How to Create Chatbots Without Coding - Complete Course

Understand key concepts to set up your own Conversational AI using the Cognigy.AI platform. No coding knowledge required
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Know how to perform basic tasks in Cognigy AI.
Develop any type of chatbot without having to write a single line of code
Deploy your Conversational AI on any channel. e.g. Webchat, WhatsApp, Alexa, Facebook Messenger and more.

Requirements

  • Basic comfort with web-based tools.
  • Chrome Browser installed.
  • Some Javascript knowledge useful but not required.

Description

***NEW Course Available for Cognigy.AI v4***

Visit Cognigy Academy for the latest training resources. Cognigy's training courses cover topics from conversational design to advanced flow development.

Cognigy AI is the artificial intelligence and dialog management engine that automates interactions between customers and the systems and data they need to access. The Cognigy platform automates conversations across chat and voice channels, providing a natural-language interface for customers and employees to access information and accomplish tasks without the immediate need for human agents.

What can you build with Cognigy?

  • Chatbots on your website can capture information about users and provide them with personalized information through a conversational interface.

  • Automated conversations on channels like Facebook Messenger or WhatsApp allow companies to scale their presence on social channels, providing engagement, personalized interactions and consistent messaging wherever users are in a dialog with your brand.

  • Conversational commerce creates an automated connection with users to educate them about products, assist with transactions and guide them through the commerce funnel.

Understanding key concepts and how to apply them through the Cognigy.AI platform will help you bring Conversational AI to your organization. Learn about Flows, Lexicons, Intents, Conversational Forms, Profiles and Analytics. Practice basic editing and configuration activities using the Cognigy user interface. Deploy your creation on any channel(s) of your users' preference.

Each section includes a conceptual overview of the topic as well as a demonstration of how to use the Cognigy.AI software.

Who this course is for:

  • End users of the Cognigy software who will perform basic editing of flows, lexicons and forms.

Course content

6 sections11 lectures41m total length
  • Introduction
    02:41
  • Introduction - Demo
    06:31

Instructor

VP Technology, North America at Cognigy
Derek Roberti
  • 4.2 Instructor Rating
  • 412 Reviews
  • 6,766 Students
  • 2 Courses

Derek has spent the last 15 years working with Marketing Technology in the Enterprise. Formerly with Sitecore, recognized by Gartner as a Digital Experience leader, Derek has led customer-facing technical teams supporting businesses around the globe. Derek started with Cognigy, Inc. in 2018 to bring conversational AI to the North American market.