ComputerCavalry: IT Help Desk Ticketing System Training!
- 1 hour on-demand video
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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- Students will gain the required knowledge to properly create and manage customer support tickets
- Internet and Computer
In this class you will be instructed in the various ways to successfully create and submit great customer support tickets. Although this course is primarily geared toward IT professionals the lessons instructed in this course can be used in any customer support field. Creating a ticket, Task, and proper ticket details are just of the few topics covered in this class!
- IT professionals or those seeking a career in customer support