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Problem Solving for Continuous Improvement
Rating: 4.4 out of 5(29 ratings)
104 students

Problem Solving for Continuous Improvement

Solve Problems using Seven Quality Tools, root cause analysis, creative group thinking, six thinking hats & PMI method
Created byDr Bishram
Last updated 4/2025
English

What you'll learn

  •  The students will be able to define problem clearly, learn structured steps for problem-solving  They will learn both analytical and creative problem-solving tools and techniques. And will be equipped to apply these tools in solving problems and making right choices  They will master the basic knowledge on problem solving that will let them proceed to more advanced courses on solving business problems  In effect, they will be able to stand out in their professional and personal life.

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Course content

3 sections • 29 lectures • 2h 16m total length

  • Introduction3:37

    A general introduction to faculty and high level course content.

  • Course Structure2:34

    Describes the complete coverage of the course

  • Continuous Improvement & need for continuous improvement6:09

    This lecture introduces concept of Continuous improvement. It discusses environmental factors around and establishes the need of continuous improvement. Few methods of continuous improvement is also discussed.

  • Defining Problem4:56

    It helps you differentiate between symptom and problem, define problem precisely.

  • Need for Problem Solving3:49

    This lectures lists down various reasons for problem solving. You will understand the importance of problem solving.

  • Structured Problem Solving methodology2:24

    The systematic approach to problem solving is explained. This will help learner to clearly identify problem and systematically solve a problem

  • Quiz on basics of Problem Solving
  • Introduction to seven quality tools2:32
  • Cause-Effect diagram and its importance in problem identification8:07
  • Flow Chart as a continuous improvement tool6:06
  • Data Collection and quick analysis using Check sheets / Tally charting4:08
  • Histogram as a visualization tool4:40
  • Drawing Histogram using Excel5:14
  • Prioritizing using Pareto Diagram4:08
  • Drawing Pareto Chart using Excel2:40
  • Scatter Diagram as a relationship establishing tool5:56
  • Plotting scatter diagram using excel5:24
  • Control charts & its importance3:23
  • 5 Whys as a tool to find the problem or root cause analysis3:20
  • Revisiting Section I5:55
  • Quiz on Analytical Problem Solving Methods

Requirements

  • None. However, students should commit to a self-study schedule to successfully complete the course.

Description

This course offers a holistic approach to problem-solving leveraging both analytical and creative problem-solving approaches. The coverages stimulate both left and right brain and give the best set of tools and techniques for holistic problem solving to learners. It challenges both logical thinkings as well as creative thinking processes.

Global environment has become very turbulent. There are interruptions all over. We truly live in a VUCA (Violent, Uncertain, Complex, and Ambiguous) world. One thing which is common to everyone's journey is encountering problems. Problem-solving skill is a differentiator in turbulent times. It helps you navigate and continuously move towards your desired goal despite disruptions. This course will help you acquire problem-solving skills.

The tools and techniques in this course are all backed up from world-class practice and academics such as Joseph M Juran & Taiichi Ohno . All the tools are presented in a simple way that yields amazing results through practical activities introduced throughout the course.

Quizzes, Case studies and downloadable resources, self-practice assignments will keep you tuned to the course. On the completion of the course, you will have enough opportunities in professional as well as personal life to apply the learning. This course will mark the beginning of a continuous improvement in your career.

SPECIAL FREE BONUS - EXCEL Practice WORKBOOK INCLUDED. In order to further improve the student experience, there is a free download of an Excel workbook packed with activities. This makes your learning experience even more fun and engaging!

Who this course is for:

  • Any professional working in either business environment or engaged in entrepreneurship activities. Even a social worker desirous to learn problem solving tools and techniques.

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