
Master the complete spectrum of residential rental property management, from legal compliance and tenant relations to tenant acquisition, financial management and maintenance, to maximize returns and minimize headaches.
Explore the essentials of residential rental management, including property oversight, marketing, maintenance, financials, and legal compliance to maximize occupancy and income.
Learn how digitalization and automation of data management use industry-leading property management software to handle marketing, applications, screening, leases, rent, and maintenance, and manage data from collection to reporting.
Explore the system dashboard overview for residential property management, featuring rentals, leasing, accounting, and maintenance, with live property and tenant details, outstanding balances, and rent-related financials.
Navigate the system dashboard overview, manage tasks, renter insurance (MSI policies and third parties), expiring leases, listings and applications, recent activity, balances for associations, violations, and bank feeds.
Enter and organize rental data by recording properties with owners and bank accounts, then set up operating and trust accounts, reserves, and optional managers for efficient property management.
Navigate the summary tab to review and update property and owner data, upload photos, set listing information, add amenities, and create custom fields for rental properties.
Explore how to configure the Resident Center settings, manage renter and property insurance options, set minimum liability, and record appliance details, notes, payments, and property financials.
Explore the financials tab and its four sub tabs, income statement, lease payment setting, management payment settings, and locked periods, to configure cash and accrual methods, fees, and data locks.
Use the units tab to enter data for properties and owners, view, delete, and add units, and manage meter readings and unit settings for multifamily properties.
Review the tasks, event history, notes, files, and vendors tabs to enter data for properties and owners, create and assign requests, attach photos, and manage vendors.
Enter vendor data, including 1099 NEC and W-9 tax identity information, select an expense account and optional account number, and record insurance details. Tenants are created only after lease creation.
Learn to create and post rental listings with rent, beds, baths, location, and photos, then use listing settings and syndication sites to market vacant properties.
Review the rental application, run screening with TransUnion to generate background and credit reports, and approve, reject, or cancel the applicant based on results.
Showing coordination enables pre-qualified, self-scheduled property visits after approval, with options to reschedule or cancel; use third-party services like TenantTurner and follow signup steps with prorated costs.
Understand residential rental leases and learn to record an already signed lease by selecting property, unit, and lease type, and setting key terms.
Learn to create a new lease, select property and unit, set rent and charges, and send an e-signature request to the prospective tenant, with template creation and signing notifications.
Learn to manage security deposits held by the property manager before move-in, including a move-in inspection, reporting, and recording charges and deposits in the correct accounts.
Establish owner-held security deposits with a dedicated bank account and a deposit transfer asset, and document initial balances and deposits to ensure proper hold before tenant move-in.
Learn to recognize prepaid or last month's rent liability before a tenant moves in, and manage income timing using prepaid rent liability.
Learn to handle move-out inspection, enter charges for cleaning or damages, apply security deposits to charges, and withhold or reallocate funds to cover damages and fees.
Learn how to refund a tenant's security deposit held by the manager by issuing a check refund via the lease ledger, updating the tenant ledger and bank account.
Learn how to refund a security deposit held by the owner, including three methods and the steps to record refunds via owner cash, direct tenant payment, or management company processing.
Learn to recognize prepaid or last month’s rent in the correct month by withholding deposit, applying it to rent income, and confirming zero prepaid liability for available cash.
End a lease by updating the lease status to passed and moving out tenants in Rentals, Rent Roll, and lease summary. Move out one or all tenants by confirming dates.
Coordinate proactive maintenance by handling requests, scheduling repairs, planning preventative maintenance, managing vendors, budgeting, ensuring safety and compliance, and communicating with tenants to keep properties functional.
Identify the distinct roles of a maintenance coordinator, handyman, and general contractor, outlining their responsibilities in tenant requests, repairs, and complex renovations within residential property management.
Build a reliable network of licensed and insured vendors by curating qualified maintenance pros and tradespeople, vetted for legal compliance, financial protection, and performance.
Communicate with tenants effectively to improve retention, reduce liability, and ensure transparency and timely updates. Establish a single channel with clear intake—triage questions, media, and avoid personal or protected queries.
Utilize targeted questions to guide tenants through the 3 ws: what, where, and when, to remotely troubleshoot, accurately diagnose issues, determine severity and liability, and prepare precise work orders.
Assess tenant-submitted photos and videos to categorize issues into do-it-yourself fix, handyman, or licensed professional, applying remote-diagnosis rules and liability split between wear and tear and tenant damage.
Master communication with property owners by establishing upfront budget thresholds, clear reporting, and structured updates that emphasize financial impact, transparency, and respect for owners' time.
Create work orders linked to tasks for maintenance and other requests by selecting resident, property, category, and vendor, and attach details, estimates, due dates, and priority.
Discover how vendor insurance compliance bundles liability coverages into one policy, tracks expiration dates, and notifies you when insurance is missing or expiring, with steps to add details.
Evaluate vendor quotes for work orders and negotiate when not using paid cost estimator software. Approximate the scope cost against a pre-approved amount to guide the offer.
Track vendor check-in and job progress to ensure timely, billable work, tenant communication, and legal notice compliance through mandatory check-in/out, visual proof, and automated PMS updates.
