Communication skills and strategies for effective sales
What you'll learn
- Communication basics and its types
- How to connect with prospect clients and create loyalty
- Body Language most important cues
- Dealing with complaints - how to turn the negative experience into positive one
- Communication Best Practices for effective sales
- Most effective Sales Closing Techniques
- Communication Icebreakers
Requirements
- No special requirements
Description
My course on Communication Skills - designed with sales in mind, helps entrepreneurs and salesmen learn how to connect with their prospects and clients in deep, meaningful and efficient manner, so you can achieve even 40 % higher sales revenue with loyal and engaged customers!
During my 12 years of leading sales & marketing teams mainly in hotels all around the world, I had a great opportunity to become a communication expert.
During this short, but condensed course, you will be able to learn and discover:
- everything about the basics of Communication, its types and most important roles in sales setting
- the utter importance of nonverbal communication, its channels and statistics - to show you what percentage of it is used during our daily communication - both in business and casual settings
- the art of Body Language. You will be able to recognize the most important cues that your conversational counterpart sends both willingly an unwillingly. This will give you a great advantage and will open up the whole new communication channel for you
- the most effective system to deal with complaints and turn negative experiences into positive ones
- communication best practices for business
- communication icebreakers, very helpful to make any networking event successful
- best sales closing techniques - be able to close up to 90 % of your sales
Who this course is for:
- Entrepreneurs and employees who want to become great communicators to be able to connect with their clients or prospects, grow their business and increase the sales revenue
Instructor
- 3.7 Instructor Rating
- 51 Reviews
- 9,681 Students
- 1 Course
Born and raised in Poland.
I have spent 12 years of my professional career working in best resorts and companies all around the world - polishing my management, sales, training and communication skills. I have become a specialist in these fields (proven track of being a succcessful manager and trainer - ask me more!).
Now I am ready to bring my experience and skills to Udemy - for your enjoyment, profit and development!