Counselling forms the foundation of negotiation by understanding each unique person, applying theories to ground realities, and guiding clients to self-derived solutions, for management.

Explore counselling approaches and psychoanalytic theory, including Sigmund Freud, to understand the problem from its root, guide treatment, and build learners' capacities for collaborative problem-solving and personal growth.

Apply the behavioral approach to counselling for management, focusing on learning and changing conduct through reinforcement and desensitization, with unlearn and relearn dynamics.

Explore the behavioral approach to counseling, with the specialist as reinforcer, model, instructor, and advisor amid dynamic social and ecological factors, and CBT/REBT for change.

Explores the counselling process in management, detailing five stages—from initial disclosure and relationship building to evaluation and goal setting—along with skills like empathy, self-disclosure, acceptance, and organizational application.

Learn how changing behaviours through counselling drives positive impact in management. Master counselling techniques, conflict management, and application of people-centric theories to diverse organizational contexts.

Apply self counselling to address early lifestyle risks, guiding individuals through the stages of change—contemplation, preparation, action, maintenance—to reduce HIV, tuberculosis, smoking, and unhealthy eating.

Explore the distinction between counselling, directing, and advising; apply effective communication, releasing emotional tensions, and use performance counselling to motivate teams in management and counselling against alcoholism and drug.

Develop counseling skills to resolve conflicts and strengthen employer–employee relationships through trust, mutual respect, and compassion, aligning individual growth with organizational values and goals.

Examine performance management frameworks, including execution, examinations, and appraisals, and explore counseling and collaboration to address substance abuse, enhance worker achievement, and strengthen employer relationships.

Explore the philosophical roots of counselling ethics, linking love, wisdom, and societal responsibility. Examine professional, aspirational, mandatory, and virtue ethics and their impact on collaboration and employability.

Explore virtue ethics in counseling, emphasizing character traits and aspirational practice, and examine how ethical codes protect the public, guide behavior, and foster professional accountability.

Learn negotiation as a strategic process for mutual understanding and benefit, balancing distributive negotiation and compromise with cooperation, collaboration, trust, conflict resolution, and active listening to reach acceptable agreements.

Approach negotiation as a strategic discussion to resolve conflicts by preparation, defining ground rules, clarifying positions, bargaining, and finalizing with closure and implementation.

Explore integrative and principled interest-based negotiation, building win-win outcomes through trust, collaboration, planning, and contracts in workplace and dispute contexts.

Prepare and plan the negotiation with clear goals, agenda, and timelines; then listen actively, ask clarifying questions, and document points to achieve fair, mutually beneficial outcomes.

Clarify goals and interests from both sides to identify common ground, aim for a win-win outcome, and draft clear agreements that foster long-term cooperation.

Explore how to achieve a win-win negotiation by understanding interests, documenting agreements clearly, and implementing the agreed course of action, with options to reschedule or involve a mediator.

Develop negotiation skills through attitude and knowledge, thorough preparation, and flexible approaches across distributive, integrative, and principled methods, including multiparty dynamics and common barriers.

Understand how trust functions as a foundation of negotiation, shaping mutual respect, risk decisions, and the use of negotiators and mediators to reach agreements.

Cultivate trust to improve management negotiations by prioritizing integrated, win-win approaches and ethical values, balancing emotions with rational information-sharing.

Build trust as a core virtue to foster information sharing, empathy, and question-driven understanding, enabling integrative negotiations and better outcomes through authentic accountability and respectful dialogue.

Develop trust in negotiation by maintaining a positive, respectful stance and guarding your reputation. Use unilateral concessions and clearly explain your demands to motivate mutual understanding.

Explore how information technology, especially email, shapes negotiation and communication, and examine five ethical principles—reciprocity, publicity, trusted friends, universality, legacy—and how culture and gender affect negotiation styles.

Develop negotiation and counselling skills by leveraging leadership, influence, and persuasive communication to foster win-win dialogue, align teams, and achieve organizational goals.

Explore how persuasion complements negotiation, balancing win-win and win-lose dynamics, with timing and standstill moments, along with questioning and ethical counselling to resolve conflicts and influence management decisions.