
Introduction to Cost of Poor Quality with industry level impact of poor COPQ management.
History, Background, Definition and the significance of Cost of Poor Quality (COPQ)
Understanding various elements or components of COPQ, Cost of Poor Quality.
An example of cost of poor quality for a real life example.
Continuation of an example of cost of poor quality for a real life example.
Understanding a broader definition of Cost of Poor Quality - Total Cost of Quality.
Definition and Examples of External Failure Costs associated with Cost of Poor Quality.
Definition and Examples of Internal Failure Costs associated with Cost of Poor Quality.
Definition and Examples of Appraisal Costs associated with Cost of Poor Quality.
Definition and Examples of Prevention Costs associated with Cost of Poor Quality.
Understanding how costs of poor quality (COPQ) magnify when not attacked right upfront.
Understanding the challenges in measuring Cost of Poor Quality (COPQ)
Detailed step by step example of Cost of Poor Quality (COPQ) estimation
Tips to roll out COPQ (Cost of Poor Quality)
The Cost of Poor Quality (COPQ) is the cost associated with poor quality services and products. 4 key elements of Cost of Poor Quality are External Failure, Internal Failure, Appraisal and Prevention Costs. Some of them are hidden costs of waste (CoW)
As manufacturing and engineering professional, in-depth knowledge of COPQ will help you to :
Accurately compute or estimate COPQ including QC, Training and Service activities
Perform cost-benefit analysis for quality improvements to take informed decisions.
Prioritize efforts to acquire maximum impact on profitability
Build business acumen and present quantifiable business proposals to senior management
To evaluate Problem Solving Efforts, Continuous Improvement (CI) and Lean Initiatives
In all, this Online Training on Cost of Poor Quality training is unique because it provides an effective approach to prioritize problem solving efforts and enable leaders like you in effective decision making so that performance and productivity improves through process & QC improvement. So it is a Business Performance Improvement (BPI) Course. It can be useful to kick-off quality improvement initiative in your organization or to re-prioritize or re-energize your team.
You will learn in this Cost of Poor Quality (COPQ) Online Course, the following:
Start from scratch, no prior knowledge of COPQ concept is required
Example based lectures to understand each element of COPQ
Cost of Quality Curve
Comprehensive understanding that goes beyond tracking costs of process wastes
How to expand COPQ to Total Cost of Quality (TCQ)
Downloadable Generalized Excel Based Cost of Poor Quality (COPQ) Estimation Template that can used for any scenario
Tips to estimate or compute all cost headers
Potential challenges in implementing COPQ and recommendation to overcome
Roll out Approach