Communicating Important Messages

The Mysterious Memo

Created byJeremy Roberts

Last updated 9/2024

English

What you'll learn

Identify the critical success factors of crafting an important message.
Create an actionable goal for your message.
Evaluate your audience's receptiveness to your message.
Revise and refine your message.

Course content

1 section • 15 lectures • 29m total length

Trailer0:51
The Mysterious Memo3:02
Introduction0:50
Get an overview of the course, and download the interactive guide.
What makes a message important?1:52
Learn what makes a message important in your organization.
Step by Step3:01
Get the high level view of the steps involved.
Your Goal3:37
Learn how to define your goal.
Do It: Write Your Goal0:41
Apply the lesson with the interactive guide by completing the prompt 'after i deliver my message, i hope my audience will, blank,' and revise your goal until it is specific.
Your Audience4:40
Learn how to assess your audience.
Do It: Assess Your Audience0:53
Your Message2:41
Learn how to create a draft of your message.
Do It: Draft Your Message0:39
Draft your message with clarity and relevance by directly addressing the goal and audience, and by empathically addressing their feelings or concerns.
Do It: Use GenAI to Draft Your Message1:36
Your Revision2:34
Learn how to revise your message.
Do It: Revise Your Message0:36
Revise your message by reevaluating your goal and audience assessment, identify gaps in clarity and relevance, and apply the Step 4 checklist to refine your draft.
Wrap Up2:05
Define your goal, assess your audience, draft a clear message with simple language, be specific and brief, match tone, include a call to action, guided by logos, pathos, ethos.

Requirements

No experience required.

Description

Join Lucas James and his sidekick Bruce in the first of our series of courses on Influencing Skills.

About the course

This course offers simple, practical tips to help you communicate more effectively at work. Complete with a re-usable interactive guide, you'll be better equipped to deliver important messages and make a positive impact in your organization.

Practical approach

The course focuses on four key areas: the goal, the audience, the message, and the revision. We provide practical tools you can start using right away.

Interactive guide

Our re-usable interactive guide walks you through each step, allowing you to apply a real-world use case from start to finish.

Focused on results

Whether you're sharing news about business operations, strategic changes, or employee roles, this course will teach you how to create messages that get results.

This course examines four elements of communicating important messages: the goal, the audience, the message, and the revision. You’ve probably seen these topics discussed before and may be wondering what’s new or different about this. The goal of every module in this series is to give you actionable tools that you can put into practice TODAY. We won’t waste your time with a lot of exposition. There are plenty of places you can go to get that. We’ll try to present these concepts to you in the context of real-world experience, with real-world action items you can take to start improving your skills in these areas.

Who this course is for:

Anyone who now or in the future will be responsible for communicating important messages in their organization.