Construction Quality and Completions

Name: Construction Quality and Completions
Rating: 4.4 (525 reviews)

Accelerate your construction management career by learning how to successfully manage quality and completions.

Created byTim Fairley

Last updated 5/2025

English

What you'll learn

We've helped over 20,000 students
Over 94% of students surveyed say we helped grow their careers
Taught in consultation with industry experts
Downloadable resources so you can look back on what you learned!
Understand the purpose and role of quality management on construction projects
Construction Quality Management
How to ensure what we build is correct
Construction Completions Management
How to hand-over a construction project
How to write Inspection and Test Plans
What commissioning is
How to deal with construction defects
How to close-out a construction project

Course content

4 sections • 49 lectures • 2h 30m total length

Introduction2:46
Hi, thanks so much for enrolling in the course. You've taken your first step in improving your knowledge and construction management career prospects. Let's get started!
How to Take the Course3:08
Who am I and Why Should You Bother Listening to Me?3:23
Who am I and why should you bother listening to what I'm saying?
What is Construction Management?2:20
Why do Construction Projects Fail?4:28
Who Are These Courses For?4:29
Free Construction Management Courses!0:07
Section 1 - The Basics of Construction Quality and Completions1:04
Welcome to section 1 of Construction Quality and Completions Management! This section is all about giving you an introduction to the course.
How are quality and completions relevant to construction management?
Section 1.1 - Introduction and Key Concepts5:06
Understand the fundamentals of construction quality and completions.
Section 1.2 - Importance5:17
Learn why Quality and Completions are a super important part of any construction project.
Case Study - Quality and Safety2:41
Quality and safety are fundamentally related. We shouldn't see quality as just an administrative process we have to go through but rather, as an ethical responsibility.
Section 1.3 - The Project Life Cycle2:59
Understand how quality and completions is managed across the project life cycle
Let's not leave quality till the last minute!1:34
Section 1.4 - Quality4:23
Learn the basics of Construction Quality Management
Section 1.5 - Completions4:11
Learn the basics of completions and handover management.
Chapter 1 Review
Section 1 - Conclusion0:36

Section 2 Introduction0:57
Section 2.1 - The Quality Management Plan7:38
Learn about the fundamental quality assurance document for the project. Attached to the course notes is an example quality management plan.
Review the Quality Management Plan in Section 2.1
Section 2.2 - The Work Breakdown Structure8:17
Learn how we decompose the scope into manageable pieces.
Section 2.3 - Writing Inspection and Test Plans13:08
Learn how to write an Inspection and Test Plan. One of the key documents we use to control quality.
Case Study - Managing the hand-over between trades2:00
Inspection and Test Plans can be used to effectively manage the hand-over between trade contractors
Review Points in ITPs2:17
Review points are used to manage the effective checking and validation of works by key personnel
Case Study - Light Pole Foundation Construction1:49
Learn from my own mistakes constructing new light pole foundations
Prepare your own Inspection and Test Plan
Section 2.4 - Completing Inspection and Test Plans4:08
Now we've written our Inspection and Test Plan, the next step is to progressively complete them as works are undertaken.
Section 2.5 - Commissioning3:16
Learn how we function test the project mechanical and electrical systems to prove they comply with the original design
Case Study - Commissioning2:13
Learn how commissioning is used as an effective tool to validate installed assets achieve the functional requirements in the design
Section 2.6 - Material Data Records3:27
Material Data Records are quality assurance and control documents produced by material suppliers.
Case Study - Material Data Records1:36
Section 2.7 - Audits2:24
Audits are used to check and verify works are being undertaken in accordance with the quality assurance systems
Section 2.8 - Non-Conformances5:50
Non-Conformances are deviations from the project's requirements. Learn how we manage these.
Section 2.9 - Lot Summary Form2:20
We use lot summary forms to collate all the quality documentation produced through the completion of the works
Section 2.10 - Quality and Design4:06
The relationship between quality and design is critical to understand for any construction management professionals.
Section 2.11 - Effective Quality Management1:57
To finish off section 2, we're going to look at some ways to ensure quality is managed effectively.
Chapter 2 Review
Section 2 - Conclusion1:02
Great work completing Section 2

Section 3 - Introduction0:47
Welcome to section 3, where you're going to learn all about construction completions management!
Section 3.1 - Comlpetions and Handover3:09
Let's get started by going through what construction completions and handover management really is.
Managing Completions Effectively0:58
We need to be looking at the completions process as early as practical to ensure we successfully hand-over to the client
Section 3.2 - Planning Completions5:06
Learn about how we plan and prepare to handover the project to the client.
Section 3.3 - Completions Requirements6:35
In this lecture, we'll look at the typical completions requirements
Section 3.4. - Managing Completions3:06
Learn about the actual handover process itself.
Case Study - Punch Lists1:27
Punch lists are used when completing defects to record all defects identified and track the close-out of them
Chapter 3 Review
Section 3 - Conclusion0:43
Great work completing section 3 of the course!

Requirements

Basic understanding of construction projects
Interest in a career in construction management
Motivation to grow your career!

Description

So far, we've helped over 20,000 students accelerate their careers in construction management by mastering the fundamentals.

Learn how to ensure the construction works comply with the design and technical specifications and hand over the finished project!

The course is:

Proven - taken by thousands of students with satisfied results. Over 94% of students surveyed believed our construction management courses supported their career progression
Practical - developed in consultation with industry experts to teach you exactly what you need to know to succeed in the real world
Fast - we know you are busy, so we developed the course with that in mind and cut out every second of unnecessary information
Packed with Downloadable Resources - we offer students resources, templates, and downloadable copies of all slides so you never forget what you learned!
Contains useful templates - we offer useful templates so you can apply the skills in the real world

And we are always improving. We want to hear your feedback and we are committed to helping you on your journey. We will always respond to questions, queries, or feedback suggestions.

We are super excited to have you enroll in Construction Quality Management!

Learn the fundamental skills required to deliver a construction project on time.

Major infrastructure projects involve thousands of different activities to construct a set of drawings/specifications. Each activity has the potential to go wrong. We can miss service penetrations on a concrete pour or install drainage in the wrong alignment because of a survey error. Furthermore, at the end of the project, we need to hand over what we built to the client! Construction Quality and Completions management is how we do this! Master the fundamental construction project management skills to take your career to the next level!

The course is broken down into four sections:

Section 1 - Introduction and Key Concepts
- What is Construction Quality and Completions Management?
- Importance
- Introduction to Quality Management
- Introduction to Completions Management
Section 2 - Construction Quality Management
- The Quality Management Plan
- The Work Breakdown Structure
- Writing Inspection and Test Plans
- Completing Inspection and Test Plans
- Commissioning
- Material Data Records
- Audits
- Non-Conformances
- Lot Summary Form
- Quality and Design
- Effective Quality Management
Section 3 - Construction Completions Management
- Understanding completions and handover
- Managing completions effectively
- Planning Completions
- Completions Requirements
- Managing Completions
Review and conclusion

If you're ready, let's get started!

Who this course is for:

Construction Engineers
Quantity Surveyors
Junior Project Managers
Project Engineers
Completions Engineers

Construction Quality and Completions

What you'll learn

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Course content

Introduction to Construction Quality and Completions Management16 lectures • 49min

Section 2 - Construction Quality Management18 lectures • 1hr 8min

Section 3 - Construction Completions Management8 lectures • 22min

Section 4 - Summary7 lectures • 11min

Requirements

Description

Who this course is for: