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Communications Cloud Accredited Professional Exam Prep
3 students
Communications Cloud Accredited Professional Exam Prep
NEW COURSE -- Guaranteed Pass the Communications Cloud Accredited Professional on Your First Attempt
Created byAngel Gorgo
Last updated 1/2026
English
What you'll learn
- Discover how Salesforce Communications Cloud empowers telecom companies to deliver exceptional customer experiences.
- Configure essential features like product catalogs, offers, and order management to streamline operations.
- Leverage industry-specific data models to boost efficiency and enhance customer engagement.
- Apply proven best practices and real-world scenarios to confidently deliver impactful solutions.
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Included in This Course
600 questions
Description
About the Salesforce Communications Cloud Accredited Professional Credential
The Salesforce Communications Cloud Accredited Professional credential demonstrates your ability to design, plan, and deliver powerful business solutions that drive measurable value for customers in the communications industry. This certification highlights your knowledge of key Salesforce technologies, including OmniStudio, Industries CPQ (EPC), Industries Order Management, Contract Lifecycle Management (CLM), Document Generation, Digital Commerce, Sales Cloud, and the Salesforce Platform.
By earning this credential, you position yourself as a trusted professional capable of building innovative solutions that enhance customer experiences and deliver strategic business outcomes for telecom and media organizations.
Who Should Take This Exam?
This certification is ideal for Salesforce Partners and professionals with access to Partner Learning Camp and the Partner Community. It’s recommended for candidates with 2–4 years of experience in Salesforce solutions for the communications industry who are involved in:
Translating complex business needs into practical, high-value technical solutions.
Leading requirements-gathering workshops and defining system integration needs.
Advising customers on best practices, solution strategies, and success criteria.
Supporting implementation teams and ensuring successful project execution.
Exam Details
Question Format: 55 multiple-choice/multiple-select questions
Duration: 90 minutes
Passing Score: 55%
Exam Version: Aligned with the Summer ’24 release
Cost: USD 150 (plus applicable taxes)
Retake Fee: USD 150 (plus applicable taxes)
Delivery: Online proctored or in-person testing center
Resources: Closed-book exam (no external materials allowed)
Prerequisites: None required
Who this course is for:
- Salesforce professionals who want to expand their knowledge of Communications Cloud solutions. Telecom and media professionals looking to improve customer experiences using Salesforce. Consultants and implementation specialists working on Salesforce industry projects. Learners who want hands-on skills to deliver impactful solutions in the communications sector.