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2022-05-08T22:37:22Z

BusinessOperationsQuality Management

Cost of Quality Analysis and Reporting

Expertly collect, analyze and present the data you need to drive continual improvement
Rating: 4.4 out of 54.4 (318 ratings)
1,365 students
Created by Ray Harkins, The Manufacturing Academy
Last updated 5/2022
English
English [Auto]

What you'll learn

  • The major quality cost "buckets": Preventive, Appraisal, Internal, and External
  • How to collect and correctly analyze cost of quality data
  • How to build a cost of quality report
  • How to format a COQ report for maximum effectiveness
  • How to use an Excel Pivot Table to summarize your internal Scrap data
  • How to apply pareto analysis to your COQ report as a mean of kickstarting your continual improvement initiatives
  • Where payroll, purchases, training costs, internal scrap, return product freight, an all other quality related costs fit into your analysis

Requirements

  • Basic understanding of manufacturing practices
  • Basic math and Excel skills
  • Backround in process quality and problem solving

Description

A complete plan of attack for molding your quality cost information into an informative report that will grab the attention of anyone who cares about the bottom line of your company.  Learn the four standard cost of quality categories.  Learn how to gather the essential building blocks of your report.  Then learn to analyze and summarize this data to DRIVE IMPROVEMENT within your company.

In this course, you will learn:

  • What raw data to collect and how to collect it

  • The four cost buckets: Prevention, Appraisal, Internal and External

  • Sources of Quality Costs like payroll, scrap data, training data, customer complaints, returned product freight, etc.

  • How to use Excel formulas like VLOOKUP to speed up your data summary

  • Formatting and distributing your COQ report for maximum impact

  • How products are costed from raw material through finished goods

  • Trends and patterns in COQ data

  • Estimating defect costs in a process series

  • How to effectively use the provided Excel templates

  • And MUCH MORE!!

Cost of Quality is the business foundation for your quality engineering, management and continuous improvement initiatives. By learning the skills provided in this class, you will effectively connect your knowledge and activities as a quality professional to the larger objectives of your company. Sign up today to start learning this critical skill!!

Who this course is for:

  • Manufacturing Managers
  • Quality Managers
  • Quality Engineers
  • Industrial Engineers
  • Supply Chain Professionals
  • Quality Technicians and Analysts

Instructor

Ray Harkins, The Manufacturing Academy
Senior Manufacturing Professional, Online Educator
Ray Harkins, The Manufacturing Academy
  • 4.5 Instructor Rating
  • 8,714 Reviews
  • 27,785 Students
  • 23 Courses

Ray Harkins is a senior manufacturing professional with over 25 years experience in manufacturing engineering, quality management, and business analysis. During his career, he has toured hundreds of manufacturing facilities and worked with leading industry professionals throughout North America and Japan. He earned his Bachelor of Science in Engineering Technology from the University of Akron, and his Master of Science from Rochester Institute of Technology where he majored in Manufacturing Leadership and Project Management. He is a senior member of the American Society of Quality, and holds their Quality Engineering, Quality Technician, Quality Auditing and Calibration Technician certifications. Ray has written extensively for national trade publications on the topics of quality engineering and career management.

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