
Explore the mindset, preparation, and a practical call framework for successful cold calls, then master objections, closing, and post-call steps to accelerate your sales career.
Develop a winning cold calling mindset and master the sales funnel by defining objectives to move prospects from awareness to action, including booking a discovery meeting.
Learn to embrace no as fuel for persistence, balancing relentless follow-up with social awareness to protect relationships and advance conversations with prospects.
Believe in what you sell and persist through objections, especially when selling to grandparents. Stay focused on value and keep trying until you achieve success.
Apply permission marketing principles to build a relationship before selling, reach out 5 to 8 times across channels until the prospect is ready for a discovery meeting.
Master time management to maximize cold call output by reducing downtime, preparing leads, scheduling call blocks, eliminating distractions, grouping similar prospects, and leveraging dialer technology.
Identify company goals, prospect responsibilities, and gaps to tailor timely cold calls and justify outreach. Store insights in the CRM to fuel better questions and faster, more informed outreach.
Master energy management for cold calls by staying hydrated, caffeinated, and keeping 1-2 levels above the prospect's energy, using sprint-style call blocks and regular movement.
Introduce yourself clearly to establish credibility and rapport during cold calls. Present a concise reason for the call, plus your role and any existing clients to engage prospects.
Craft a compelling reason for your call by framing a clear problem, relevance why now, and the value you offer, backed by targeted research.
Master positive reciprocation on cold calls by using the waste rule to ask focused A or B questions, avoid giving away control, and tailor your value proposition.
Craft a value proposition that moves from pain to solution, detailing the target audience, benefits, uniqueness, quantifiable value, credibility, and a clear call to action.
Learn to qualify prospects with Bant - budget, authority, need, timeline - by uncovering why change and why now to ensure a valuable follow-up conversation.
Master objection handling in cold calling by understanding what constitutes an objection, learning the objection handling framework, and addressing initial resistance while maintaining rapport to move sales conversations forward.
Explore the edge objection handling framework to progress sales conversations amid tension. Empathize, drill down, get creative, and evaluate to tailor solutions and move toward a close.
Overcome initial resistance in cold calls by empathizing, drawdown, getting creative, and evaluating responses, then deliver a brief value proposition to secure the meeting.
Learn the assumptive close to move cold calls forward by confidently framing the follow-up meeting as a natural next step, restating value, and handling objections ethically.
Highlight the value of the follow-up meeting by diagnosing the prospect's challenge, sharing insights, and offering proven approaches others have used to move forwards.
Master throwing away the meeting by ensuring show-up through qualification, agenda, and intended outcomes; listen for hesitation and involve the right stakeholders to confirm commitment and maximize value.
Conclude a successful cold call by updating the CRM with notes and qualification details, sending the appointment and agenda, and conducting internal briefing, debriefing, and coaching to boost conversions.
This training course on Cold Calling is aimed at salespeople who want to become experts at outreach and booking meetings over the phone.
For many salespeople, including SDRs and BDRs, outreach, prospecting and generating new business often starts with a phone call. But what do you say when your prospect picks up the phone? How do you keep them on the phone rather than having them hang up on you in the first few seconds? And how do you convert interest into an appointment that advances the sales process?
Cold calling is a skill that requires an understanding of a number of disciplines. You need to be a master communicator. You need to understand the psychology of your prospect. You need to develop a mindset of resilience and persistence. Ultimately, you need to be able to generate interest in a topic within just a few seconds so your prospect stays on the phone and you get the opportunity to sell them on the idea of a follow-up call or meeting.
This course covers the psychology of cold calling, covers each of the stages in detail, and shares practical examples of how each technique can be applied to a range of different sales examples.
If you need to be more impactful on the phone, effective at booking meetings, and compelling with your outreach, this course has all the lessons you will need to become a master cold caller!
About the instructor:
The instructor, Dan Storey, has been teaching salespeople globally for over 15 years. This course combines his training experience with his practical know-how from being a salesperson himself, building an entire marketing business through the power of cold calling. With a Masters Degree in Behavioural Psychology and as a Trainer of Neuro-Linguistic Programming combined with an extensive sales background, Dan knows what it takes to be impactful on the phone, and has taught this training to salespeople globally in industries such as software, real estate, education and investment services.
Who is this course for?
SDRs/BDRs who need to use the phone to book appointments in a B2B sales role.
Salespeople who need to generate their own leads and opportunities through prospecting and outreach.
Business owners who want to be proactive in reaching out to new clients and prospects.
Anyone looking to get into a sales career... this is the one skill that will set you apart from everyone else!