
Explore how Microsoft work iq acts as the intelligence layer that personalizes Microsoft 365 Copilot, using data, context, and skills and tools to tailor enterprise knowledge and secure role-based access.
Explore system-defined and custom topics in Copilot Studio, including triggers and boolean-based routing, and compare topic-based control with the generative AI orchestrator for agent execution.
Build a custom topic in Copilot Studio using variable management and conditional branching to guide users through Microsoft certification and custom AI Udemy courses, with escalation when unsupported.
Build autonomous agent flows in Copilot Studio by integrating a resume screener prompt action with a Power Automate flow, then trigger and email structured results.
Explore the settings tab in Copilot Studio to configure generative ai, security, channels, and connections. Learn how entities, topics, language understanding, and moderation shape agent behavior and publishing across channels.
Explore a multi-agent setup with Copilot Studio and Microsoft Foundry, where a parent agent queries the MS Learn MCP server to fetch documentation pages and code samples.
Explore how Microsoft Dataverse serves as the single source of truth for Power Platform apps, providing secure cloud storage with standard and custom tables, row- and column-level security, and relationships.
Explore retrieval augmented generation with enterprise data to ground chatbots. Learn retrieval, augmentation, and generation steps, vector embeddings for similarity search, and multimodal RAC with Azure AI Search.
Welcome to the Microsoft Certified AB-620: AI Agent Builder Associate Exam Prep Course — your complete guide to designing, building, integrating, and managing enterprise-grade AI agents using Microsoft Copilot Studio and the broader Microsoft AI ecosystem.
The world of AI is rapidly evolving from simple chatbots to intelligent, autonomous, agentic AI systems capable of reasoning, orchestration, automation, and enterprise integration. Microsoft’s AB-620 certification is designed specifically for professionals who want to build these next-generation AI agent solutions using technologies such as Copilot Studio, Microsoft Foundry, MCP, APIs, connectors, RAG pipelines, multi-agent architectures, and Power Platform services.
In this course, you will learn how to design AI agent architectures, integrate enterprise systems, connect APIs and custom connectors, use MCP servers, configure agent topics and flows, implement adaptive cards, and create advanced agent workflows. We will also explore multi-agent collaboration using A2A concepts, enterprise knowledge retrieval using RAG, and integrations with Microsoft Foundry and Azure services.
This course is heavily hands-on and aligned with the official Microsoft Learn AB-620 study guide. Along the way, you will work with real-world demonstrations and practical implementation scenarios to strengthen both your conceptual understanding and technical skills.
We will also cover testing, monitoring, Application Insights, environment variables, solutions, Power Platform pipelines, and ALM strategies required for deploying and managing enterprise AI agents in production environments.
Whether you are preparing for the AB-620 certification exam, exploring Copilot Studio, or looking to build modern enterprise AI agent solutions using Microsoft technologies, this course will help you develop the practical skills and confidence needed to succeed.