Leadership Communication Skills for Influence and Impact

Name: Leadership Communication Skills for Influence and Impact
Rating: 4.6 (4423 reviews)

Develop the communication skills that will make you irreplaceable, influential and unstoppable as a 21st century leader.

Bestseller

Created byKain Ramsay, Jason Cask

Last updated 11/2021

English

What you'll learn

Enhance active listening skills for greater team understanding, synergy, and collaboration.
Resolve conflicts gracefully, fostering a positive, harmonious, and productive workplace.
Develop persuasive speaking to influence, inspire, motivate, and drive meaningful change.
Deliver feedback constructively, encouraging growth, development, and continuous improvement.
Forge meaningful connections that empower, enhance team dynamics, and drive engagement.
Harness communication tools to lead with authority, vision, purpose, and strategic impact.
Excel in public speaking, captivating, informing, engaging, and inspiring diverse audiences.
Navigate challenging dialogues with confidence, poise, tact, and strategic understanding.
Build trust through transparent, real and congruent communication practices, fostering loyalty.
Learn how to cultivate team collaboration, driving collective success, innovation, and shared goals.

Course content

3 sections • 41 lectures • 6h 19m total length

Introduction Video and Course Welcome6:23
Wouldn’t it be nice if everyone understood everything we said all of the time? Unfortunately, sometimes there is a mismatch between what we mean and how it is understood. So on this online Communication Skills training course we explore the dynamics of health communication and how we can support good communication skills in our leadership and management.
Influence: Communication Skills for Management & Leadership
Mountain Climbing: The Art of Appreciating Difference5:36
We live in a diverse and global world. This inclusivity often brings about misunderstanding and conflict. However the true goal of diversity is to embrace the complexities and blessings, rather than dread the change that inclusivity may bring. In this video we'll explore the mountain of diversity and how we might begin to start better appreciating difference.
Influence: Communication Skills for Management & Leadership
Appreciating Difference: Further Distinctions3:11
Opening our hearts to diversity is not always an easy thing to do, however, as leaders, it's the only option we have! In this video Jason shares a few further distinctions to build upon what Kain shared in the last Clip.
Influence: Communication Skills for Management & Leadership
Article: Effective Leadership is All About Communicating Well3:54
Many carry the title of manager or leader, but highly effective leaders are commonly much harder to find. The latter is shaped not only by their technical knowledge or capabilities but also by how effectively they communicate with others on various levels.

Influential leaders, real difference makers, and people who leave their mark on the world all have one thing in common: They inspire and bring out the best in others. People of influence are the glue that holds any organisation together. For this reason, it’s essential for all businesses to have effective leaders that can set goals, inspire others and guide an organisation to sustainable success.
This article explains how effective leadership is all about communicating effectively.
Influence: Communication Skills for Management and Leadership
The Four Levels of Clear Communication11:06
Have you ever been in a conversation with someone and felt a huge disconnect, as if you were talking on completely different levels? If so, the disconnect you felt was likely because you were communicating at different levels. There are four different levels of communication that Kain will explain to you in this fascinating lecture.
Influence: Communication Skills for Management & Leadership
The Art of Saying What We Mean5:24
'Say what you mean' is a concept (and wonderful advice) that stands as a lesser-represented idiomatic phrase from our childhoods. Many of us remember classics like, "Sticks and stones may break my bones, but words will never hurt me." Those may have helped us through bullying scenarios on the playground, but the forgotten phrase "say what you and mean" is one that's more useful in leadership now than ever!

