
Prepare for the CompTIA A+ 220-802 exam by exploring operating system concepts and technologies across Windows XP, Vista, and Windows 7, guided by instructor Mark Long.
Cover essential CompTIA A+ 220-802 topics, including Windows OS basics (XP, Vista, Windows 7 32/64-bit), installation and hardware, command-line and networking tools, admin utilities, security, and troubleshooting.
Learn about the two a+ exams (220-801 hardware and 220-802 os), the 90 practical questions format, and how to study concepts using the official objectives rather than memorizing questions.
Access and organize course working files by downloading, extracting, and saving them to your desktop, then use the player's open working files feature to locate them on Windows or Mac.
Explore the Windows operating system in vendor-neutral A+ prep, focusing on Windows XP, Vista, and 7, with practical tips for identifying versions and basic system info; Windows 8 not included.
Explore the Windows XP architecture, compare it with Windows 2000, and review the three editions—Professional, Home, and Media Center—and their capabilities like Active Directory domain login, encryption, and remote desktop.
Windows Vista, released January 2007, is a redesign with improved memory management and security features like user account control, offered in editions with 32- and 64-bit options, and was buggy.
Explore how Windows 7 fixed Vista's issues, improved stability and compatibility, and introduced editions from starter to enterprise, including XP mode for running XP apps.
Compare 32-bit and 64-bit architectures, explain memory limits and RAM upgrades, and clarify compatibility rules for 32- and 64-bit operating systems, applications, and processors.
Learn how to upgrade Windows via clean install or in-place upgrade, including when to back up, data preservation, and advantages and drawbacks of each method.
Leverage the Windows Upgrade Advisor to automatically check hardware and software compatibility before upgrading, flagging potential issues and helping assess XP to Vista or Windows 7 upgrades.
Navigate upgrade paths from Windows 98, XP, Vista to newer editions, noting when clean installs are required and the any time upgrade option for Windows 7.
Memorize the minimum hardware requirements for Windows XP, Vista, and Windows 7 by reproducing the chart that lists processor, memory, disk space, and display needs.
Learn how to boot and install an operating system using installation media from a CD/DVD, USB thumb drive, or over the network with PXE, including BIOS boot options.
Divide a hard disk into multiple logical partitions to separate the operating system and program files from user files, enabling backups, multiboot setups, and improved performance.
Explore the master boot record and GPT partition schemes, with primary, extended, and logical partitions. Compare dynamic and basic disks, bootability rules, and practical limits.
Format a hard disk to create a file system and partitions, establishing a root directory to locate data, with fat, fat32, and ntfs in Windows.
Compare FAT, FAT32, and NTFS in Windows; FAT offers broad compatibility but limited security, FAT32 supports larger disks, and NTFS provides security, compression, encryption, and quotas.
compare work groups and domains to understand peer-to-peer versus client-server networks, noting administration, backups, and scalability challenges for up to 10 computers.
Explain factory recovery partitions as hidden primary partitions that hold a system image to restore a PC, and show how to access them via boot options or f8.
Explore essential Windows OS commands and command line utilities, including navigation, file copying, and administrative prompts, with practical demonstrations of the command prompt and elevated permissions.
Learn to end unresponsive Windows tasks with the taskkill command, identifying the target by image name or process ID via tasklist, and optionally kill remote processes or use Task Manager.
Learn to use the bootrec tool in the Windows Recovery Environment to repair startup issues. Run fixmbr, fixboot, scanos, and rebuildbcd, and understand roles in systems with multiple operating systems.
Explore how the shutdown command restarts or shuts down local and remote computers, including timers, forced app closure, custom messages, aborts, and default log-off behavior.
Navigate the windows directory tree, view root and subfolders with the directory command, and create or remove folders using mkdir or rmdir across drives.
Explore how to navigate and manage directories in Windows using cd, dir, md, and rd, and how to use wildcards to locate and work with files and folders.
