Cognigy AI v3 User Training
Understanding key concepts and editing activities in Cognigy AI
Created by Derek Roberti
Know how to perform basic tasks in Cognigy AI.
Requirements
- Basic comfort with web-based tools.
- Chrome Browser installed.
- Some Javascript knowledge useful but not required.
Description
Understanding Cognigy will help you bring Conversational AI to your organization. Learn about key concepts in Cognigy such as Flows, Lexicons, Intents, Conversational Forms, Profiles and Analytics. Practice basic editing and configuration activities using the Cognigy UI. Each section includes a conceptual overview of the topic as well as a demonstration of how to use the Cognigy AI software.
Who this course is for:
- End users of the Cognigy software who will perform basic editing of flows, lexicons and forms.
Course content
6 sections • 11 lectures • 41m total length
- Introduction02:41
- Introduction - Demo06:31
- Editing Flows02:39
- Editing Flows - Demo12:03
- Lexicons & Slots01:24
- Lexicons and Slots - Demo03:27
- Intents02:26
- Intents - Demo03:33
- Contact Profiles02:46
- Contact Profiles - Demo02:55
- Analytics00:44
Instructor
VP Technology, North America at Cognigy
![Derek Roberti](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.3 Instructor Rating
- 294 Reviews
- 3,996 Students
- 2 Courses
Derek has spent the last 15 years working with Marketing Technology in the Enterprise. Formerly with Sitecore, recognized by Gartner as a Digital Experience leader, Derek has led customer-facing technical teams supporting businesses around the globe. Derek started with Cognigy, Inc. in 2018 to bring conversational AI to the North American market.