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30-Day Money-Back Guarantee

This course includes:

  • 4.5 hours on-demand video
  • 23 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
Business Management Management Coaching

Coaching Managers & Leaders for Continuous Improvement

Coaching for Lean Leadership, Continuous Improvement and Business Performance
Rating: 4.4 out of 54.4 (2,512 ratings)
9,487 students
Created by Lawrence M. Miller, Institute for Leadership Excellence
Last updated 11/2017
English
English [Auto], French [Auto], 
30-Day Money-Back Guarantee

What you'll learn

  • The student will develop the essentials skills of coaching managers, leaders and teams for continuous improvement.
  • To coach leaders and managers to improve key performance measures.
  • To coach leaders and managers to develop the critical skills of team leadership.
  • To coach leaders and managers to develop the habit patterns that lead to a high performing organization.
Curated for the Udemy for Business collection

Requirements

  • It is not required, but it will be helpful if the student has knowledge of lean management, team leadership, or problem solving.

Description

Great teams have great coaches. Great athletes have great coaches. And, we all become great in our field with the help of a dedicated and compassionate coach. This course will help you to become a successful coach who can help others achieve their own version of greatness.

This course is focused on coaching current leaders or managers within an organization to improve performance, develop new habits, and contribute to a culture of continuous improvement. Every great athlete has a coach. Every great musician has a coach. And, within great organization, like Toyota, every manager has a coach. The cost of external coaching is too great. This course is designed to prepare managers to coach both their own team members and to coach peer managers. 

This course will provide a seven step model for coaching that focuses on a challenge to achieve organization goals. The coach helps the client then establish short term targets for improvement and then breaks key skills down into pinpointed behaviors to be practiced and become the habits or skills of high performance. 

This model is one that enables organizations to maximize coaching opportunities within the organization and develop internal coaching skills. 

The instructor has more than forty years experience training both external consultants and internal coaches in companies like Shell Oil Company, Corning, Merck, and dozens of others. 

  • "I really like the short and to the point lectures; the diagrams are great for the visual learners (me!) as well the sheet for identifying your clients, goals will be useful. This was round one as I find reviewing these programs more then once helps in establishing a game plan for my work place." Sherry Jackson

  • "I have had the pleasure of working with and learning from Larry Miller. This course was very informative and given me some great ideas and tools to strengthen my coaching abilities." Elizabeth Macdonald

  • "The instructor is engaging and seems to really know what he's talking about." Paul Klipp

Who this course is for:

  • Anyone who wishes to coach other managers or leaders, either as an internal or external coach.
  • Anyone who wishes to improve the skills at coaching their own team members.

Featured review

Nabil El Hady
Nabil El Hady
191 courses
74 reviews
Rating: 5.0 out of 5a year ago
An outstanding leader and an amazing teacher. This teacher transformed the way I am doing business. He made me by far a better business consultant and executive coach. All the respect and love for him. Once you take one of his courses, you will be addicted to his teachings and courses.

Course content

7 sections • 42 lectures • 4h 22m total length

  • Preview04:40
  • Preview07:29
  • Types of Coaching
    05:57
  • Introduction and Course Purpose
    3 questions
  • Assignment #1: Define Your Practice Model
    04:07

  • Principles of Leader Coaching
    11:44
  • Preview06:09
  • The Basics of Leadership Coach
    5 questions
  • Assignment #2: The Continuum of Caring
    02:47

  • Who is Your Client?
    10:48
  • Clarifying Client Needs
    09:06
  • Focus on the Whole Person
    04:46
  • Your First Meeting
    10:14
  • Getting Started
    5 questions
  • Assignment #3: Clarifying Your Client's Needs
    01:19

  • Preview08:29
  • Assignment #4: What Are My Positive Assumptions
    03:04
  • Pinpointing Behavior
    07:12
  • Assignment #5: Pinpointing Behavior
    01:51
  • Discover the Current Condition
    09:57
  • Discover the External Condition
    06:49
  • Assignment #6: Discover the Current Conditions
    03:26
  • Set Targets for Future Performance - Contract
    08:28
  • Assignment #7: Proposing a Course of Action and Contracting with the Client
    03:19
  • Practice Behavior to Build the Skill
    08:25
  • Chain Behavior to Develop a Fluid Skill
    04:46
  • Reinforce Improvement
    03:27
  • Assignment #8: Behavior Observation and Reinforcement
    03:20
  • The Coaching Cycle
    10 questions