Influence: Communication Skills for Management & Leadership
Operation Hearts and Minds11:54
The paradox of persuasion doesn’t have to get in the way of influencing other people effectively. Is it most important to appeal to people’s hearts or minds? Be thoughtful and prepare with intention. Learn the right methods, and before long you’ll be winning both hearts and minds with ease. In this lecture, we'll discuss this idea.
Influence: Communication Skills for Management & Leadership
Establishing Your 'One Main Thing'4:41
Human communication is a highly imperfect process, so we need to be more specific than we think. In this lecture Jason will discus the importance of becoming more specific in our interactions with other people.
Influence: Communication Skills for Management & Leadership
The Importance of Trust (Article)3:19
Trust is fundamental to all aspects of life. If you cannot trust in anything or anyone, being becomes quite intolerable. An ongoing battle against paranoia and ever-looming disaster. You can’t have business or intimate relationships without trust, let alone good ones.
Influence: Communication Skills for management and Leadership
The Trust Principle11:21
Trust is fundamental to all aspects of life and business. If you cannot trust in anything, life becomes intolerable - a constant battle against paranoia and looming disaster. You can’t have relationships without trust, let alone good ones, personal, intimate or professional. Intimacy depends 1005 on trust, but where does it come from?
Influence: Communication Skills for Management & Leadership
The 5 Levels of Leadership Influence6:45
Real leadership isn’t about having a specific job, title, or position. Real leadership is about investing in people, building relationships, and inspiring them. Real leadership is about achieving results and building a team - a team that produces. Real leadership is about helping people develop their skills to become leaders themselves. Real leaders who have expertise and dedication can reach the pinnacle of leadership - extending their influence for the benefit of others, creating true leaders following behind.
Influence: Communication Skills for Management & Leadership
End of Section 1 Summary & Wrap-Up3:24
This brings us to the end of section 1. What have you learned about leadership, management and communication skills so far?
Influence: Communication Skills for Management & Leadership

Leadership: A Conversational Dialogue Part 113:18
Today, we see the spread of a style of leadership that has dialogue as one of its core defining features. This is characterised by a more open and personable style that leaders themselves enact and do their best to institutionalise at all levels of their organisations – helping to create collaborative and fully inclusive cultures. In this video, Kain and Jason will have an open discussion about communications in leadership. (Part 1)
Influence: Communication Skills for Management and Leadership
Leadership: A Conversational Dialogue Part 214:27
Today, we see the spread of a style of leadership that has dialogue as one of its core defining features. This is characterised by a more open and personable style that leaders themselves enact and do their best to institutionalise at all levels of their organisations – helping to create collaborative and fully inclusive cultures. In this video, Kain and Jason will have an open discussion about communications in leadership. (Part 2)
Influence: Communication Skills for Management and Leadership
A New Standard for Effective Communication14:29
There is a standard by which we can integrate into our practice, our day-to-day interactions, and in fact, every area in our lives. It's this immediately actionable standard that Kain will disclose in this thought-provoking video.

Influence: Communication Skills for Management and Leadership
What Good Communication Creates ....12:28
Leaders or managers, this is the problem. While managers can be leaders, the reverse is not a must. In fact, these two roles are often separate. After all, modern businesses seem to prefer it this way. While leaders lead, managers manage. In this video Jason discusses what good communication creates, regardless of whether a person is managing or leading.
Influence: Communication Skills for Management and Leadership
Flipping the Negative to the Positive9:27
Many people are more motived by what they don't want in life than by what they do want instead, so as leaders and influencers, we've gotta get good at flipping peoples thinking from the negative into the positive. This is one surefire way to win friends and influence people.
Influence: Communication Skills for Management and Leadership
The 7 R's That Turn Negative Conversation Positive (Article)4:05
This easy to follow article outlines seven effective strategies for turning a negative conversation positive. Try the most relevant tactic the next time you have a conversation that’s on the verge of going south and see just how quickly you can turn things back around.
Influence: Communication Skills for Management and Leadership
The Art of Conversational Change8:31
Being a good conversationalist is an art, and it is an absolute pleasure to engage in conversation with someone who has mastered this art. The good news is that with some basic knowledge of how to be a good conversationalist - and a little practice - YOU can master the art of conversation. Here are a few practical tips for you to keep in mind:
Influence: Communication Skills for Management and Leadership
The 4 Core Communications Skills19:05
These four practical communication skills strengthen your relationships and increase your personal and professional opportunities.
Influence: Communication Skills for Management and Leadership
The Art of Becoming a Conversationalist (Article)4:58
This article shares a few insights and ideas about how to become an 'all round' better conversationalist.
Influence: Communication Skills for Management and Leadership
Putting the Core Skills into Practice (Demonstration)19:29
In this video demonstration, Kain and Jason have a discussion in which Kain practices the 4 core communication skills on Jason .... he didn't see them coming! These practical communication skills strengthen your relationships and increase your personal and professional opportunities.
Influence: Communication Skills for Management and Leadership
An Introduction to Cognitive Distortions (Part 1)10:46
Cognitive distortions are just ways that our mind convinces us of something that isn't true. These inaccurate thoughts are usually used to reinforce negative thinking or emotions — telling ourselves things that sound rational and accurate, but only serve to keep us feeling bad about ourselves. If we can recognise these distortions in those whom we lead, we can begin using our language to influence our teams in a mar more positive way. (Part 1 of 2)

