Better HR outcomes when communicating with C-Level Mgt.
What you'll learn
- Identify communication concepts that improve success on the job with C-Level Managers.
- Explore communication strategies that increase the value of Human Resources (HR) functions with executives.
- Discover how being direct and showing business impact of HR is valuable to C-Level Managers.
- Explore how to be better prepared to help executives make quick, confident decisions based on available information and data with an emphasis on Human Resources.
- Explore how to improve communication so that C-Level Managers needs are met, in their language, and in clear, concise, and actionable ways.
- Explore how to improve support and involvement for reaching strategic goals and executing operational plans.
Requirements
- No Advanced Preparation or Prerequisites are needed for this course.
Description
In this course we discuss steps to better Human Resources (HR) outcomes when communicating with C-Level Management. We discuss communication concepts and think in terms of what C-Level Management needs to know to make confident and timely decisions. We also look at how C-Level Managers like to be communicated with and what they find of value.
After completing this course, you will better understand how to communicate with C-Level Managers within your organization - it’s your job to address the issues you’re bringing up and explain why particular subjects are valuable and and why it’s important they work with you. This is essential for better business outcomes. C-Level Management focuses on protecting the business. Your job is to communicate HR’s impact on the business.
Later we discuss communication transactions that are likely to occur between HR and C-Level Management and how we can apply communication concepts to these types of interactions. An organization’s HR staff requires support and involvement from its top management in order to be effective. HR has the responsibility of gaining C-level commitment, securing their involvement, and maintaining open communications. C-level executives need to understand HR’s functions, goals, and why they are important to the businesses’ bottom line.
This course will serve as review for HR professionals who want to sharpen their understanding of communication with the C-Suite and how they can increase support and involvement for HR to meet the strategic goals and operational plans of the organization.
Who this course is for:
- Anyone interested in Human Resources, Finance, Management, Communication and Marketing or related fields.
Instructors
Illumeo, incorporated in 2009, is revolutionizing the hide-bound world of corporate learning. Illumeo works with corporate professionals and organizations of all sizes to build the skills and capabilities that help everyone be an expert at their job.
Based in Silicon Valley, CA, Illumeo serves thousands of corporations and corporate professionals across Finance, Accounting, Human Resources, Sales and Marketing. The platform offers assessments, industry-benchmarked competency analyses, hundreds of expert-developed courses, collaborative tools, and the ability for companies to self-publish internal courses that promote institutional knowledge retention and dissemination.
Illumeo is the place for expertise management and we are dedicated to the proposition that everyone can be an expert at their job.
Eve Bretzke, Business Manager for Advanced Landscape Systems, oversees and implements business management for family-owned construction and service business specializing in ponds, water features, and specialty gardens.
Prior to working for the family business, Bretzke worked for Harmonic, Inc., a worldwide leader in video delivery infrastructure for emerging television and video services. The company`s production-ready innovation enables content and service providers to efficiently create, prepare, and deliver differentiated services for television and new media video platforms.
Bretzke spent more than 10 years with the company from its start up phase. She held key roles in worldwide sales, product marketing, business development, field operations, and technical training and operations, and corporate communications. The company grew its annual sales revenue from 2 million (‘94) to 250 million (‘03) in over 40 countries worldwide. Harmonic went public in May 1995.
Effective communicator at all levels and fluent in cross-cultural business relationships and environments. Skilled user of technology, Experience with Business Strategies, Sales (domestic and international), Marketing, Communications, Finance, Contracts, Accounting, HR , Product Support, Product Documentation, Quality Systems, Research, Technical Writing and Training Materials, Information Technologies. Proven success in meeting deadlines with accuracy in fast paced environments.
Eve holds a Bachelors of Arts (BA), Communications Studies from University of California, Santa Barbara and a Masters Business Administration (MBA), International Business, from Golden Gate University, San Francisco.
Born and raised in the Santa Clara Valley. Married, two children. Enjoys skiing, biking, reading, and technology. Lifelong learner.