
Julia's assistant drafts a client email that guarantees a reply within one working day, while the current terms only aim for two. You learn who the course is for, the four steps Catch, Trace, Test and Fix, and how the case and the practice work.
Julia Hart at Northfield Partners has an AI-drafted email for her client, Tom Becker, that reads as if it is finished. You learn to check a polished draft against the four documents it came from, and to spot a promise taken from replaced terms.
Julia's email hides more errors: a number in the wrong unit, a pilot average stretched into a promise about every query, and a refund rule built on a remark from a call. You learn to compare meaning with the sources and to leave fair paraphrases as they are.
Julia's draft has nine lines, a long report might have ninety, and checking takes time. You learn to rank lines by who will act on each one and what happens if it is wrong, start a claim ledger, and practise with Practice 1 in the resources.
Adam Reed checks Julia's brief for Tom's board and finds a real study about something else, a dead supplier link and a report nobody can locate. You learn to start with the source pack and to check separately whether a source exists and whether it says what the line claims.
Adam finds a page marked "updated April 2026" that hides older research, a fine that was later annulled on appeal and a quotation that lost its limits. You learn to tell observation, publication and update dates apart, check a source's current status and compare quotations word for word.
The brief says escalations fell by nineteen percentage points, but the survey shows the share falling from 20% to 16.2%. You learn to test the number in a sentence: per cent and percentage points, medians and "up to", units and the period a figure covers.
Two AI assistants told Julia her paragraph looked accurate, but neither had seen the survey, which covered three countries and larger teams than Tom's. You learn why agreement is not evidence and how to test a source's scope; Practice 2 is in the resources.
Julia's email still contains three caught errors, and it must still answer Tom's four questions. You learn four repairs (correct, qualify, remove, or hold for the owner) and why even a tidy-up by the assistant is a new draft to check.
Tom's managers want a seven-line update on the expansion, and this time you check the draft before Adam shows his work. You learn to run the whole method yourself, with the Fresh Draft Pack and a Final Practice Pack of three role drafts in the resources.
This course contains the use of artificial intelligence.
In 2026, AI assistants draft emails, reports and briefs from the documents you give them, but polished wording can hide changed numbers, missing conditions and outdated versions. A clear sentence can turn a reply target into a guarantee or make a limited pilot result sound like a promise to every customer. This course gives you a practical way to check the draft against your sources and decide what can go out. It is fact-checking for AI writing at work: you verify each claim, number and caveat against its source, so accuracy does not depend on how polished the draft sounds.
Check the Draft Before Someone Acts on It
Catch the lines people will act on.
Trace each claim to its source.
Test the meaning, numbers, scope and currency.
Fix the line while keeping the useful message.
The method is Catch. Trace. Test. Fix. It answers two questions: does the draft represent the source accurately, and is that source suitable and current? A draft can repeat an old policy word for word and still give the wrong answer today.
You follow one fictional workplace case in which a small consultancy prepares a client email, a board brief and a management update. You see the source passages, the draft lines and the reasoning behind each decision. In three short sections you learn to spot the lines that matter, check sources, dates and numbers, and repair a draft without losing its message, with a simple claim ledger to record each check. You also learn when to hold an unresolved claim for its owner and why an AI-assisted rewrite needs checking again.
Every section includes practice packs with answer keys, and three quizzes and a final assessment let you apply the method to new situations. All required practice uses supplied drafts and source extracts, without an AI tool, account or upload. The course contains ten videos and about 44 minutes of video.
This course is for people who prepare or review AI-assisted emails, reports and briefs that others rely on, in customer service, finance, learning and development or any other team.
Before you send, keep the message and make each consequential claim match the evidence.