Corporate Social Responsibility (CSR) Management

A stakeholder is a party that has an interest in a company and can either affect or be affected by the business.

Stakeholder engagement is the process by which companies communicate and get to know their stakeholders. By getting to know them, companies are able to understand what they want, when they want it, how engaged they are and how the companies' plans and actions will affect their goals.

Stakeholder management is the process of maintaining good relationships with the people who have most impact on your work. Communicating with each one in the right way can play a vital part in keeping them "on board." This lecture is about how to communicate effectively with stakeholders.

CSR demonstrates that you're into a business that takes an interest in wider social issues, rather than just those that impact your profit margins, which will attract customers who share the same values. Therefore, it makes good business sense to operate sustainably.

The business case refers to the underlying arguments or rationales supporting or documenting why the business community should accept and advance the CSR cause. The business case refers to the bottom‐line financial and other reasons for businesses pursuing CSR strategies and policies.

In this lecture you will learn about drafting CSR Policy, through which company's commitment is being followed to manage the social, environmental and economic effects of its operations responsibly and in line with public expectations.

Standard Operating Procedure (SOP) aligning it with the CSR Policy of the Company, normally being adopted by the Board. The SOP is to enable the Company to carry out the CSR activities in an effective and efficient manner.

CSR project design determines the process of formulating CSR projects in a Business Organisation.

Community needs assessment is a way of analyzing gaps in community services, as well as the strengths and assets available in community.

Project Proposals development is a process to identify the problems, its solutions, actions, clarify, elaborate, organize and further develop its initial concepts into a set of specific components explicitly designed to address the root causes of the social issues and achieve the planned objectives.

Project implementation consists of carrying out the activities with the aim of delivering the outputs and monitoring progress compared to the work plan. Monitoring can be defined as control of the project implementation in order to keep the project on track and achieve the end results of the project.

Project Monitoring refers to the process of keeping track of all project-related metrics including team performance and task duration, identifying potential problems and taking corrective actions necessary to ensure that the project is within scope, on budget and meets the specified deadlines.

Project evaluation you will learn the systematic and objective assessment of an ongoing or completed project. The aim is to determine the relevance and level of achievement of project objectives, development effectiveness, efficiency, impact and sustainability.

We conduct impact assessment of development and CSR projects/initiatives to comprehend tangible and intangible changes in the lives of the communities where the projects were implemented. This helps to understand the overall outcome and impact of the project from the eyes of the beneficiaries.

In this section, you will learn about Social Research, which is a method used by social researchers to learn about people and societies so that they can design the social projects which cater to various needs of the people and organisation relating to various socio-economic groups belonging to different parts of a country and world.

Social Return on Investment (SROI) is a method of accounting for the social, economic, and environmental value created by a company.

In this lecture, you will understand how other line departments can take up CSR, so that entire company becomes Good Corporate Citizen.

In this lecture, you will learn how HR Department can take-up CSR activities for mutual benefits i.e. for HR and for Company, ultimately leading to achieve highest level of CSR in any company.

In this lecture, you will learn how Safety Department can take-up CSR activities for mutual benefits i.e. for Safety and for Company, ultimately leading to achieve highest level of CSR in any company.

In this lecture, you will learn how Marketing Department can take-up CSR activities for mutual benefits i.e. for Marketing  and for Company, ultimately leading to achieve highest level of CSR in any company.

The Sustainable Development Goals (SDGs) is applicable to all nations and mean, quite simply, to ensure that no one is left behind. The 17 Sustainable Development Goals are the 2030 Agenda, the map of the world we seek for our people.

In this lecture, you will learn about UNGC's 10 principles, which are effective because these goals help companies hone in on the sustainability risks and considerations that should be top of mind for all businesses.

In this lecture, you will understand the value of sustainability reporting which ensures organizations consider their impacts on sustainability issues, and enables them to be transparent about the risks and opportunities they face.  It is a useful risk management tool. It can help generate savings.

Guiding principles ensure that the long-term culture survives and helps the organization to drive performance, customer, stakeholder and employee satisfaction. The organization survives because its vision and values are clear and support how the business sustains itself.

ISO 26000 is defined as the international standard developed to help organizations effectively assess and address social responsibilities that are relevant and significant to their mission and vision; operations and processes; customers, employees, communities and other stakeholders and environmental impact.

The Organization for Economic Cooperation and Development (OECD) is a unique forum where the governments of member states with market economies work with each other, as well as with non-member economies to promote economic growth, prosperity, and sustainable development.

The Tripartite declaration of principles concerning multinational enterprises and social policy (MNE Declaration) is the ILO instrument that provides direct guidance to enterprises on social policy and inclusive, responsible and sustainable workplace practices.

In this lecture, CSR Practitioner would understand the type and mode of behaviour to be demonstrated in the field situation and dealing with Stakeholders on regular basis.

Management skills are the abilities you demonstrate to manage people and projects. Management skills include problem-solving, strategic planning, communication, collaboration and delegation. These skills are among the top attributes that managers need to be effective in their work.

Sustainability is a comprehensive approach to management of organizations which is focused on creating and maximizing long-term economic, social and environmental value.