What you'll learn
- Create a culture of Excellence in your workplace.
- Master actionable skills like how to spend your time as a leader and where to put your focus RIGHT NOW.
- Develop Extreme Employee Engagement to improve communication, change attitudes, and make coming to work a pleasure.
- Improve the reputation of your organization and turn customers into fans.
Requirements
- Desire to become a better leader or manager.
- Desire to improve your workplace.
- Involvement in an organization such as a company or club.
Description
We explore Excellence per se – what it looks like and how you can make it happen in your workplace. This is not a long-term strategic plan we're describing. Tom Peters, the business management expert and best-selling author, will give you actionable steps to take in order to achieve Excellence in the next five minutes. If we talk about “Excellence” in ballet, which we do after a memorable performance, why can’t we talk about "Excellence" in business? Excellence is conventionally seen as a long-term aspiration. Tom vehemently disagrees. As he explains, Excellence is not a destination at which you arrive on a gloriously sunny day after years of brutally hard work. Excellence sustains us and inspires us day in and day out, minute in and minute out. There is no "long-term." There is only the way we act when we step out into the corridor after a meeting, or yes, the quality of your next four-line email. Excellence is, more often than not, a tiny "extra" in providing a service that makes a huge difference in the way we (customers) feel about this or that transaction. Excellence is something you enable today that makes others feel good about their work and its purpose - and themselves. This is Course 1 in a series of six courses titled Excellence: Now More Than Ever. The series includes courses on leadership, innovation, and putting people first.
Who this course is for:
- Leaders and managers trying to navigate these tumultuous times.
- Owners of small or medium size businesses
- Executive Level Managers
- Solopreneurs
- B-Level Managers
Instructor
Tom is a management guru, speaker, and best-selling author.
He co-authored In Search of Excellence, which has been called "the greatest business book of all time." His 2018 book, The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last, received praise by world-renowned experts including Seth Godin, Jack Bogle, and Bo Burlingham. Tom started the personal branding movement with an article in Fast Company called "The Brand Called You."
Tom is passionate about Excellence in the workplace and offering simple ways to make big change happen. His Excellence Now Campaign 2020-2022 includes an eBook, Excellence Now: The 43 Number Ones, a book, Excellence Now: Extreme Humanism, and a six-part online course series here at Udemy called Excellence: Now More Than Ever. Tom, called "The Red Bull of Management Thinkers," is now offering his expertise on Udemy so that you can create a workplace that people love.