Influence: Communication Skills for Management and Leadership
An Introduction to Cognitive Distortions (Part 2)13:58
Cognitive distortions are just ways that our mind convinces us of something that isn't true. These inaccurate thoughts are usually used to reinforce negative thinking or emotions — telling ourselves things that sound rational and accurate, but only serve to keep us feeling bad about ourselves. If we can recognise these distortions in those whom we lead, we can begin using our language to influence our teams in a mar more positive way. (Part 2 of 2)

Influence: Communication Skills for Management and Leadership
Final Words on Cognitive Distortions2:20
What’s a cognitive distortion and why do so many people have them? Cognitive distortions are simply ways that our mind convinces us of something that isn’t really true. These inaccurate thoughts are usually used to reinforce negative thinking or emotions - telling ourselves things that sound rational and accurate, but really only serve to keep us feeling bad about ourselves. In this video, Jason shares a few final words on this topic.
Influence: Communication Skills for Management and Leadership
Communication Skills Self Reflection Worksheet #11:12
Sometimes it can feel like two people are on very different planets. It just seems impossible to get through! No matter how often we repeat what we have to say, they just don’t seem to understand. In fact, they don’t even appear to be interested! Like you, they just have their own personal agenda, and they aren't ever going to value what you or I have to say. Spend 5-10 minutes working through the worksheet thats included via the course contents tab.
Influence: Communication Skills for Management and Leadership
Communications Self Evaluation Exercise #212:08
In today's team-oriented workplace, the development of good interpersonal communication skills is an important key to success. The following self-assessment exercise is designed to help you evaluate your own interpersonal communication skills and style, and provide you with helpful tips for becoming a good communicator and better team player!

Influence: Communication Skills for Management and Leadership

Introducing Language Patterns5:39
The words we use throughout the day are nothing more than labels we give to our feelings and emotions. In the same way language can be used to build people up and encourage, it can be used for an opposite effect. In this section we'll explore a range of language patterns that leaders can use to make a positive impact in those who follow us.
Influence: Communication Skills for Management and Leadership
The Hierarchy of Ideas: Chunking Up and Down (Article)3:18
The Hierarchy of Ideas (also known as chunking) is a linguistic tool used by many communications experts (teachers, therapists etc) that allows the speaker to traverse the realms of abstract to specific smoothly and effortlessly.

'Chunking up' refers to moving from small-scale and specific ideas or pieces of information to larger, more general ones. ‘Chunking down’ is the opposite - it means going the other way. This article will make this concept far easier for you to better appreciate.
Influence: Communication Skills for Management and Leadership
Hierarchy of Ideas (Chunking Up & Down)8:46
The Hierarchy of Ideas (also known as chunking) is an easy to use linguistic tool that allows the speaker to traverse the realms of abstract to specific smoothly and effortlessly. All will become apparent in this video and in the following demonstration with Jason.
Influence: Communication Skills for Management and Leadership
Hierarchy of Ideas (Demonstration)11:32
The Hierarchy of Ideas (also known as chunking) is an easy to use linguistic tool that allows the speaker to traverse the realms of abstract to specific smoothly and effortlessly. All will become apparent after you've watched this demonstration that Kain carries out with Jason.
Influence: Communication Skills for Management and Leadership
Cartesian Co-Ordinates7:49
The ability to change perspectives is one of the single most powerful tools there is. And the great news is that each and every one of us can help other people do this using the cartesian co-ordinates that Kain illustrates in this lecture.
Influence: Communication Skills for Management and Leadership
Cartesian Co-Ordinates Demonstration7:27
Here is a straightforward yet highly efficient set of questions that are used to explore outcomes and consequences and the overall ecology of some decision. When you or someone else is faced with making a decision, check out the effects, consequences and outcomes while exploring the overall ecology.

