Complete Communication Course for Professionals
What you'll learn
- Introduction to management communications
- Concepts, theories, processes, and forms of communication across an organisation
- How to plan and implement communication strategies
- How to build an argument and organise a message
- How to communicate through persuation-the power of influence
- Purpose and forms of Internal communication
- How to communicate during communication crisis
Requirements
- You need a computer
- You need internet connection
- You do not need any prior knowledge about management communication
Description
Effective communication is a key component of many aspects of business life and plays an integral life in anyone's professional life. It helps in coordination, team building, increasing productivity and loyalty, managing diversity, managing conflicts, maintaining client relationships. Good communication skills is therefore required to excel in one's professional life.
This course aims to equip learners with skills that will enable them to collaborate and interact better within their organizations, and with external partners. The course will look at the strategic and practical approaches to help you build effective interaction through various forms of communication to inform, persuade, influence, and impact your audience. Key aspects of the course will include understanding the role of communication in sharing knowledge, engaging colleagues upwards, downwards and peers in an effective manner as well as the various ways of support and motivating them. This course will be useful in engaging learners to be practical communicators as individuals as well as in groups and to have tools for communication in various situations both internally and externally.
Throughout the course, there will be a strong emphasis on issues relating to management communication in the global environment. The course will be delivered through a combination of lectures, quizzes, assignments, and self-study. Lectures will be used to introduce material on the formal aspects of the course.
Recommended reading material; Corporate Communication, 7th Ed, (2013), Argenti, P.A. McGraw-Hill Education, NY, ISBN: 978-0-07-3403175
Who this course is for:
- Professionals looking to gain communication and leadership skills
- Corporate/Business managers
- Marketing/Product Managers
- Entreprenuers who run any type of business
- MBA Students
Instructor
I am experienced in cooperate training and business development, with hands-on training in the areas of communication, business development, customer service, negotiation, business strategy, team building, reporting and others. During my MBA in Healthcare Management course, I took a unit on communication skills for managers that exposed me to management communication. I have gained experience attending conferences and classes and conducting research that has enhanced my skills in general. I also had an opportunity to hone my research, writing and communication skills at Haw Hamburg University in Hamburg, Germany during a summer school on Education and Training Research in Health Sciences.
My years of experience has helped me appreciate the importance of communication in the business environment. I have worked with key health stakeholders and created an integrated internal and external communications strategy to ensure that these stakeholders are effectively engaged and that they understand the company’s strategic objectives.
With my extensive experience in communication, I have gained comprehensive knowledge and practical skills on how to collaborate and interact better with subordinates, peers as well as external partners.
I currently founded a company called ScholarPark that not only provide a step by step guide for application of available domestic and international scholarship opportunities.