Communication Skills - A Primer for New Leaders
4.0 (10 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
554 students enrolled

Communication Skills - A Primer for New Leaders

How to Make the Incoherent....Coherent.
4.0 (10 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
554 students enrolled
Created by John R. Bieber
Last updated 8/2016
English
English [Auto-generated]
Current price: $13.99 Original price: $19.99 Discount: 30% off
5 hours left at this price!
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This course includes
  • 33 mins on-demand video
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Build communication models designed to explain ideas.
  • Choose strong words for effective communication.
  • Develop enhanced feedback and listening skills.
Requirements
  • No material is pre required. Just a thirst for knowledge and a desire to be a great communicator.
Description

Companies are always looking for leaders that are well skilled in effective communication.

A leader is not just someone who does their job well. A leader is someone who also empowers others to do their job well. This can’t happen without superior communication skills.

Experts tell us: the biggest challenge businesses face is excellent communication. This includes communication between management and employees and employees and clients. If we master this, we are going to be a commodity in great demand.

That’s why I designed this course. My target audience will find this course using the tag words communication, leadership, feedback, listening skills.

The reason for anyone to take this course is that it includes the discussion of communication models: what they are, and how to construct them. This is a topic I developed, and that I truly have never seen anywhere else. The course is well constructed and easily absorbed.

We will examine what models are and their impact in improving understanding, the keys to creating effective models, techniques for better communication, and finally, feedback and listening skills.

We will accomplish this in fifty minutes through lecture, training aids, and Keynote slides. There will be two quizzes during the presentation to ensure that I am communicating this information effectively for your retention. At the end of this presentation, you’ll be a premier communicator, able to build models and extend understanding. So sign up and enhance your skillset.

Who this course is for:
  • This course is designed for those individuals that have been newly assigned to a leadership position and those that aspire to be leaders. It is not for high level leaders because it is expected that they should already know these skills.
Course content
Expand all 6 lectures 33:13
+ Welcome
2 lectures 03:35

I introduce myself in this lecture and explain how this information can be useful.  I also provide a student outline to follow.

Preview 01:19

This is a brief description of the sections which follow, allowing the participant to understand the scope of the presentation.

Preview 02:16
+ Body
4 lectures 29:38

Sometimes we encounter work situations such as mergers, downsizing, or operational changes which require a full understanding by employees.  In this lecture we'll learn how using verbal models can be beneficial to understanding.  Participants will learn the do's and don'ts of constructing valid models.

Preview 08:16

Many times the method we choose to communicate an idea is just as important as the content.  At the end of this lecture, participants will be able to discuss the benefits and drawbacks of various communication techniques as well as choosing the strength of certain words.

Communication Techniques
04:26

A multiple choice quiz testing understanding of the previous Lectures Three and Four.

Models and Techniques
4 questions

We all know cultural differences exist.  We see them in different foods, language and how people dress. But what about those we can't see?  At the end of this lecture, participants will be able to identify and understand how cultural differences can affect communication.

Cultural Differences and Their Impact on Communication
11:34

Everyone appreciates receiving feedback on their work performance.  At the end of this lecture, the participant will be able to discuss the basics of when feedback should occur and what it should entail, as well as demonstrate important listening skills.

Feedback and Listening Skills
05:22
Feedback and Listening Skills
3 questions