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Communication Skills Basics
Rating: 4.6 out of 5(12 ratings)
230 students

Communication Skills Basics

Elevate your interactions, enhance your confidence, and master the art of skillful communication across all domains!
Created byExcel Mojo
Last updated 5/2026
English

What you'll learn

  • Importance of effective communication in Finance and Business
  • Understanding and communicating with target audience
  • Strategies for improving active listening skills
  • Creating a positive and professional impression through non-verbal communication
  • Applying written communication skills in drafting documents
  • How to effectively use communication skills during presentations
  • Seeking feedback and resolving conflicts through effective communication

Course content

2 sections • 12 lectures • 58m total length

  • Introduction to Communication in Finance and Business12:37

    In the Lecture 1, you will learn:

    • Definition of communication in the context of finance and business.

    • Importance of effective communication in professional settings.

    • Communication challenges in the finance and business sectors- 1 or 2 scenarios with debrief and resolution.

  • MCQ Introduction to Communication in Finance and Business
  • Understanding Your Audience (Stakeholders of a Business)7:08

    In the Lecture 2, you will learn:

    • Identifying stakeholders.

    • Tailoring communication to different audiences (clients, colleagues, superiors).

    • Adapting communication styles based on the context and purpose.

  • MCQ Understanding Your Audience (Stakeholders of a Business)
  • Active Listening Skills10:04

    In the Lecture 3, you will learn:

    • Significance of active listening.

    • Strategies for improving active listening skills.

    • Practical exercises to enhance listening abilities in finance and business scenarios.

  • MCQ Active Listening Skills
  • Non-Verbal Communication5:05

    In the Lecture 4, you will learn:

    • Understanding the impact of non-verbal cues.

    • Body language and facial expressions.

    • Creating a positive and professional impression through non-verbal communication.

  • MCQ Non-Verbal Communication
  • Written Communication in Finance and Business7:40

    In the Lecture 5, you will learn:

    • Crafting effective emails, reports, and other written documents.

    • Using appropriate tone and language.

    • Addressing common errors in written communication.

  • MCQ Written Communication in Finance and Business
  • Presentation of Financial Data2:49

    In the Lecture 6, you will learn:

    • Principles of Effective presentation.

    • Avoiding jargon and complex language.

    • A presentation walkthrough of a company.

  • MCQ Presentation of Financial Data
  • Conflict Resolution and Feedback4:04

    In the Lecture 7, you will learn:

    • Resolving conflicts through effective communication.

    • Importance of feedback in communication.

    • Seeking and providing constructive feedback.

    • Continuous improvement in communication skills.

  • MCQ Conflict Resolution and Feedback
  • Communication Skills - Conclusion1:52

    Finally, we will wrap up this course on Communication Skills Basics in Finance and Business. Stay tuned for the Key Takeaways, FAQs and Glossary lessons.

  • Share Your Learning Experience0:53
  • Communication Skills - Key Takeaways2:06

    This lesson covers the major points covered in this point. It will help you to recapitulate your learnings.

  • Communication Skills - FAQs1:25

    This lessons will answer some of the most commonly asked questions related to communication skills in the Finance and Business domain.

  • Communication Skills - Glossary3:05

    Refresh your knowledge with brief explanation of important terms related to communication skills.

Requirements

  • No major prerequisites
  • Enthusiasm to learn effective communication skills and apply them in professional domain
  • A stable internet connection
  • A device to access the course videos

Description

In this tutorial, we will take you on an ecstatic journey on the basic and complex concepts of communication skills. We will learn from the scratch on how to develop communication skills and why it is important to hold them. Also, you'll learn how to identify your audience and convey the needed information. Besides, we will also cover how to effectively write business proposals, present financial reports, and enhance your listening skills for the right time. And much, much, more.

This ecstatic journey will start with the exploration of the term “Communication” itself. Later, you will learn the popular challenges professionals face due to poor communication. As and when we further explore the topic, you will see how to effectively communicate with your peers and clients. Plus, you will learn different methods to have effective conversations with each of them. In the later stages, we will also cover some real time examples of popular companies that failed with miscommunication.

Furthermore, you will also learn about the importance of active listening skills along with tips on how to improve your written communication in different mediums and modes. In addition, we will also explore the non-verbal cues and different psychological facts attached with your body language.

Here, you will also learn how to present financial data in front of your seniors and stakeholders with some tips and tricks, of course!! Lastly, this course will focus on how to resolve conflicts in your workspace with some golden principles. Moreover, you will also learn how to have constructive feedback and peaceful conversations.

Together, let's embark on this journey to master communication skills! We truly believe that this course will surely elevate your professional life with the right persona.


Who this course is for:

  • Students and graduates
  • Working professionals
  • Anyone seeking to learn effective communication skills

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