Here are the four questions. Ask them in the order presented. After asking each one, ask “and what else?”

What will happen if you do ‘X.’
What won't happen if you do ‘X.’
What will happen if you don’t do ‘X.’
What won't happen if you don’t do ‘X.’
Influence: Communication Skills for Management and Leadership
The 'Problem to Solution' Drift17:53
Simple enough for a high school student to understand but sophisticated enough for CEOs to apply to their most challenging problems, the 'Problem to Solution' Drift has helped millions of people around the world to find successful solutions to even the toughest of problems.
Influence: Communication Skills for Management and Leadership
The 'Problem to Solution' Drift (Demonstration)18:00
Simple enough for a high school student to understand but sophisticated enough for CEOs to apply to their most challenging problems, the 'Problem to Solution' Drift has helped millions of people around the world to find successful solutions to even the toughest of problems. In this video, Kain demonstrates how to use this technique on a willing test subject .... Karen!

Influence: Communication Skills for Management and Leadership
The Critical Communications Component10:30
Have you ever looked back on an unhappy relationship or a workplace problem and blamed "poor communication". There is no tried and true recipe to follow which results in perfect communication, however, there are certain ideas that we should embrace if we are to be effective at conveying our point and gaining mutual understanding. How well we communicate can contribute to our success or failure in any workplace.
Influence: Communication Skills for Management and Leadership
Introducing Modal Operators (part 1)10:09
The words we use are an excellent indicator of what is going on inside. Conscious communication takes place when we decide what we want to achieve with our conversation, and then we use words that we hope will achieve the desired result for us. One way of identifying your own and other peoples rules are to listen to the language that is used. Modal Operator is a term that is used to determine specific words that enable us to identify our rules in life. As leaders, if we can change a person rules, we can improve a persons direction and outcomes. (Part 1)

Influence: Communication Skills for Management and Leadership
Introducing Modal Operators (Part 2)11:28
The words we use are an excellent indicator of what is going on inside. Conscious communication takes place when we decide what we want to achieve with our conversation, and then we use words that we hope will achieve the desired result for us. One way of identifying your own and other peoples rules are to listen to the language that is used. Modal Operator is a term that is used to determine specific words that enable us to identify our rules in life. As leaders, if we can change a person rules, we can improve a persons direction and outcomes. (Part 2)

Influence: Communication Skills for Management and Leadership
The Purpose of Positive Language15:55
Using positive language is one of the simplest things we can do to change our (or other peoples) thoughts and feelings. Simply change the words we use. Think of this as more than just a nice idea however, think of it as a whole new way of life. You have the ability to achieve a permanent positive change in your life and the lives of all those whom you lead.
Influence: Communication Skills for Management and Leadership
Recommended Reading List7:49
In this lecture Kain and Jason will share a few books that have encouraged and inspired them both over the years so that you can benefit from the same sources of wisdom that they have.
Influence: Communication Skills for Management and Leadership
Summary and Closing Thoughts5:27
This final video (sadly) brings us to the end of the course, and we hope that you have enjoyed the journey as much as us. Thank you very much for staying on the path and making it thus far, we hope you feel confident within yourself to put something you've learned into practice right away and we'll look forward to hopefully seeing you again in one of our other future courses.
Best regards, Kain Ramsay and Jason Cask
Influence: Communication Skills for Management and Leadership

Requirements

This training can be studied anywhere with a stable internet connection.
Students are prompted to take notes (for self-reflection reasons only).
This course does not require any prior experience or qualifications.
We include additional learning materials to assist you in your learning.
You can access your training course on a tablet, smartphone, or desktop.
An MP3 version is also accessible for those who like to learn 'on the go'.

