Listening is a crucial part of our ability to communicate and succeed. It affects how well we build and maintain relationships, teach and manage, sell and persuade, and appreciate and understand. Our business and personal lives are often determined by it. As a species, we have been listening to survive and thrive throughout our millions of years of evolution - until recently.
 
       Listening is not a natural skill: it takes focus and consciousness to do it well. And yet we don't teach it in schools, so in our always-on, multi-tasking world it is a skill that many people simply have never developed. The result of this is a restricted ability to communicate and engage, particularly among the young who have grown up using text-based communication as their primary and preferred mode of expression.
 
      As an international speaker and author on these skills, I understand the impact of listening on communication, success and wellbeing. My TED talk on conscious listening is in the rare group that have achieved millions of views, and my book How To Be Heard is an award-winning bestseller.  I live to listen, and look forward to sharing the secrets of listening with you.
 
       So join me as I help you become a master of Conscious Listening and bring confidence and control to your communication.