Conduct Behavioral Interviews & Be a Great Mentor

Before you can measure how successful someone will be on the job, you have to have a clear sense of what the job is. Learn how to update the job description to get the most out of your interviews.

Need help writing or updating a job description? These online resources can help you get started. When you're finished exploring use your browser back arrow to continue the course.

Get your candidates to volunteer more information by using open-ended questions. Learn how to phrase open-ended questions to allow for deeper probing questions & better discussions in your interviews.

Constructing thoughtful interview questions that get to the heart of who a candidate is can be a challenge. Take a look at this Forbes article from Kristi Hedges to jumpstart your question creation.

Your interviews must adhere to federal & state law. Find out more about protected classes & legal requirements in order to keep your interviews safe & legal.

Try your hand at asking legal questions in this short interaction. When you're done use your browser back arrow to continue the course.

When candidates are comfortable, they're much more likely to open up & give you a clearer picture of their abilities. Discover how to put candidates at ease & build rapport to make the interview process go smoother.

Each work experience is like a case study to understand how candidates perform on the job. Learn how to get the STAR information about these experiences & better inform your hiring decision.

Some probing questions will better inform you than others. Practice getting the full story from a candidate by asking probing questions to reveal STAR information.

It's a challenge to balance listening to the candidate with note taking, but both are important to make the correct hiring decision. Discover the importance of active listening & taking factual notes to keep your interviews smart & safe.

See if you can separate which notes are factually based from those that merely recorded opinions.

Consider this final piece of advice on keeping your interviews legally safe as you conduct behavioral interviews.

Use the tips & tools in this printable PDF to help you conduct behavioral interviews.

Mentoring can improve your communication skills, give you new perspectives on work & the world, & be fun! This course will cover the basics you need to establish a fruitful mentoring relationship.

There are many different ways to become a mentor, but all of the paths offer similar benefits. Dive in to Megan Torrance's DBusiness blog post to discover some different opportunities to mentor.

Developing a healthy relationship with your mentee is key to building trust. Learn how to establish norms & develop boundaries to foster rapport.

Use this list of preferences & values to identify your top five priorities to discuss when building a mentoring relationship.

Knowing what your mentee wants to accomplish will set the course of your mentoring relationship. Learn to ask both open-ended & clarifying questions to help your mentee discover their path & set goals.

Practice your ability to ask good clarifying questions in this interaction to further develop your mentee's goals.

To help your mentee achieve their goals, you'll want to work together to create an action plan. Discover how to identify action steps & how you can best support your mentee.

See if you can identify which action steps align with the stated goals.