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Personal Development Influence Communication Skills

Communication Skills: Become A Superstar Communicator

Transform the quality of your relationships by maximising the impact of your verbal and non-verbal communication skills.
Rating: 4.1 out of 54.1 (911 ratings)
7,026 students
Created by Kain Ramsay
Last updated 2/2017
English
English [Auto], Indonesian [Auto], 
30-Day Money-Back Guarantee

What you'll learn

  • Understand why good communication skills are important and beneficial.
  • Communicate your message in a way that is clear, concise and embraced by others.
  • Understand how to connect and interact with others in an interesting and engaging way.
  • Get the most positive outcomes from interviews, discussions & important communications.
  • Know how to deal with difficult conversations, give constructive criticism and handle complaints.
  • Transfer your ideas, information and emotions into the minds of others, with minimum error.
  • Use your new communication skills to build strong & meaningful relationships.
  • Understand the importance of body language and other paralinguistic aspects.
  • Achieve win-win situations when faced with arguments and challenges.
  • Ask concise questions that provoke honest and truthful responses.
  • Understand how to be assertive.

Requirements

  • The course gives an overview of some of the main communication styles found in the workplace and provides details on how you can improve your skills to get the best result each time. The course also uses some real-life examples of successful communicators to show how these new-found skills can be used to their greatest in the real world.
  • There are a range of downloadable worksheets and exercises throughout the course which will require access to a printer.
  • Upon completion of this communication skills training you'll go away with real skills that you can use immediately in your everyday life.

Description

Being able to communicate effectively is a critical life skill that influences our degree of professional success, the stability of our family life, the quality of our social relationships & our own personal happiness.

Good communication skills are critical for virtually everything we do in life. Whether we're interacting with our friends, engaging with a social group or even delivering a professional presentation. Competent communicators will often enjoy the benefit of having more rewarding relationships with others.

The best communicators inspire and motivate people, help them to take effective action, and remove obstacles to their understanding. Communication skills are a core interpersonal skill, and by discovering how to improve ourselves in this area, we can expect the widest range of long and short-term benefits.

By the end of this course, learners will:

  • Understand why good communication skills are important and beneficial.
  • Understand the importance of body language and other paralinguistic aspects.
  • Know how to develop new habits that deepen connection and relationships.
  • Understand the common communicating blocks that damage relationships.
  • Communicate with greater confidence in a personal or professional context.
  • Know how to make explicit, interesting & engaging conversation with others.
  • Use metaphors/stories to connect with people in a more effective way.
  • Understand how to ask captivating questions that earn you better responses.
  • Give constructive feedback that wins you the respect of others.
  • Know how to deal with difficult or challenging conversations.
  • And much, much more...


This Communication Skills course is suitable for employers, managers, supervisors or anyone in a leadership role who wishes to improve their communication skills. The course is best suited to those who want to communicate effectively on a regular basis, as the skills and lessons can be actioned with confidence immediately.

The course gives an overview of many of the main communication styles and provides details on how you can improve your skills to get the best results in all of your future interactions. The course will provide you with a broad range of core communication principles; so that you can start communicating with greater confidence in every area of your life.

You'll learn practical strategies for more effective listening, how to ask more engaging questions and how to interpret the non-verbal signals of other people. Upon completion, you'll have everything you need to begin communicating with far more clarity, confidence, and persuasiveness.

'Communication Skills | Become A Superstar Communicator' comes with a Full Money Back guarantee, so join today, and discover how you can start experiencing far deeper connection through your communications.

Who this course is for:

  • ENTREPRENEURS: Those who need to deploy effective communication skills in a business or professional context.
  • CEO'S AND MANAGERS: Those who operate in a role which demands strong communication skills to communicate clear messages.
  • HELPING SPECIALISTS: This course can be used as a practical tool for helping professionals, such as therapists, counsellors, psychologists, teachers, and social group leaders.
  • SALES PEOPLE: A Practical resource to help sales people build trust based relationships with their customers and clients.
  • HUSBANDS & WIVES: If you've been married for longer that 1 day, you'll know that there's plenty of room for improvement in our relationships!
  • STUDENTS: Including graduates and young professionals who want to develop strong communication skills before making their mark in the world.
  • ANYONE: Who's honestly able to recognise the truth that they haven't yet mastered the art of communicating.

