
After this lecture, you would be able to understand ALL the steps included in the marketing process model.
This lecture gives an overview of the complete model, which is will be further explained in the coming lectures.
A five-step marketing process model that focuses on creating value for customers and building a strong relationship with them and also to ensure profit for the company. This video explains the marketing process model.
In this video, I explained the FIRST STAGE of the marketing process model. This stage focuses on understanding the needs and wants of the customers. I also added one more topic with needs and wants, and that is 'demands'.
A customer-centric approach is very crucial in today's era, where companies design all their strategies with customers in mind. In this video, I explained the same concept.
In this video, I have explained the SECOND STAGE of the marketing process model. This stage focuses on designing a value-driven marketing strategy.
In this video, I have explained three very important concepts of marketing. These are customer value, customer satisfaction, and customer delight.
The concept of "customer value" is inevitable. Organizations and businesses have to understand it fully to reap its benefits. In this video, I have explained the same topic with the help of one study that I have conducted. Some real-life examples are also provided.
In this video, I explained the THIRD STAGE of the marketing process model, which is "constructing an integrated marketing program that ensures superior value".
In this video, I explained the FOURTH STAGE of the marketing process model; engaging customers and building profitable relationships to create customer delight. Enjoy!
This video explains the FIFTH & LAST STAGE of the marketing process model. This stage focuses on capturing value from the customer so that the company can create profits and customer equity.
Today, companies are trying hard to make their customer loyal, but what is customer loyalty, and what are its types? Watch this video to learn about "customer loyalty", and its two types "attitudinal loyalty" and "behavioral loyalty".
Today companies can not deny the importance of customer engagement, as it results in profit due to the long-lasting relationships between the company and the customers. One of the methods through which companies can build this engagement is through social media. In this video, you will find two important topics, social media marketing, and customer engagement marketing.
I have briefly discussed a very interesting topic in this video; Consumer Generated Marketing (CGM). In this concept, the companies ask consumers to participate in designing their 4 Ps.
This course will teach you how can you create profits for your business, organization, or company. This is one of the main objectives of all the businesses around the globe, to create profits!
This course is unique in the sense that it will teach you how to do that by taking you through a very impressive model of marketing, called, The Marketing Process Model. It is a five-stage model that will first help you acquire the knowledge of customer needs, wants, and demands. Once you understand customer needs and wants, only then you being a company would be able to satisfy your customers. Understanding this model is also critical in so many ways.
Being a business, you also need to create those marketing strategies that provide value to the customers. In this course, you will find lectures on customer value-driven marketing strategies and related topics. Further, you can not target the customers properly and create value for them, if you don't know about an integrated marketing program. Luckily, you will find a lecture on Integrated Marketing Program too, which you can apply in your own businesses, organizations, and companies.
Lastly, after mastering the steps and stages explained above, you will be prepared, through this course, to engage customers and build profitable relationships with them. This, in turn, will generate PROFITS for your organization.
Enjoy!