotional information in intelligent ways to engage others and make critical decisions
4.4 (21 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
108 students enrolled
Created by Robin Hills
Last updated 7/2020
Current price: $111.99 Original price: $159.99 Discount: 30% off
5 hours left at this price!
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This course includes
  • 2 hours on-demand video
  • 5 articles
  • 5 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Describe how emotional intelligence and critical thinking work together
  • Differentiate between the two thinking systems and the impact that can have on emotional intelligence
  • Identify with unconscious bias and thinking distortions and recognise how they influence your thinking
  • Determine ways that you can improve your critical thinking
  • Develop ways that you can work to improve your critical thinking
  • A basic understanding of emotional intelligence
  • Anyone with a desire to understand more about emotional intelligence beyond the basics
  • Anyone keen to understand how to become a critical thinker in an emotionally intelligent way
  • Anyone interested in learning more about critical thinking as a skill within business

Emotional intelligence has been identified as a fundamental leadership skill in the 2020's.

Using emotional information appropriately builds relations and supports problem solving. Decisions are confidently made that are ethical, authentic and empathetic.

Critical thinking refers to the ability to analyse information objectively and make a reasoned judgement. Good critical thinking involves the evaluation of sources, such as data, facts, observable phenomena, and research findings.

Critical thinking abilities are among the most sought-after skills in almost every industry and workplace.

Often thinking is considered separate from emotions, but good critical thinkers use emotional intelligence to draw reasonable conclusions from a range of information sources determining what is useful and what isn’t.

This course explores the connection between critical thinking skills and emotional intelligence skills. Combining the two makes for a powerful combination.

Although the course is based on scientific research, it does not go into detail around the research.  We explore the concepts in a straightforward, pragmatic manner to understand what they mean and how they be applied in the workplace.

This is not an introductory course on emotional intelligence. There are many courses by a range of good instructors that explain the some of the fundamental basics of emotional intelligence. This course explores emotional intelligence at a deeper level looking at its application to critical thinking.

Completing the course (including the practical activities) will give you the understanding and capabilities to meet future requirements of leadership as markets and industries evolve over the next few years.

Explore and recognise thinking styles in decision making, the information in emotions, the role of emotions in learning, unconscious bias, thinking distortions and much, much more.

Full grammatically-correct English captions available.

Latest update -  July 2020

Who this course is for:
  • Anyone keen to develop their thinking skills.
  • Anyone who is interested in a deeper understanding of why emotional intelligence is a key component of critical thinking.
  • Anyone who wants to build upon their understanding of themselves and how to work better with other people.
  • Anyone with an interest in more information about the use and application of emotional intelligence with a business focus.
Course content
Expand all 42 lectures 01:55:01
+ Introduction to the Course on Critical Thinking and Emotional Intelligence
4 lectures 08:55

This video introduces the course on emotional intelligence and critical thinking.

Preview 02:22

This video covers the learning outcomes of the course and what you will learn by completing the course.

Preview 01:05

This video defines emotional intelligence, how it developed from academic studies, and how it has been defined through critical thinking.

Preview 03:30

This video explores how thinking works and what it means.

Preview 01:58
+ Practical Activity: Reflecting about this Course
1 lecture 00:45

Before we start the course, here is a practical activity that encourages you to think about why you are taking the course and what you want to get from it.

Practical Activity: Reflecting about this Course
+ Decisions, Decisions! Critical Thinking, Emotional Intelligence and Decisions.
7 lectures 17:33

This lecture dissects critical thinking and criticism showing how they are not the same and how criticism can be utilised in positive ways as a critical thinker.

Preview 04:17

This video covers how decision making styles are influenced by various forms of thinking.

Thinking and the 4 Styles of Decision Making

This video explores the directive decision making style that is useful in resolving issues of low cognitive complexity and requiring a logical approach.

Thinking and the Directive Decision Making Style

This video explores the behavioural decision making style that is useful in resolving issues of low cognitive complexity and requiring a creative approach.

Thinking and the Behavioural Decision Making Style

This video explores the conceptual decision making style that is useful in resolving issues of high cognitive complexity and requiring a creative approach.

Thinking and the Conceptual Decision Making Style

This video explores the analytical decision making style that is useful in resolving issues of high cognitive complexity and requiring a logical approach.

Thinking and the Analytical Decision Making Style

This video covers the impact that personality has in influencing decision making and how emotional intelligence is involved.

Preview 01:06
+ Quiz: Critically Thinking About The Way You Use Your Emotional Intelligence
0 lectures 00:00

Being able to use your emotional intelligence in relationships involves handling emotions and the ability to influence and inspire others.  These skills are essential for teamwork and leadership.

The real indicators of how you use your skills in managing relationships are the results you get and the problems that you are able to avert.