Course content

7 sections • 61 lectures • 5h 41m total length

  • Preview04:00
  • The Basics: The 3 Commandments of Super Communications
    06:13
  • Defining Superficiality
    02:12
  • Self Awareness: Getting In The 'Know'
    07:40
  • Preview05:49
  • Preview04:58

  • Preview05:30
  • Communication Skills Self-Assessment
    2 pages
  • Body Language & Self Image
    06:01
  • Breaking Down Our Communications
    01:54
  • Preview05:57
  • Learning From The Past
    3 pages
  • Understanding The Halo Effect
    10:04
  • Trust: The Prerequisite for 'Open' Communications
    10:46
  • The Difference Between Monologue & Dialogue
    03:38
  • The Levels & Stages of Relationship
    11:51
  • The Levels & Stages of Trust
    04:18
  • Foundations For Authentic Communication
    05:17
  • Foundations for Authentic Trust
    01:46
  • Understanding Human Needs
    07:26
  • Understanding People Types
    08:28

  • Introducing Core Communication Skills
    02:01
  • The Importance of Appropriate Emphasis
    03:51
  • Exercise 1: Practicing Emphasis (With Workbook)
    02:50
  • Effective Use of Emotion
    04:27
  • Empathy in Action
    06:41
  • Advice-giving Advice: Just Don't Do It!
    05:27
  • Appropriate Challenging
    09:16
  • The Power of Appropriate Silence
    05:48
  • Reflection & Paraphrasing
    03:35
  • The Power of Authenticity
    05:44
  • Summarising What You Hear
    02:03
  • Offering Unconditional Positive Regard
    08:22
  • Active Listening & Self Disclosure
    06:24
  • Exercise 2: End of Section Exercise
    02:51

  • Asking Better Questions
    01:14
  • Open & Closed Questions
    04:55
  • Preview4 pages
  • Closed Interrogation Techniques
    05:17
  • Probing Questions
    07:10
  • Chunking Up & Chunking Down
    06:04
  • Relationship Building 'Softeners'
    06:23
  • The Dilemma Diffuser
    03:53
  • Workbook 4: Responding to Questions Appropriately
    4 pages

  • Listening Skills Quiz
    7 questions
  • The Listening Skills Workbook
    7 pages
  • Agreement & Disagreement Frames
    08:12
  • A Foolproof Approach To Answering Tough Questions
    02:34
  • Imploding Ambiguities
    07:40
  • Understanding Intonation Patterns
    02:54
  • Exercise 3: End of Section Exercise
    02:04

  • Introduction To Storytelling
    01:39
  • Storytelling For Perception Shifting
    03:07
  • Self Disclosure: Leading by Example
    10:35
  • The 'Truth, Trust, Time' Principle
    04:52
  • Elements of the Storytelling Triangle
    03:11
  • Ancient Philosophical Storytelling
    13:05
  • The 'Open Loop' Storytelling Sequence
    15:17
  • The 'Closed Loop' Storytelling Sequence
    02:57
  • Inception Storytelling Secrets
    16:01

  • Recommended Reading List
    06:06
  • Closing Thoughts & Summary
    02:42

Instructor

Kain Ramsay
Psychology Instructor & #1 International Bestselling Author
Kain Ramsay
  • 4.5 Instructor Rating
  • 125,617 Reviews
  • 515,929 Students
  • 33 Courses

Kain Ramsay is an internationally bestselling author, a highly sought-after instructor, a social influencer, and a successful entrepreneur of multiple companies.

As an established teacher of personal and professional growth principles, and a champion of mental well-being, Kain Ramsay is respected among the world's foremost thought leaders in the field of modern applied psychology.

With nearly two decades of experience as a communicator, mentor and teacher, and armed with a wealth of knowledge, Kain has partnered with other enthusiastic social innovators and disrupted the old world view of education by pioneering a newer, forward-thinking approach to learning.

His goal is to close the gap between conventional formal psychology education and the practical application of psychological principles.

Through his passionate, entrepreneurial mindset and his gift for building community, Kain's innovative educational philosophy has been adopted by social influencers throughout the world who continue to use Kain's practical strategies and valuable insights to transform their lives and the lives of other people in the communities they serve.

In 2014, Kain was invited to become an instructor at Udemy. Now, with over 500,000 learners following his training materials worldwide, Kain's unique approach to teaching has propelled him to become one of the most sought-after instructors in Udemy's personal development, social science, and mental health categories.

In 2018, Kain co-founded and launched Achology, a revolutionary new approach to online learning. Enthused by driving improved transparency, Kain, and a team of technical experts, founded an intuitive E-Learning system to cultivate learning and expert competency among a global community of certified mentors, innovators, influencers, coaches, and thought-leaders.

The Academy of modern applied psychology serves as a revolutionary e-learning platform that furthers personal growth and professional development in a collaborative learning environment without the obligation for members to travel or pay extravagant study fees. Within the Achology framework, The Academy of Modern Applied Psychology is the first learning academy of its kind. This Academy is backed by some of the most influential figures in the field of applied psychology, including Gerard Egan, Ph.D., author of The Skilled Helper.

By bringing these transformational psychological principles within reach of anyone wanting to learn them, Kain has changed today's educational landscape and levelled the playing field, enabling individuals and impact-makers access to the working strategies and insights required to enhance their intrinsic value and create a more far-reaching impact in today's modern world.

Drawing from real-life experience, Kain's approach to teaching carries a personal philosophy which has inspired over half a million people across the globe to invest in their unlimited opportunity for personal growth and start positively impacting the world around them.

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