
Define competencies and competency frameworks, explain how they drive recruitment and performance management, and categorize skills into core, common, technical, leadership, and meta competencies.
Explore how a competency-based structure ensures fair recruitment and performance appraisal, enables targeted training and career development, and boosts organizational and employee effectiveness while eliminating bias.
Master a structured competency-based interview that uses past behavior, probing, and the Wasp technique to assess fresh graduates’ technical and soft skills, motivation, and fit within 45–60 minutes.
Prepare and brief candidates for a competency based interview by outlining pre-interview instructions, inviting them clearly, and guiding real-life scenario responses tied to the job description.
Learn how to time and structure competency-based interviews by selecting diverse competencies, allocating about ten minutes per question, and probing for communication, teamwork, leadership, and results.
Learn the WASP interview structure: welcome, ask, supply, and part, and how to apply competency-based insights to assess candidates, convey role details, and deliver feedback.
Explore the fundamentals of competency based interviews, covering six key points, competency types, and techniques like the star, Swara, and card methods, plus question analysis and observation and listening skills.
Explore competency based interviews with STAR, SWARA, and core techniques. Learn how to structure answers around situation, task, action, and result for various roles, including supervisory and leadership positions.
Learn to analyze candidate responses objectively, compiling feedback with comments and ratings while focusing on technical and personal skills; explore storytelling with concrete recruitment scenarios.
Develop observation skills by cultivating mindfulness, using all five senses, and linking workplace observations to candidate responses and outcomes, while enhancing communication, emotional intelligence, critical thinking, and attention to detail.
Tie candidate responses to your competency frameworks using the star technique to reveal past behavior and measurable results.
Explore how the ladder technique enhances recruiters' listening and communication by looking at the speaker, asking questions, avoiding interruptions, perceiving messages, and responding effectively.
Learn to score, evaluate, and rate candidates with a 1–5 scale, craft narrative comments, and use predetermined CBI criteria to make fair, final selection decisions.
Develop a recruiter scorecard that records candidate details, narrative feedback, areas of strength and concern, culture fit, and a 1–5 ranking across technical, leadership, interpersonal, presentation, and organizational skills.
Learn how recruiters close interviews with clear next steps and timely feedback, while conveying an empowering EVP that highlights compensation, culture, benefits, and career motivation.
This competency based interviewing course works on the principle that past behavior is an accurate indicator of future performance. Competency based interviews can be used by organizations across all sectors. A competency-based interview is more systematic and each question targets a skill needed for the job. Competency based interviewing, often referred to as situational, behavioral or competency interviews, are a style of interviewing often used to evaluate a candidate’s key competencies, particularly when there are a number of candidates who have the technical merit for the role.
And It is one of the most important steps that any company goes through when forming its own team. Because the success of this step means choosing the most appropriate and most efficient elements to work in the organization, which will reflect positively on productivity and performance, and thus increase profits.
Based on the previous point, the employment interview is of great importance to you, either for the company to gain the employee who is able to change its course, or to hire the person responsible for its collapse. In course, we will help you avoid the last outcome, rather it will not have a chance to exist in the first place; Depending on a set of skills and basic information covered in the course, you will be able to choose your ideal employee easily
Outcomes
By the end of this course the audience will be able to:
Conduct a competency based interview, using a variety of techniques such as the STAR method.
Learn how to acquire evidence through effective questioning and listening skills
Position competency based interviewing in the context of your organization
Format and develop techniques of a competency based interview
Review of candidate ratings and recommendations
Score candidates without bias and make the right candidate selection