16+ years of total experience applying people, process, problem solving and technical skills to improve individual, team and organization performance. Experience in ITIL complaint projects and process on IT Infrastructure - defining Datacenter exit migration methods, software development, Database administration and Steady State support (Incident, problem, Change, Release, service catalog, Asset Management), ServiceNow, ISM(Maximo) and Remedy transition and transformation, MIS reporting in Service Desk SLA management, Product evaluation for new business proposition, project migration, system analysis, IT service continuity, project evangelist & team builder, research & strategic analysis, provide structure, direction & vision, customer facing.
ITIL Expert Certified
AWS Certified Cloud solution Architect Associate
IBM Certified Cloud Solution Architect
Project Management Professional