Communication skills and strategies for effective sales
What you'll learn
- Communication basics and its types
- How to connect with prospect clients and create loyalty
- Body Language most important cues
- Dealing with complaints - how to turn the negative experience into positive one
- Communication Best Practices for effective sales
- Most effective Sales Closing Techniques
- Communication Icebreakers
- No special requirements
My course on Communication Skills - designed with sales in mind, helps entrepreneurs and salesmen learn how to connect with their prospects and clients in deep, meaningful and efficient manner, so you can achieve even 40 % higher sales revenue with loyal and engaged customers!
During my 12 years of leading sales & marketing teams mainly in hotels all around the world, I had a great opportunity to become a communication expert.
During this short, but condensed course, you will be able to learn and discover:
- everything about the basics of Communication, its types and most important roles in sales setting
- the utter importance of nonverbal communication, its channels and statistics - to show you what percentage of it is used during our daily communication - both in business and casual settings
- the art of Body Language. You will be able to recognize the most important cues that your conversational counterpart sends both willingly an unwillingly. This will give you a great advantage and will open up the whole new communication channel for you
- the most effective system to deal with complaints and turn negative experiences into positive ones
- communication best practices for business
- communication icebreakers, very helpful to make any networking event successful
- best sales closing techniques - be able to close up to 90 % of your sales
Who this course is for:
- Entrepreneurs and employees who want to become great communicators to be able to connect with their clients or prospects, grow their business and increase the sales revenue
Born and raised in Poland.
I have spent 12 years of my professional career working in best resorts and companies all around the world - polishing my management, sales, training and communication skills. I have become a specialist in these fields (proven track of being a succcessful manager and trainer - ask me more!).
Now I am ready to bring my experience and skills to Udemy - for your enjoyment, profit and development!