Use your critical thinking skills to determine the most emotionally intelligent way to manage each of the following case studies.

Critically Thinking About The Way You Use Your Emotional Intelligence
8 questions
+ Thinking around Thinking
7 lectures 26:09

This lecture defines critical thinking.

Understanding What Critical Thinking Is

Critical thinking is critical in emotional intelligence.  This lecture explains why.

Critical Thinking around Critical Thinking and Emotional Intelligence

There is a lot of support for the idea of left brain and right brain thinkers that has become very popular.  It is, however, a myth and a simplistic overview of the brain.  This lecture looks at how research has dismissed this idea.

Preview 04:53

This lecture investigates some of the flaws that the brain has around thinking.

The Brain and Thinking

This lecture covers the two thinking systems as defined by psychologist Daniel Kahneman.

The Two Thinking Systems - System 1 (Fast) And System 2 (Slow)

A look at some ways to improve critical thinking skills.

Hints and Tips to Improve your Critical Thinking

This video covers in detail the neuroscience behind the role of emotions in the learning process and how they impact our thinking and physiology.

The Role of Emotions and Learning
+ Unconscious Bias
4 lectures 11:33

This lecture explores important values and how to develop habits and attitudes that overcome bias.

The lecture also covers critical questions that will help.

Values and Biases in Critical Thinking

This lecture looks at biases that are unconscious and so are those biases that you have no awareness of.

What is Unconscious Bias?

This lecture explores some of the ways that unconscious bias can be assessed and measured.  It gives an overview of how the Implicit Association Test works.  This is a scientific test to measure unconscious biases.

How is Unconscious Bias Assessed and Measured?

If you are unaware of your unconscious biases, how can you work with them?

Working with your Unconscious Bias
+ Thoughtless Thinking - Thinking Distortions and Cognitive Biases
8 lectures 23:58

This short video introduces this section that explores some cognitive biases and thinking distortions that impact upon us.  Many of these are unconscious.

Introduction to this Module on Thoughtless Thinking

This lecture looks at the thinking distortions of Always Being Right and Jumping to Conclusions.

Always Being Right & Jumping to Conclusions

This lecture looks at some common fallacies or mistaken beliefs.  It looks at Control Fallacies, Fallacy of Fairness, Fallacy of Change and Heaven's Reward Fallacy.

Some Common Fallacies

This lecture looks at some common generalisations.  It looks at Overgeneralisation, Global Labelling and Mislabelling,

Some Common Generalisations

This lecture covers some expectation biases.  It looks at Personalisation, Self-Serving Bias and "Should" Statements.


This lecture covers some of the biases that we have that are driven by emotion.  These include Emotional Reasoning, Catastrophising and Dismissing the Positive.

Distortions Influenced by Emotion

This lecture covers some thinking biases about how you are thinking.  They include All-or-Nothing Thinking, Conformation Bias, and Blaming.

Critical Distortions Around Thinking

Here are some ways in which you can deal with cognitive biases.

Dealing with Cognitive Biases and Thinking Distortions
+ Critical Thinking and Active Listening
3 lectures 06:31

This video introduces the quiz that is focused around active listening and gives you some important information regarding the quiz.

Introduction to the Active Listening Quiz

It is important that you watch the video preceding the quiz so that you can answer the questions.

Quiz: Active Listening
12 questions

Reviewing the quiz results, we can consider what influenced and had an impact on your results and the some of the assumptions that you may have made.

Active Listening Quiz Results

We all make assumptions.  It is difficult not to.  The skill in critical thinking is to recognise your assumptions and to check them through active listening.  This lecture explores why assumptions are made and how to overcome issues caused with active listening.

Active Listening and Assumptions
+ Practical Activity: An Exercise in Critical Thinking
1 lecture 00:17

This is a practical activity to test your critical thinking skills through a series of fun questions.

The questions are designed to illustrate the concept behind the two thinking systems as well - Thinking System 1 (fast) and Thinking System 2 (slow).

Practical Activity: An Exercise in Critical Thinking
+ Developing Your Critical Thinking With Emotional Intelligence
4 lectures 12:26

Here is a series of open questions that are useful to use as a critical thinker.  They are all open questions.  The video also explains how you can generate and use open questions to best effect.

Critical Thinking Questions

Here is a downloadable cheat sheet that will help you to exercise your critical thinking skills.

Cheat Sheet: Critical Thinking Questions

Further thoughts about thinking and some final thoughts about critical thinking.

Further Thoughts and Actions to Develop your Critical Thinking

Critical thinking is an active process - thinking about thinking and evaluating thoughts objectively.  This lecture takes you through an 8 step process to  build your critical thinking skills.

An 8 Step Process for Critical Thinking and a Review of the Course