Explore the f disk command, a tool used to partition hard drives, a precursor to disk management graphical user interface in Windows 95/98 and MS-DOS, sometimes mentioned on A+ exam.
Format the disk from the command line, acknowledging data destruction and administrator rights, and learn switches like /fs to set the file system and /q for quick format.
Copy files from the command line using copy, xcopy, and robocopy. Compare simple file copies, folder and subfolder transfers, and robust copying with interruption handling.
Master DiskPart, the powerful command-line tool behind disk management that partitions and manages disks, volumes, and partitions; avoid risky commands that could cause data loss and learn its exam relevance.
Use chkdsk to check the file system and metadata, identify logical and physical errors, and use the f, r, and NTFS switches to fix, recover, and rescan.
Learn how to use the delete (erase) command with wildcards, test deletions with a directory test, and delete files by attributes like read-only, hidden, system, and archived.
Use ping to verify IP connectivity by sending ICMP echo requests and receiving replies. Explore -t for continuous ping, -n for a count, and -4 or -6 for IP version.
Learn how to use ipconfig to view and refresh network settings for the CompTIA A+ 220-802 exam, including IPv4/IPv6 addresses, subnet masks, default gateways, DNS cache, and DHCP renewals.
Use trace route to troubleshoot the network path of TCAP IP packets, mapping hops from domain or IP to identify timeouts and firewall blocks, IPv4 or IPv6.
Learn to use netstat to view active tcp connections, open ports, and network statistics; explore IP routing tables and IPv4/IPv6 stats with -a, -e, and -R.
Explore the net command in Windows and learn to manage accounts, files, configs, and more from the command prompt using help and key options like net file and net user.
Use nslookup to diagnose the dns system, view the default dns server and resolve hostnames, perform manual dns queries, and explore available options for A records and other records.
Master computer management, a hub of administrative tools to monitor system events, manage disks with disk management, and system performance and device manager, accessed via control panel, right-click, or run.
Explore how to use the Device Manager to manage hardware, update and rollback drivers, enable or disable devices, and troubleshoot issues, across several access methods.
Configure local security policy to manage Windows security settings, including password policies and audit policy, and compare local policy with group policy for Active Directory domain networks.
Master the Windows performance monitor, a real-time tool that tracks thousands of metrics and alerts when thresholds are exceeded, for local or remote monitoring and memory and page fault counters.
Explore how Windows services run in the background, with examples like DCP client and Computer Browser service, and learn to view, start, stop, and configure them in the Services console.
Discover how the Windows memory diagnostics tool identifies RAM and motherboard memory issues by running exhaustive tests, scheduling at startup, and interpreting results.
Explore the Windows firewall, a software-based component built into Windows that protects your computer by controlling port traffic and distinguishing unsolicited from solicited connections, with exceptions for remote access.
Learn how Windows firewall with advanced security provides stateful, rule-based control of inbound and outbound traffic, including connection security rules, IPsec encryption, and authentication.
Master the MSConfig system configuration utility to troubleshoot startup issues by managing services, startup programs, boot options, and diagnostic tools across the general, boot, services, startup, and tools tabs.
Use task manager to view running programs, processes, and services, end unresponsive apps, and monitor memory, network, and connected users. Open it via ctrl+alt+del, ctrl+shift+esc, right-click taskbar, or run taskmgr.
Discover how to use Windows disk management to partition, format, and assign drive letters, shrink or delete volumes, and convert disks to dynamic with NTFS, FAT, FAT32, or exFAT.
Understand how Internet options from the control panel relate to Internet Explorer settings, and access them via icon view or command prompt to affect only the current IE version.
Explore the display applet in the control panel to adjust resolution, text size, color calibration, and multi-monitor layouts, and customize personalization options like themes, desktop icons, and account pictures.
Explore folder options in the control panel to customize how folders and files behave, including showing hidden files, extensions, and operating system files, with practical settings and defaults.
