Problem-solving Method for Complex Business and IT Problems
What you'll learn
- Method for solving complex business and IT problems
- Recognize the situations or aspects of a problem you do not know much about it
- Identify the root cause and the unique characteristics that cause the problem
- Identify the information sources & stakeholders to provide inputs
- Gather the relevant background information to serve as the basis for systematic analysis and verification
- Develop solutions and solve seemingly unsolvable issues
- Importance of asking the right question to right resources
Requirements
- No
Description
According to PMI research, 74% of projects are failing. It does not matter how good your planning is or how well you’ve put your project plan together. There will always be unforeseen problems that need to be resolved immediately! The objective of the eLearning is to teach the benefit of using a systematic problem-solving method to resolve complex problems; define the root-cause of a problem, identify an acceptable solution, assess the risk, and then implement the best fitting solution.
In this session, I will demonstrate how to engage the right resources with the right questions, the importance of thinking & understanding, and how to reach a consensus to resolve complex problems and rescue your project with a simple but effective method. We will also discuss the importance of getting an agreement from all impacted parties; stakeholders, subject matter experts, and sponsors.
This self-directed eLearning course material provides guidance for the professional development of the individual practitioner.
Happy New Year & Warm Regards,
Christine Aykac, PMP, PMI-RMP, PMI-ACP, PRINCE2 & PRINCE2 Agile Practitioner, DASA Coach
christine@wareness.com
Who this course is for:
- Operational and project managers and their teams
- Process managers and practitioners
- Anyone in mediator or facilitator roles
- Consultants and contractors
- Anyone coordinating multiple segment workforce
Course content
- Preview04:53
- 14:53Introduction to Problem-solving
- 09:49How to Prioritize Problems
- 11:34How to Identify the Problem
- 08:34How to find the root cause
- 10:40How to select the best solution
- 10:54How to avoid future problems
- 09:53Key Takeaways
Instructor
![Christine Aykac](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.5 Instructor Rating
- 93 Reviews
- 8,384 Students
- 3 Courses
An experienced executive coach, with over 25 years of project delivery experience. Christine guides project leaders, teams, and executives to build their project capability and lead sustainable project transformations.
Christine is a dynamic, engaging problem solver and change agent who brings realism, openness, and enthusiasm to project practitioners globally. Christine's experience enables her to provide ideal solutions to complex business and technical challenges the organization encounters during their digital transformation journey. Christine's objective is to spark positive change in the business world with thought-provoking dialog and interaction. Advocate for agile principles and values by modeling those principles and values into the various methodologies in order to develop a shared mindset across the teams.
Christine works as a consultant, coach, facilitator, and trainer. Authored and taught Information Technology, Project Management, Problem-solving and Power-skills related subjects through public and private courses, coaching business and technology professionals on Project Management, Agile, DevOps, and Digital Transformation.
A frequent speaker at various project management conferences and events, such as PMI Global Conferences.