Mastering Complex Problem-Solving
What you'll learn
- Method for solving complex business and IT problems
- Distinguish between simple, complicated, and complex problems
- Craft effective problem statements
- Select the best solutions with stakeholder buy-in
- Recognize the situations or aspects of a problem you do not know much about it
- Identify the root cause and the unique characteristics that cause the problem
- Identify the information sources & stakeholders to provide inputs
- Gather the relevant background information to serve as the basis for systematic analysis and verification
- Develop solutions and solve seemingly unsolvable issues
- Importance of asking the right question to right resources
Requirements
- No
Description
Tired of projects failing or operations halting due to unexpected problems? This course equips you with a step-by-step toolkit to confidently tackle any complex challenge. Whether you're a project manager, IT professional, or business leader, gain the skills to drive successful outcomes.
Why This Course?
Real-World Application: Applicable to diverse industries and scenarios.
Systematic Approach: Structured framework for breaking down complex problems.
Improved Outcomes: Enhance decision-making, save resources, and reduce stress.
Empowerment: Develop confidence to address challenges head-on.
What You'll Learn:
Distinguish between simple, complicated, and complex problems.
Craft effective problem statements.
Apply the KandF (KEPNER and FOURIE®) approach.
Utilize divergent and convergent thinking.
Prioritize problems to maximize impact.
Identify root causes to prevent recurrence.
Select the best solutions with stakeholder buy-in.
Implement strategies to avoid future problems.
Key Skills You'll Develop:
Divergent and Convergent Thinking: Generate and narrow down ideas
KEPNER and FOURIE® Approach: Structured method for root cause analysis
Systematic Questioning: Gather quality data and promote reasoning
Risk Assessment: Identify and mitigate potential risks
Course Structure:
Course Overview
The Problem with Problem-Solving
What is a Complex Problem?
Principles of Problem Statement
Introduction to KandF Problem-Solving
How to Prioritize Problems
How to Identify the Problem
How to Find the Root Cause of the Problem
How to Select the Best Solution
Learn How to Prevent This from Happening Again
Key Takeaways
Is This Course Right for You?
Want to stop projects from going off track?
Aiming to improve decision-making skills and save resources?
Ready to confidently tackle complex challenges?
Enroll now to master complex problem-solving and gain the skills, tools, and confidence to excel in your career.
Let's continue to learn, grow, and lead with purpose. See you in the class!
Christine
Keep learning, keep innovating, and keep adapting!
Important Note: This eLearning course offers 1.5 Units of Leadership and strategy-related Continuous Education Points (CEP) / Professional Development Units (PDU) / Continuing Professional Development (CPD) for certification holders. Don't hesitate to contact me to learn more about how to register your credits.
Who this course is for:
- Project managers and their teams
- Process managers and practitioners
- Anyone in mediator or facilitator roles
- Consultants and contractors
- Anyone coordinating multiple segment workforce
- Delivery team members, including Product Owners, Scrum Masters, Team leads
- Operations managers and their team members
Instructor
- 4.5 Instructor Rating
- 603 Reviews
- 14,935 Students
- 6 Courses
Turning Professional Growth into a Transformative Journey
I’m Christine Aykac, your guide to unlocking your full potential in the professional arena. With a tapestry of experience spanning over 25 years in coaching, consulting, and training across various industries, I’m here to make your learning voyage not just informative but truly transformational.
My professional ethos is built around you - the learner. I understand that stepping into a new phase of professional development can be daunting yet exhilarating. That’s why my courses are meticulously designed not just to impart skills but to inspire change. Whether you’re navigating the complexities of project management, honing your leadership prowess, solving critical problems, or enhancing interpersonal skills, my approach is tailored to cater to your unique learning style and needs.
Having collaborated with training organizations like Hemsley Fraser, OneWorks, Global Knowledge, Thinking Dimensions, and ProTech, I’ve developed and delivered courses that resonate with a global audience. My role as a certified instructor for PRINCE2, PRINCE2Agile, PMP, PMI-RMP, PMI-ACP, and DASA coach courses has allowed me to touch the professional lives of many, instilling not just knowledge but confidence to lead and innovate.
My expertise extends beyond the classroom, drawing from my work with some of the world’s leading brands, including GM, Burger King, Rogers, CIBC, and TD. This fusion of theoretical knowledge and practical experience guarantees that the learning you receive is not only current but also deeply applicable to real-world scenarios.
My journey from IT programming to project and program management, and eventually to coaching and training, has been a testament to the power of continuous learning and adaptation. This personal growth, which I bring to my teaching methodologies, is dynamic, innovative, and engaging. I believe in creating a learning environment that is not just about acquiring knowledge but about sparking curiosity, instigating change, and preparing you for the challenges and opportunities that lie ahead in your professional path.
Choosing to participate in one of my courses is more than just signing up for training; it’s about starting a partnership where your growth is the shared goal. My unwavering commitment to your success is at the heart of everything I do. Together, we can achieve remarkable transformations in your career and beyond.
Join me on this journey of discovery and empowerment. Together, we will unlock your potential and set the stage for a future filled with achievement and fulfilment.
Looking forward to inspiring and being part of your professional growth story.
Christine Aykac
Why choose one of my courses?
· Expansive experience spanning over 25 years in coaching, consulting, and training across diverse industries, equipping her with a deep understanding of various professional landscapes.
· A learner-centred teaching philosophy that emphasises personal growth and transformation in addition to skill acquisition, making every course not just informative but a life-changing experience.
· Custom-tailored approach to learning, designed to cater to individual learning styles and professional goals, ensuring that every participant receives the utmost value from their training.
· Collaboration with prestigious training organisations and certification in highly respected methodologies like PRINCE2, PMP, and PMI-ACP, showcasing a commitment to quality and global standards in professional education.
· Real-world insights gained from working with leading brands such as GM, Burger King, and TD Bank, allowing learners to benefit from practical examples and applications of theoretical knowledge.
· A personal career trajectory that mirrors continuous learning, adaptation, and growth, serving as an inspiration to learners and illustrating the tangible outcomes of dedicated professional development.
· A dynamic, innovative, and engaging teaching methodology that not only imparts knowledge but also sparks curiosity, instigates change and prepares learners for future professional challenges and opportunities.
· An unwavering commitment to the success and growth of every learner is reflected in a partnership model of engagement that goes beyond traditional training to foster significant career transformations.
DecodeSeries was set up with a group of colleagues to decode complex subjects and make them more understandable for learners. We specialize in designing and delivering customized training solutions to help you achieve your learning and development goals.