Description

In the 21st century, leadership involves highly effective communication. A leader knows that if their message is not resonant with their target audience, speaking to emotions, aspirations, and needs, then it may not be understood or championed.

Communicating effectively is a key component of professional success. The better you understand your own personal communication style and how it impacts others, the more likely you are to articulate your organization's strategic vision, inspire high performance and cultivate constructive working relationships based on thoughtful interaction and listening.

Today's business landscape is rapidly changing as a result of technological disruption resulting in endless volatility and uncertainty. Therefore, communication skills are even more important than ever. Through meaningful collaboration, interaction and engagement, leaders can help their teams navigate the complexities of change.

One thing that all influential leaders, true change makers, and people who leave their mark on the world have in common is the ability to inspire and motivate others. People of influence are what keep an organization together. As a result, it's essential that all businesses have leaders who can set goals, inspire their teams, and guide an organization's progress.

Leadership Communication Skills for Influence and Impact helps leaders improve their performance, impact, and effectiveness as communicators. Throughout the course, you will learn how to build your communication capacity at all levels - interpersonal, organisational, or external - and become a communicator who can connect and resonate with all audiences.

The following are some of the topics you will learn during this course:

Learn how to tap into the inner depths of your communication potential.
How to adapt your communication style to increase your leadership influence.
Expand your communication capacity to motivate, inspire and empower people.
Create dynamic ways to enhance your communication skills into the future.
Interact with other people with unconditional acceptance and without prejudice.
Communicate with a sense of assertiveness, transparency and self-assurance.
How to manage challenging people, give honest feedback and handle criticism.
Easily and accurately convey your thoughts, feelings, and information to others.
And much, much more.

The purpose of this on-demand training course is for you to learn about and refine your leadership communication style, gain an understanding of the relationship between influential leadership, conversational styles, and performance results, while at the same time discovering more about yourself and how your behavior influences others.

Additionally, you will learn how to utilize emotional intelligence through interpersonal communication as well as how to encourage strategic thinking through asking questions, developing ideas, and defining clear objectives. Additionally, you will also gain the essential skills for human relations that are required to thrive in any professional setting.

This course ignites long-term behavior change, while also helping you develop the communication skills necessary to strengthen interpersonal relationships, develop a commanding attitude, and instill confidence in others whom you have influence over. You'll learn how to establish trust and respect to form closer, more rewarding relationships.

In this program, you will better understand what it takes to communicate effectively, solve problems, and lead with focus and intensity. Your interpersonal relationships will be strengthened and you will learn how to manage stress and adapt to changing working conditions. You'll develop a new enthusiastic, assertive and 'take-charge' attitude.

"It's a great course. If you want to get the best out of this course, then please take notes and do the activities. The lessons here helped me solve a problem I'm having right now. Thank you, Kain and Jason!" - Michemm A. De Leon

This Leadership Communication Skills for Influence and Impact training is part of a larger curriculum of self-improvement and professional development training courses, designed by Kain Ramsay Ltd. The course is accompanied by a 30-day money back guarantee, so if you're not happy with it, you can get your money back - no questions asked.

Who this course is for:

Ideal for professionals eager to enhance leadership communication and drive impactful team interactions effectively.
Perfect for managers aiming to improve team dynamics and foster a collaborative, harmonious work environment.
Designed for aspiring leaders seeking to refine communication skills for career growth and leadership success.
Best suited for individuals aiming to boost persuasive speaking and influence others in professional settings.
Tailored for those eager to master conflict resolution and build strong, trust-based workplace relationships.
Valuable for anyone looking to excel in public speaking and effectively engage diverse audiences with confidence.

Leadership Communication Skills for Influence and Impact

What you'll learn

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Course content

Introducing Leadership Communication Skills for Influence and Impact12 lectures • 1hr 17min

Communication Standards, Conversational Change and Understanding People15 lectures • 2hr 41min

Core Communication Skills and Language Patterns for Influence and Persuasion.14 lectures • 2hr 22min

Requirements

Description

Who this course is for: