Cognigy AI v3 User Training

Understanding key concepts and editing activities in Cognigy AI
Rating: 4.4 out of 5 (184 ratings)
3,177 students
Cognigy AI v3 User Training
Rating: 4.4 out of 5 (184 ratings)
3,177 students
Know how to perform basic tasks in Cognigy AI.

Requirements

  • Basic comfort with web-based tools.
  • Chrome Browser installed.
  • Some Javascript knowledge useful but not required.
Description

Understanding Cognigy will help you bring Conversational AI to your organization. Learn about key concepts in Cognigy such as Flows, Lexicons, Intents, Conversational Forms, Profiles and Analytics. Practice basic editing and configuration activities using the Cognigy UI. Each section includes a conceptual overview of the topic as well as a demonstration of how to use the Cognigy AI software.

Who this course is for:
  • End users of the Cognigy software who will perform basic editing of flows, lexicons and forms.
Course content
6 sections • 11 lectures • 41m total length
  • Introduction
    02:41
  • Introduction - Demo
    06:31
  • Editing Flows
    02:39
  • Editing Flows - Demo
    12:03
  • Lexicons & Slots
    01:24
  • Lexicons and Slots - Demo
    03:27
  • Intents
    02:26
  • Intents - Demo
    03:33
  • Contact Profiles
    02:46
  • Contact Profiles - Demo
    02:55
  • Analytics
    00:44

Instructor
VP Technology, North America at Cognigy
Derek Roberti
  • 4.3 Instructor Rating
  • 294 Reviews
  • 3,996 Students
  • 2 Courses

Derek has spent the last 15 years working with Marketing Technology in the Enterprise. Formerly with Sitecore, recognized by Gartner as a Digital Experience leader, Derek has led customer-facing technical teams supporting businesses around the globe. Derek started with Cognigy, Inc. in 2018 to bring conversational AI to the North American market.