Digital Skills 101 for Seniors & Vulnerable Adults

Digital skills are no longer a luxury—they are a necessity.

Are you finding it difficult to keep up with the ever-changing world of technology? You’re not alone. In today's digital society, computer skills are essential—not just for the workplace, but for everyday life. From paying bills to connecting with family and accessing public services, using the internet has become second nature to many. But if you're new to this world, it can feel overwhelming.

Our Basic Computer Course is specifically designed for elderly adults and beginners, offering a step-by-step guide to mastering computer basics and developing functional IT skills in a simple, supportive format. No technical background? No problem. This course starts at the very beginning and builds your confidence as you go.

What You Will Learn

Section 1: Using Your Device
This section builds the foundation for all IT fundamentals. You’ll start by learning how to use your computer or mobile device with confidence. We’ll introduce you to the different parts of a computer, teach you how to turn it on and off, and guide you through basic keyboard use, touchscreen control, and mouse navigation.

You’ll learn:

• Basic and advanced touchscreen controls for smartphones and tablets

• How to scroll with a mouse and click efficiently

• Using programs, managing files, and accessing saved documents

• How to change settings on your computer to make it easier to use

• How to identify and fix simple computer problems

• Proper posture and tips for sitting comfortably when using a computer

These computer basics will ensure that you are comfortable operating any device, whether you're using a laptop, tablet, or smartphone.

Section 2: Learning to Use the Internet
The internet has become essential in nearly every aspect of life. This section is focused on helping you use the internet safely and effectively, especially for those who are new to digital technology. We take a hands-on, guided approach to help you become confident in using the internet for elderly people, making each topic approachable and easy to apply.

Here’s what you’ll cover:

• Introduction to using the internet and how websites work

• Navigating websites and searching the web effectively

• Understanding and filling out basic and advanced online forms

• How to use and save website addresses for future visits

• The benefits of using search engines like Google or Bing

• How to connect to the internet using Wi-Fi or mobile data

You'll also learn how to access and use essential online public services, such as:

• Online government and council services

• Online health management portals for prescriptions and appointments

• Online money management tools like digital banking and budgeting

• Working with office programs for writing, calculations, and documents

We place strong emphasis on online security, helping you avoid the common pitfalls of digital life. In this course, you’ll learn how to protect your data and maintain privacy online.

Topics include:

• Understanding online rules and regulations

• Identifying trustworthy websites and digital platforms

• How to avoid online scams and protect your personal information

• Safe behaviours when meeting people online

• Creating strong passwords and avoiding suspicious links

• Using email safely and managing your inbox

• Best practices for online behaviours and etiquette

Join our Computer Basics & IT Fundamentals for Elderly Adults course and take charge of your digital life.