A Method to Solve Complex Problems
What you'll learn
- Method for solving complex business and IT problems
- Recognize the situations or aspects of a problem you do not know much about it
- Identify the root cause and the unique characteristics that cause the problem
- Identify the information sources & stakeholders to provide inputs
- Gather the relevant background information to serve as the basis for systematic analysis and verification
- Develop solutions and solve seemingly unsolvable issues
- Importance of asking the right question to right resources
Are you looking for a course that can help you solve complex problems? Look no further than our Complex Problem-solving Course.
In today's complex business world, you need every tool at your disposal to succeed. That's where our eLearning course comes in. It demonstrates how to use divergent and convergent thinking to resolve complex problems and rescue your project. You'll learn how to engage the right resources with the right questions, understand key concepts, and reach a consensus with all impacted parties. With this essential knowledge in your toolkit, you'll be able to overcome any obstacle and achieve success.
According to PMI research, 74% of projects are failing. It does not matter how good your planning is or how well you’ve put your project plan together. There will always be unforeseen problems that need to be resolved immediately! This course aims to teach the benefit of using a systematic problem-solving method to resolve complex problems, define the root cause of a problem, identify an acceptable solution, assess the risk, and then implement the best fitting solution.
This is a very simple and easy to apply complex problem-solving approach with the help of powerful questions. You can start using them right away, whether you manage a project or run an operation. This approach applies to all situations, even if it is a simple challenge you are experiencing.
The eLearning is designed to demonstrate how to engage the right resources with the right questions, the importance of thinking & understanding, and how to reach a consensus to resolve complex problems and rescue your project with a simple but effective method. We will also discuss the importance of getting an agreement from all impacted parties; stakeholders, subject matter experts, and sponsors.
At the end of this course, you will better understand what it takes to be an effective problem solver. You'll also know how complicated problems are usually solved and why they cannot always provide quick results without applicable skills like brainstorming or estimation; which can take time for some people who don't want to spend too much energy trying other methods before getting closer towards their goal as quickly possible (but still the following process). Last but not least importantly: no matter whether one's task involves complex issues such as involving many variables that need careful consideration during troubleshooting sessions - all aspects of the complex problem deserve attention because we do not want to miss anything and encounter the same problem over and over again.
In this eLearning course, you'll learn how to use divergent and convergent thinking to reach a consensus and rescue your project. You'll also learn how to engage the right resources with the right questions, understand key concepts, and assess risk. With this essential knowledge in your toolkit, you'll be able to overcome any obstacle and achieve success.
See you in the class!
Who this course is for:
- Operational and project managers and their teams
- Process managers and practitioners
- Anyone in mediator or facilitator roles
- Consultants and contractors
- Anyone coordinating multiple segment workforce
- Delivery team members, including Product Owners, Scrum Masters, Team leads
An experienced executive coach with over 25 years of project delivery experience. I guide executives, portfolio, program and project leaders and teams to build their project capability and lead sustainable project transformations.
I am a business transformation expert who has worked with some of the world's leading brands to improve their performance. I've helped organizations across industries such as GM, Burger King and TD Bank succeed in our changing market conditions by ensuring everyone from boardroom CEO’s middle management down is on board-or at least aware of what needs doing.
I have a unique blend of skills that I bring to the table. Evaluating individuals and organizations for their effectiveness, understanding many different modes of coaching and how each individual operates differently in terms of style and philosophy sets me apart from other coaches, even though my title might not suggest so at first glance!
I excel at making sure everyone learns quickly while executing their tasks/roles throughout the organization. Because you can't just tell people what to do and expect them to do it. You have to work with them, listen to them, and understand them. And sometimes, even when you do all of that, things don't go the way you want them to. But that's okay; my patience-tested knowledge about how best to work with people when managing projects taught me when to take a step back and let others take the lead. That’s why I am always providing my clients with a unique perspective and view, leveraging the best practices from global leading organizations at the forefront of figuring out how to succeed in any situation.
Business adoptions and transformations are often complex. However, going through the adoption process is significantly more complicated than it seems at first glance. There’s a set order to these steps that need completion in just the right fashion if you want your business transformation or digital change efforts to succeed! For over two decades now, I've been working with clients who have needed help adapting their way of thinking as well as doing work on different occasions. My experience has given me an excellent understanding of how crucial this specific sequence can become when trying out something new within any industry, not only those involving technology (businesses).
I work as a consultant, coach, facilitator, and trainer. Authored and taught Project Management, Agile & DevOps, Problem-solving, and Power-skills related subjects through public and private courses, coaching business and technology professionals on Project Management, Agile, DevOps, and Digital Transformation.
A frequent speaker at various project management conferences and events, such as PMI Global Conferences.