Alexia Georghiou, Keynote Speaker, & Principal with The Resilient Pathway, is a consultant with 25 years of experience teaching healthy cultural & social norms to individuals, groups, & families with well-being tools, fostering wholeness in communities. Author of Listening to Hear, The Framework for Successful Customer Service and AI: My Story, the Story AI Tells; Bias & Privacy. Life Betterment Through God coaching program with a specialty integrating Biblical principles. Founder Knoxville Happiness Coalition aligned mission with World Happiness Fest to promote worldwide well-being initiatives. Certified in Leadership & Management with a thorough understanding how management techniques impact human behavior, positively affecting employee engagement, productivity, & organizational bottom line earnings. She currently serves on the board of The Knoxville Association of Women Executives as President Elect/VP, in preparation of being the President in 2022. Her courses on resilience, motivating multi-generational teams and organizational culture are part of The University of Tennessee Conferences & Non-Credit Programs Leadership and Supervisory Management Certificates.