Apply a three-step quality assurance method to maintenance: confirm vendor sign-off and documentation, verify tenant satisfaction, and ensure invoice matching with the 30–90 day labor warranty.
Prioritize proactive maintenance by scheduling HVAC filter changes, gutter cleaning, and smoke detector checks to reduce emergency costs, boost energy efficiency, protect the asset, and ensure safety and legal compliance.
Explore the basics of accounting and bookkeeping for residential rental properties, and define what residential rental property accounting involves.
Compare cash basis and accrual basis accounting for residential rental properties, focusing on when revenues and expenses are recognized, with examples of rent timing and plumbing bills.
Set up opening balances for residential rental properties and tenants by defining the accounting start date and gathering bank statements, owner breakdowns, and uncleared checks to ensure accurate cash balances.
Add the property and owner, create the operating and deposit trust bank accounts, and record the opening balance on the correct date using the accounting start date.
Learn how to set up tenant opening balances by recording outstanding charges or credits in the lease ledger before the accounting start date, using enter charge and issue credit workflows.
Learn to record tenant security deposit credits in the rent roll by issuing credits against opening balance equity and reflecting deposits in the lease financials, ensuring accurate tenant balances.
Enter a tenant charge—rent, repairs, or cleaning—via the lease financials (rent roll), apply to accounts, and save to tenant ledger, then record payments (online or manual) and allocate to balances.
Record vendor bills to manage accounts payable, ensure timely payments, and gain clear cost insights by entering bill date, due date, vendor, and property, with source documents.
Set up vendor insurance and complete 1099-NEC compliance before paying vendors, including collecting a W-9 and updating insurance details.
Master how to pay the vendor for repairs, renovations, inspections, or any job on the property, including creating bills, partial payments, and confirming payment after vendor insurance verification.
Learn to manage the 1099-NEC for vendors during tax season using e-filing, batch processing, and essential terms like payer, recipients, and the 1096 cover letter.
Learn how to calculate 1099-NEC box 7 totals for vendors and report gross payments over $600. Exclude reimbursements and use vendor financials in maintenance to sum checks by tax year.
Collect property management fees from rental owners by recording monthly fees and deducting them from tenant rents. Track owner draws and issue 1099-MISC for tax compliance.
Run the rental owner statement monthly to reveal the breakdown of income, expenses, liabilities, and property reserves, and determine the available cash to pay rental owners.
Calculate box 1 1099 miscellaneous income for rent by summing gross rent transactions and cash-basis entries, noting the impact of inactive properties and the IRS filing requirements.
Calculate 1099 miscellaneous box 3 other income by summing cash-basis income from rental properties, excluding rent and management income; include cleaning and maintenance income, starting from unadjusted gross income.
Calculate and maximize rental income tax deductions by deducting expenses, including depreciation, and other deductible costs like property taxes, insurance, and mortgage interest, while distinguishing repairs from improvements.
Learn to calculate depreciation for residential rental properties by establishing the basis with purchase price, closing costs, and improvements; separate land from building and apply 27.5-year depreciation to the building.
Learn how to estimate rental income tax and forecast tax liability from property income, incorporating net rental income, depreciation, and 2025 federal tax brackets for individuals and couples.
Learn how to issue 1099 MISC to rental owners and 1099 NEC to vendors, meet the january 31 deadline, and file efficiently via the 1099 tax filings in the system.
I help property managers, maintenance coordinators and property bookkeepers stop reacting to crises and start managing profitable assets. Over the last 8 years, I have directly managed portfolios ranging from single-family homes to large multi-unit complexes, mastering the systems that turn maintenance from a liability into a streamlined, high-efficiency operation.
My goal is simple: to transfer proven, real-world procedures that protect your assets and maximize your owner's cash flow.
Core Expertise and Results
My expertise is built on the intersection of risk management, financial compliance, and operational efficiency. I teach what works on the ground, ensuring you avoid the common, costly mistakes:
1. Financial & Legal Stewardship (Risk Mitigation)
I specialize in creating systems that keep you compliant and solvent. You will learn my proven methods for:
Landlord-Tenant Law to ensure all communications and vendor interactions are legally defensible.
Controlling Trust Funds: Implementing proper Trust Accounting procedures to ensure funds are legally segregated, audited, and accurately reported.
2. Maintenance System Architect (Operational Efficiency)
Maintenance is where most property managers lose the most time and money. I will teach you how to build a resilient system that saves hundreds on every job:
Cost Control: Mastering vendor quote evaluation and negotiation to ensure fair pricing and utilizing basic troubleshooting to eliminate unnecessary service call fees.
Asset Protection: Implementing the Proactive Maintenance schedules (HVAC, gutters, safety checks) that drastically reduce major system failures and extend the life of the owner's investment.
Accountability: Establishing mandatory Work Order and Check-In/Check-Out protocols to hold vendors accountable for their time and quality.
Why Learn From Me?
My approach is focused on teaching you my exact scripts, checklists, and documentation standards. You won't just learn theory; you'll learn the practical procedures needed to walk into any management office and immediately implement a bulletproof maintenance workflow that satisfies owners and retains tenants.
Enroll in this course to stop stressing over emergencies and start proving your value as a strategic asset manager.