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Communication Skills 101: Mastering Communication Strategies
Rating: 4.3 out of 5(33 ratings)
88 students

Communication Skills 101: Mastering Communication Strategies

Essential Tools for Building Stronger Connections
Created bySue Tsang
Last updated 1/2023
English

What you'll learn

  • Definition of Communication Skill and its Importance
  • Verbal Communication and Nonverbal Communication
  • Written Communication and Presentation
  • Writing for Online Platforms
  • Interpersonal Communication and Building Relationships
  • Managing Conflict and Difficult Conversations
  • Virtual Meetings and Remote Work
  • Communication Styles and Strategies
  • Communication Skills in the Digital Age and Online Communication
  • Case Studies and Practice
  • Tips for continuing to improve your communication skills

Course content

9 sections43 lectures1h 3m total length
  • Welcome Message and Instructor Introduction1:27

    Sue, an occupational psychologist with over seven years as a corporate consultant and trainer, introduces essential communication and interpersonal skills to build stronger connections and enhance teamwork in modern organizations.

  • Course Overview2:33

Requirements

  • This course is instructed in English with English slides provided. You should be able to sufficiently understand spoken English together with the scripts if you decide to take this course.
  • A passion to learn and improve your communication skills!
  • You should have electrical devices that are able to open pdf and MS Word documents

Description

Unlock the Power of Communication: Enhance Your Skills and Build Stronger Relationships.

This course is designed to empower you with the tools and techniques you need to communicate effectively in any situation.

Whether you're a professional looking to advance your career or an individual seeking to improve your personal relationships, this course will provide you with the skills and confidence you need to connect with others and achieve your full potential.

Throughout the course, you'll learn essential communication techniques to help you effectively convey your ideas, build stronger relationships, and achieve your goals. You'll discover how to master the art of active listening, deliver powerful presentations, and navigate difficult conversations with ease.

As an Occupational Psychologist and a Corporate Trainer, I will guide you through hands-on exercises and real-world case studies, providing you with practical, actionable advice you can immediately apply to your own communication challenges. You'll learn how to:


  • Communicate clearly and persuasively

  • Build trust and credibility

  • Handle difficult conversations and situations

  • Give and receive feedback

  • Improve your public speaking skills

In addition to the expert instruction, you'll also have the opportunity to participate in interactive group discussions and exercises, providing you with the opportunity to practice your new skills with your peers and receive feedback.

This course is designed to be dynamic, interactive, and engaging. It will give you the skills and confidence to communicate effectively in any situation and build the relationships that are critical to your personal and professional success. Whether you're looking to improve your communication skills at work, in your personal relationships, or in your community, this course is the perfect starting point.

Who this course is for:

  • Beginner communicators
  • Experienced communicators looking to improve
  • Anyone seeking to connect, communicate, and achieve their goals