Conflict Management Skills for Leaders
What you'll learn
- Effective Conflict Resolution Skills: You will be able to identify and apply a range of effective conflict resolution techniques.
- Fear-Free Conflict Engagement: You will develop the ability to overcome your fear of conflict, gaining confidence in your communication and negotiation skills.
- Diverse Methods of Conflict Handling: You will learn a variety of conflict-handling methods, including negotiation, mediation, and assertiveness.
- Positive Conflict Transformation: You will understand how to turn conflicts into opportunities for growth and positive change.
Requirements
- No prior experience or skills needed. The course will provide all you need for the subject area.
Description
Are you facing the following challenges:
Struggling to resolve conflicts in your team effectively, leaving unresolved issues that impact performance and morale?
Avoiding conflict due to fear or uncertainty about how to handle it, resulting in a toxic or stagnant work environment?
Missing out on the potential for conflicts to drive creativity and innovation within your team?
Finding it difficult to persuade and motivate your team, especially through challenging situations, affecting overall productivity?
Feeling stuck in your leadership development, unable to handle complex team dynamics and conflicts?
Seeing conflicts fracturing your team's cohesion, leading to decreased collaboration and effectiveness?
If you answered "yes" to any of these questions, this course is designed for you.
Welcome to our course on leading through conflict situations and management strategies for leaders.
Be you a business leaders, team leader, manager, coach, spouse or parent you will find yourself in conflict situations at times. How do we not only cope in these situations but thrive and make them work for us? To answer that, dive into the dynamic world of conflict management with a leadership twist. This course teaches you not just to manage conflict, but also to use it as a tool to foster creativity and persuasion within your team. The skills are transferable to everyday life and will help you in any collaborative, team or group situation.
Who Is This Course For?
Leaders seeking to enhance their conflict management skills.
Managers aiming to encourage constructive conflict in teams.
Professionals looking for innovative solutions to leadership challenges.
What We Will Learn Together:
Collective Mastery of Conflict Resolution: Together, we'll explore and master techniques for resolving conflicts effectively. This journey isn't just about imparting knowledge; it's about sharing experiences and strategies that work for all of us, as we learn from new perspectives.
Embracing Positive Conflict as a Team: We'll learn to see conflict not as a barrier, but as a springboard for creativity and team development. This segment encourages open dialogue and shared experiences, where every challenge is an opportunity for us to grow stronger as a cohesive unit.
Co-Creating Creative Leadership Solutions: In facing conflicts, we'll discover innovative solutions together. This part of our course is about collaborative exploration, where ideas and insights play a crucial role in guiding our collective journey through challenges.
Jointly Enhancing Persuasive Leadership: We'll work together to enhance our ability to persuade and motivate, especially through challenging situations. This learning experience is a two-way street, where your team's engagement and feedback enrich your understanding and application of persuasive leadership.
Course Structure:
Duration: 1hr 32min
Modules: 6 interactive and thought-provoking modules.
Case Studies: Real-life scenarios to practice and apply conflict management strategies.
Meet Your Instructors:
Gordon MacArdle: 24 years of leadership experience, a published author on leadership dynamics, and a noted trainer and consultant.
Nancy Mouton: Over 20 years of experience in training leaders in production and quality, known for her effective coaching and problem-solving skills.
Why Choose this Course:
Practical Tools: Learn conflict management techniques that can be immediately applied.
Innovative Approach: Unique focus on harnessing conflict for team creativity and problem-solving.
Expert Guidance: Benefit from the vast experience of our seasoned leadership instructors.
Enroll Now! Join us to transform the way you understand, manage, and utilise conflict in leadership. Elevate your leadership skills and foster a more creative, persuasive team environment.
Who this course is for:
- You are a Leader, Manager or Aspiring Leader. You are currently managing, leading or aspire to lead a team. You are a person with a strong commitment to professional growth and leadership development. You possess leadership aspirations, oversee teams, and recognise the significance of effective conflict management in achieving organisational success. You seek to refine your communication and conflict resolution skills to excel in a leadership role and positively impact your organisation.
Instructors
- 4.7 Instructor Rating
- 444 Reviews
- 11,287 Students
- 4 Courses
I am Gordon MacArdle, a seasoned Senior Management Professional with a flair for transforming businesses and nurturing leaders. My journey in the corporate realm began over two decades ago, and since then, I have honed my skills in leadership, strategic planning, business development, and coaching. Holding an MBA and a Bachelor of Business Studies Degree, along with certifications in various business disciplines, my academic background is as robust as my professional endeavours.
At Rocas Training & Business Development, where I serve as the Director & Lead Consultant, my focus lies in steering businesses towards unparalleled growth. I specialize in crafting bespoke growth strategies, mentoring business owners, and have trained over 700 individuals in entrepreneurship. My expertise in securing lucrative contracts and leading successful tenders in the public procurement sector underscores my strategic acumen.
Previously, as the Group Head of Commercial Business at Oxigen Environmental and Sales Director at McIntyre Group, I drove significant revenue growth and operational efficiency. My tenure at Wurth Ireland Ltd as Country Division Manager was marked by innovative sales strategies and a deep dive into customer management, resulting in substantial profit increases and market expansion.
An integral part of my professional journey includes an international assignment with the Wurth Group, where I explored new market potentials across various countries. This experience enriched my global business perspective and enhanced my ability to navigate diverse business landscapes.
As a certified business coach, I am passionate about imparting knowledge and skills. My leadership style is a blend of inspiration and practicality, focusing on building high-performing teams and driving operational excellence.
Beyond my corporate roles, I am a published author, having explored management techniques and their impact on staff fluctuation in my dissertation. I have also wrote a book called Leading with Empathy that is published by Bookboon, which reflects my ongoing commitment to contributing to thought leadership in the business world.
I invite you to take one of my courses and explore how my experience and expertise can align with your business goals. Whether it's strategising for growth, coaching for success, or leading transformative projects, I am ready to guide you on your journey.
- 4.7 Instructor Rating
- 444 Reviews
- 11,287 Students
- 4 Courses
As a Leadership and Executive Coach, Nancy is a highly skilled professional with a proven track record of success in leadership and management. With extensive experience coaching and training CEOs and executive leaders, she is an expert in creating empathic and goal-oriented workplaces that inspire commitment, motivation, and job satisfaction.
Nancy is a skilled problem-solver who is experienced in analysing the root cause of problems and developing practical solutions that tackle the issue at its core. She is an expert in developing empathic communication and motivational skills in individuals and teams to help them achieve their goals and improve their performance.
With experience in technical management and quality assurance, Nancy has a wealth of knowledge in coaching and motivating production staff to work in alignment with company policies and multiple quality standards. She is skilled in finding practical solutions to problems and analysing systems and procedures to identify areas for improvement. Nancy is an excellent trainer who has trained colleagues and production staff to build skills and confidence, improve efficiency, streamline processes, and optimise output.
As a team leader, Nancy has been responsible for the logistics department, the sampling department, and the Eukaryotic Cell Production team. She is a detail-oriented professional with a focus on efficiency who has successfully planned and executed production runs. She is also experienced in collaborating to manage the start-up of an automated process of Eukaryotic Cell Production, leveraging technology and expertise to achieve optimal results.
Overall, Nancy is an exceptional Leadership and Executive Coach who is experienced in coaching and training CEOs and executive leaders. With her excellent communication skills and ability to build strong relationships with clients, Nancy is a valuable asset to any organization looking to improve its leadership and management capabilities.