
Introduction to the trainer and course.
5 Tips that will help you get the most for the training.
Learn your Human Interaction Process. (HIP)
Respect in the workplace.
Warren buffet says, "If you want to be worth 50% more than you are right now, hone your communications skills." Great leaders are great Communicators. Let us help you be that.
CONTACT 20-20 will help you be a gifted communicator. You'll learn over 120 tools, tips and techniques that will give you confidence navigating any difficult situation to a win-win outcome, even if it comes up un-expectedly.
No more of this: What words should I say? What if they don't react the way I want? Should I do this conversation? Is it worth it?
You'll learn about the Human Interaction Process, the HIP, and how to use it as a tool to get through tough situations. You'll learn stuff they never taught us in school, but should have. Many student s have said to me, Why didn't they teach me this in school. I said the same thing when I learnt some of it.
You'll learn which words to use and what ones not to use in crucial conversation. You learn best practice listening skills - 18 of them. You'll learn how to uncover common Intentions which are the basis for common ground.
CONTACT 20-20 will help you be a great leader and a great friend or partner in any relationship. Its a must take.