
This course contains the use of artificial intelligence
LIVE COURSE, CONTINUOUSLY UPDATED
This course is updated as Microsoft Copilot Studio adds new capabilities, so what you learn stays current.
Build AI Agents with Copilot Studio is the practical, No Coding Required course for business professionals in Microsoft 365 organisations who want to build Agentic AI that does real work. You will not just learn features. You will build ten complete, ready-to-deploy business agents for Pashun Sports T-Shirts, a realistic company with a real team and real files. The agents cover customer service, onboarding, meetings, business travel, project risk, finance, reporting, procurement and supplier email. Every agent is built inside Microsoft Copilot Studio without writing a single line of code, and every one transfers straight to your own work.
You start by accessing Copilot Studio, understanding licensing and Copilot Credits, and choosing the right build method across the Standard, GitHub Copilot and Copilot Chat harnesses. You then build your first agent, the Customer Service Agent. You write effective instructions, test and iterate in the built-in test panel, and ground it in your own documents, SharePoint, OneDrive and websites. Next you design guided conversations with topics, trigger phrases, entities, variables, branching logic and the prompt node, and you use agent flows to log requests and post updates to Microsoft Teams. In Release 1 you build three Standard agents:
An Onboarding Helper that creates Planner checklists and sends welcome emails
A Meeting Actions Follow-Up Helper that turns transcripts into Planner tasks using Teams and Work IQ
A Business Travel Helper that uses computer use to shortlist hotels for approval
In Release 2 you build six goal-driven agents with persistent memory using the GitHub Copilot harness:
A Project Risk Briefing Helper that drafts a Word risk report
An Invoice and Expense Logger with Excel and a Teams approval
A Comparison Report Builder that checks sales against forecast
A Quote Comparison Helper that checks procurement policy
An Email Follow-Up Helper that chases suppliers in Outlook
A Stakeholder Report Helper that writes narrative updates on a schedule
By the end of this course you will have published your agents to Teams, mobile and other channels, secured them with the right identity and permissions, and watched all ten run through a full day at Pashun Sports. This course is built for project managers, operations leads, finance and procurement professionals, and team leads and founders who want to stop doing repetitive work by hand and start delegating it to AI agents. You leave with ten reusable agents and a portfolio of real Copilot Studio builds you can rebuild for your own organisation this week.