CommonSensical Requirements Gathering
What you'll learn
- The 5 Ws of Requirements Elicitation (Who, What, When, Where, & Why)
- How To Elicit Requirements Like a Detective (FBI Agent)
- How To Elicit Requirements Like a Mother of a Teenager
- How To Elicit Requirements Like a Two-Year Old
- Common Mistakes to Avoid
Requirements
- Basic understanding of business analysis.
- Interest in improving elicitation and requirements gathering skills is helpful.
Description
This course focuses on the 2nd BABoK Knowledge area: Elicitation and Collaboration. Specifically sections 4.1 to 4.3 Preparing, Conducting, and Confirmation Elicitation.
Requirements elicitation is not simply gathering requirements. Requirements are not just laying around waiting for you to pick them up and write them out. Many times the users or clients themselves are not sure of what they want. All too often the most obvious requirements are wrong or incomplete. Requirements elicitation is all about learning & understanding the need by seeking, uncovering, acquiring, and elaborating.
CommonSense tells us if we want to elicit the requirements like the best of them, we need to learn from the experts.
Who are the experts at asking questions and getting answers? The top three answers:
FBI Agents
Mothers of Teenagers
Curious 2 Year Olds
Like an FBI Agent: Understand basic human instincts and how to use them to your advantage; Which Techniques, Approaches, and Tools to use and when to use them; How to identify when someone is resistant to provide you with the information you need.
Like a Mother of a Teenage: Learn how to ask probing questions; When to use tough love; Let them know that you have their best interest at heart.
Like a 2-Year Old: Learn how to walk in the room with little or no assumptions; Don’t be afraid to ask the same question in different way; The power of why.
Who this course is for:
- Project Managers
- Business Analysts
- Scrum Masters
- Product Owners
Instructor
- 3.9 Instructor Rating
- 163 Reviews
- 3,159 Students
- 5 Courses
Deena has built a solid reputation for delivering award-winning work, through more than 20 years of diverse experience in the ever-changing digital marketing arena. Deena has managed and leads teams in scope definition, requirements management, architecture, design, development, deployment, and optimization. She is known for her ability to infuse innovative processes and techniques that facilitate strong collaboration between Technology, Business, and Creative teams. Deena is also a public speaker and trainer. For more than 10 years she has shared her passion for bringing CommonSense back to the conversation. She has been proud to present at Refresh Detroit, SE Michigan IIBA, Project Manager Summit/Business Analyst World Conference in Chicago in 2013 and November 2018, and more. She is also the author of the Commonsensical Series: A Guide for Project Managers, Business Analysts, and Product Owners. This is a series of eBooks, eCourses, and presentations that focus on bringing some needed CommonSense back into the complex world of interactive project delivery.