Consultative Selling Skills
What you'll learn
- Learn the skills that separate the best salespeople from those who are 'merely' good
- Learn how to sell by having conversations with customers, rather than trying to 'push' solutions onto them
- Learn how to go from the role of 'vendor' to 'trusted advisor with your customers
- Understand and apply tools and techniques to add real, compelling value for your customers and increase your sales in the process
- No prior sales experience is necessary, although a grasp of Fundamental Selling Skills might be helpful
Have you ever noticed that some salespeople work hard every day and manage to do "OK", while others seem to just have conversations with customers and get huge sales? Some salespeople struggle to persuade disinterested customers to try their products or services while others get rapt attention from their customers?
How can this be? What is going on here?
This course draws upon the answers to these questions. A large amount of research has been done to try to determine what it is that separates the very best salespeople from the rest. The answer is only partly their selling skills.
This course will show you how the very best operate. What they do and how you can very easily emulate their success. This course will give you a template to follow for all your sales calls that will be enjoyable and satisfying to do, will add huge amounts of value for your customers, will improve your numbers enormously.
The most sure fire way to succeed in any venture is to copy the practices and behaviours of the very best. This course shows you what they do and how they do it.
Instead of being viewed as 'just another salesperson' by your customers, you can become known as a trusted advisor, confidante and friend, the great irony of it all is that most of the time, you are not even trying to be a salesperson.
Learn proven techniques for selling in a collaborative, consultative manner. Consultative Selling Skills is a conversational, real-world based approach that will improve your sales and your business relationships. It will boost your career and your self-esteem.
Who this course is for:
- Sales Representatives
- Business Development Professionals
- Customer Service Agents
- Key Account Managers
Ex Pharmaceuticals Exec who held multiple roles in Sales and Marketing from Territory Sales Representative to Regional (then National) Sales Manager to Head of Franchise (and all stops in between). For the last 25 years I have been teaching Managers and Leaders skills in Sales, Marketing, Key Account Management and Customer Service.
I have a BSc with Honours in Biochemistry and Microbiology and a Masters in Business Administration (MBA). I am also a Fellow of the Chartered Institute of Marketing FCIM.