Corporate & Strategic Communication Skills for Managers
3.9 (108 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
10,366 students enrolled

Corporate & Strategic Communication Skills for Managers

Learn Communication Skills, Corporate Communications, Group Communication, Strategic communication & resolting conflicts
3.9 (108 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
10,366 students enrolled
Last updated 6/2020
English
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Current price: $29.99 Original price: $49.99 Discount: 40% off
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This course includes
  • 9 hours on-demand video
  • 2 articles
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • You will learn Basic Communication Skills
  • Corporate Communication
  • Strategic Communication Planning
  • Conflict Resolutions
  • Group Communication Skills
Requirements
  • Basic English Understanding
Description

We communicate every time, be it in childhood, school life, business or socially. Hence we usually possess basic skills. However effective communications skills specially in business settings require special attention as we are dealing with various objectives.

Learning Communication Skills are very important aspect of business and Personal Development skills as it would help to

  1. Manage Strategic communications and Plan organisations communication with external parties.

  2. Conducting group discussions.

  3. Resolving Conflicts

It might be difficult to convey your point of view without having effective communications skills.

Who this course is for:
  • Students
  • Managers
  • Aspiring Managers
Course content
Expand all 88 lectures 09:00:43
+ Basic Communication Skills
21 lectures 01:23:13
FREE RESOURCES
00:05
Step 1 of Communication Process
01:57
Step 1 Explained - Goal and preparation
04:41
Step 1 Explained - Practicing Positive Intent
02:28
Step 1 Explained - Understanding Assumptions
06:29
Step 2 of Communication Process
04:28
Characteristics of Clear Message
04:11
Three Different Communication Styles
06:08
Assertive Communication Style
01:43
Body Language and Signals
03:05
Third Step in Communication - Seeing Feedback
03:48
Listening Skiils - Listen with Compassion
04:00
Listening Skills - Meaning of Paraphrasing
01:43
Ways to Impove Communication and Knowledge Check
04:40
Increase Effectiveness of Communication
08:19
8 Guidelines for Giving Praise and Feeback
05:13
Additional Tips for Effectiive Communications
09:14
+ Communication in Organisations & Strategic Communications
25 lectures 02:55:50
Interactive Communications
08:08
Reason why Communication Fails
03:27
Communication Channels and Their Problems
05:51
CC 6 Indications of Incompetent Communication
05:31
CC 7 other reasons for Communication failure
03:37
CC 8 Strategic Communication Lineer Model
05:07
CC 9 Strategic Communication Adaptive Model
03:58
CC 10 Strategic Communication Interpretive Model
03:32
CC 11 Strategic Communication in Public Communication
09:29
CC 12 Resources and Audience for Strategic Public Communication
07:05
CC 13 Source of Strategic Communication
04:41
CC 14. Strategic Communication - Summary of three models
11:57
CC 15. Strategic Communication - Guidelines for Interpretative Models
05:10
CC 16. Strategic Communication - Public Communications
10:43
CC 17 Internal Communication - Orientation
09:07
CC 18 Internal Communication - Moral Compansation and Benefits
06:46
CC 19 Internal Communication - Organisation Change
07:24
CC 20 External Communication - Issues Management
05:39
CC 21 External Communication and PR
05:25
CC 22 External Communication - Issue Management - Organisation Response
13:25
CC 23 External Communication - Image Management and Issue Advocacy
06:09
CC 24 External Communication - Risk and Crisis Communication
10:12
Case Study on Corporate Strategic Communication
09:24
+ How to Make Strategic Communication Plans
22 lectures 02:17:30
CS - 3 When Communication Strategy is required
04:03
CS - 4 Why Communication Strategy is required
03:22
CS - 5 Information We need before Making strategy
08:07
CS - 6 Setting Goals and Identify Audience
08:01
CS - 7 Catagorise your Audience to help draft right message
03:42
CS - 8 Drafting Message to cater your audience
04:21
CS - 9 Channels and Timing of Communication
04:45
CS - 10 Resoures risk and Evaluation of communication strategy
04:24
CS - 11 Summary of Communication Strategy
02:31
CS - 12 Strategic Communication Plan Template
03:39
CS 13 Strategic Communication PLan
04:22
CS 14 Difference Between Strategic and Tactical Communication
02:34
CS 15 Traditiona Planning and why Refreshed Approached
04:51
CS 16 Change Management - What are concerns
02:39
CS 17 Refreshed Approach to Communication Planning
07:07
CS 18 Possible Problems in Communication Plan, Success measurement
06:28
CS 19 Measure, Feedback and Manage Cynics
02:59
CS 20 Social Aspects of Communication Strategy
12:04
CS 21 Additional PLanning on Social Aspects of Communication Strategy
03:48
Strategic Communication - American Airlines Case Study
33:08
+ Group Discussions Skills
7 lectures 57:10
GC - 1 How to Succeed in Group Comminication
09:59
GC - 2 Defining Group Communication
08:22
GC - 3 Elements of Group Communication and Types of Group
07:53
GC - 4 Advantages and Disadvantages of Group Discussio
08:22
GC - 5 How to prepare for group Discussion
07:08
GC - 6 Practice for group Discussion and other aspects
07:42
GC - 7 Dos and Dont group Discussion
07:44
+ Communication Skills for Conflict Resolution
12 lectures 01:26:15
CR 1. What is conflict - class discussion
06:32
CR 2 Communication in Conflict
08:27
CR 3 Meaning of Positive intent in difficult situations
09:25
CR 4 Positive Intent - Example
04:40
CR 5 De-escalating Emotions as a method to communicate in Conflicts
06:24
CR 6 Detached Responsibility method in resolving conflicts
13:12
CR 7 - Keys to handle Angry Peoples
06:05
CR 8 Keys to deal with denial
04:02
CR 9 Uncovering Hidden Agendas
05:51
CR 10 Giving Negative Feedback
08:51
CR 11 Receiving Negative Feedback and Excercise
07:47
+ BONUS
1 lecture 00:44
BONUS LECTURE
00:44