Explore the user accounts applet in the control panel to manage passwords, account pictures, and account types (standard or administrator), adjust UAC, and create or modify local accounts and credentials.
Explore the system applet in the control panel to view basic information like OS version, RAM, and 32-bit or 64-bit status, plus tools such as device manager and system protection.
Discover how the power options applet manages energy use, including sleep and display timing, and how to create and customize power plans like balance, power saver, and high performance.
Explains Windows 7 homegroups as a simple, password-protected way to share libraries and printers on a home or small office network, with one-click setup to create or join.
Learn how to create and manage network shares in Windows, control permissions including read, write, and full control with simple and advanced sharing, and share folders across a network.
Map a network drive to access shared resources quickly in Windows 7, Vista, and XP. Use Explorer tools or the Alt key to map drives and create persistent shortcuts.
Identify and configure public, work, and home network types in Windows 7, noting firewall differences. Use the Network and Sharing Center to switch types and manage the home group.
When DCP is unavailable, devices may use AP IP addresses (169.254.x.x) for local networking. Use alternate configuration to assign a static IP and maintain access.
Compare NTFS permissions and share permissions, showing how network shares and most restrictive permissions apply, and how NTFS applies to local users and network access via security and sharing tabs.
Learn how propagation and inheritance control NTFS folder permissions, how permissions cascade to child folders, and how to stop inheritance or convert inherited rights to explicit with effective permissions.
Explore how Windows manages resource access through users and groups, and why explicit deny can backfire. Learn implicit denial and safe alternatives like removing users from groups.
Understand how moving and copying affect permissions on ntfs and non ntfs partitions. Moving within ntfs preserves permissions; copying across partitions inherits location permissions; ntfs to non ntfs loses permissions.
Block unauthorized physical access to servers and network devices with locked doors and access cards; use remote administration, privacy filters, and controls for environmental threats like temperature and humidity.
Strengthen digital security with strong authentication, avoid sharing passwords, defend against social engineering, use NTFS for secure file systems, and implement uniform data classification policies.
Empower users to understand the importance of a strong security plan and how password management, handling sensitive documents, and awareness of email threats protect the company.
Identify common security threats from wear and tear, accidents, and malicious activity, including unauthorized and administrative access, social engineering, and environmental risks, and implement backups and access controls.
Explore the nine major malware categories—grayware, pop-ups, spyware, spam, viruses, worms, macros, trojan horses, and rootkits—and learn how user education protects networks and devices from infections.
Explore malware types including viruses, worms, macros, trojans, and rootkits. Learn how they infect, propagate, and evade detection, and why layered anti-malware tools and user education are essential.
Learn how to dispose of old hard drives through physical destruction options like shredding and drilling, or software sanitization with multiple overwrites and degaussing techniques.
Secure a wireless network by configuring the SSID to avoid broadcast and setting a strong network key. MAC filtering offers limited security, and WPA2 is the recommended encryption.
In order to become CompTIA A+ Certified, you need to take this course and also the CompTIA 220-801 course.
In this CompTIA A+ 220-802 Exam training course, expert author Mark Long will teach you everything you need to know to prepare for a career in IT and successfully complete the A+ 220-802 exam. You must pass the A+ 220-801 and A+ 220-802 exam to receive the CompTIA A+ certification.
You will start by learning about the various Windows operating systems, including how to install Windows and use the command line tools. You will then learn about networking command line tools and administrative tools, such as performance monitor, Windows firewall, and task manager. Mark will teach you about the control panel utilities, including folder and power options and user accounts. This video tutorial will also cover how to configure Windows networking, sharing resources, and security. You will also learn about different mobile devices, such as Android, iOS, and Bluetooth. Finally, you will cover troubleshooting techniques, including common hard drive symptoms, network issues, and printer symptoms.
Once you have completed this computer based training course, you will have the developed the knowledge and skills necessary to pass the A+ 220-802 (2012 Objectives) exam.