  • Introduction to Coaching Skills
    06:47
  • Body Language - Attending
    08:13
  • Asking Open-Ended and Powerful Questions
    10:51
  • Activity 9: Asking Open-Ended Questions
    03:38
  • Reflecting or Rephrasing
    07:48
  • Activity 10: Reflective Listening
    02:13
  • Expressing Empathy
    08:17
  • Activity 11: Expressing Empathy
    02:06
  • Acknowledging
    03:28
  • Using Silence
    03:31
  • Brainstorming Together
    04:35
  • Coaching Skills
    10 questions

  • Giving Feedback
    10:52
  • Receiving Feedback
    07:30
  • Giving and Receiving Feedback
    5 questions

  • Targets, Goals and Objectives 1
    09:01
  • Targets, Goals and Objectives 2
    09:13
  • Sources of Motivation
    07:53
  • Bonus Lecture: Some Additional Resources
    04:37

Instructor

Lawrence M. Miller, Institute for Leadership Excellence
Best Selling Instructor, Author & Leadership Coach
Lawrence M. Miller, Institute for Leadership Excellence
  • 4.4 Instructor Rating
  • 34,993 Reviews
  • 118,717 Students
  • 16 Courses

Larry Miller is now teaching more than one-hundred thousand students in more than 170 countries on Udemy, is the author of eleven books, and has forty years of experience consulting with major corporations. Several of his courses on management and leadership are best selling courses in their category and have been adopted by major corporations as part of their leadership development and lean culture implementaton process.  

For the past forty years he has worked to improve the performance of organizations and the skills of their leaders. His expertise is derived from hands on experience creating change in the culture of more than a hundred organizations. 

He began his work in youth prisons after recognizing that the learning system in the organization had exactly the opposite of its intended effect – increasing, rather than decreasing, dysfunctional behavior. For four years he worked to redesign the prison system by establishing the first free-economy behind prison walls, where each inmate had to pay rent, maintain a checking account, and pay for everything he desired. This was his first organizational transformation. 

He has been consulting, writing and speaking about business organization and culture since 1973. After ten years with another consulting firm, he formed his own firm, the Miller Howard Consulting Group in 1983. In 1998 he sold his firm to Towers Perrin, an international human resource consulting firm and became a Principal of that firm. In 1999 he left that firm to focus on solo consulting projects. 

He and his firm were one of the early proponents of team-based management and worked with many clients to implement Team Management from the senior executive team to include every level and every employee in the organization. The Team Management process created a company of business managers, with every employee focused on continuous improvement of business performance. In addition to directing the overall change process, Mr. Miller personally coached the senior management team of many of his clients. 

The implementation of Team Management led to the realization that the whole-system of the organization needed to be redesigned to create alignment so all systems, structure, skills, style and symbols support the same goals and culture. From this realization he developed the process of Whole System Architecture that is a high involvement method of rethinking all of the systems, structures and culture of the organization. Among his consulting clients have been 3M, Corning, Shell Oil Company, Amoco and Texaco, Shell Chemicals, Air Canada and Varig Airlines, Eastman Chemicals, Xerox, Harris Corporation, McDonald's and Chick-fil-A, Merck and Upjohn Pharmaceuticals, United Technologies, Metropolitan Life and Landmark Communications. 

Mr. Miller has authored eleven books, among them American Spirit: Visions of A New Corporate Culture, which was the text for Honda of America's course on their values and culture; and Barbarians to Bureaucrats: Corporate Life Cycle Strategies, which draws on the history of the rise and fall of civilizations to illustrate the patterns of leadership and evolution in corporate cultures. Most recently he authored Getting to Lean – Transformational Change Management that draws on the best change management practices such as socio-technical system design, appreciative inquiry, and systems thinking or learning organizations to provide a road map to transforming organizations. He has also authored Team Kata - Your Guide to Becoming A High Performing Team,  the core human process of lean organizations. Most recently he published The Lean Coach that corresponds to his course on Coaching Leaders for Success. He has appeared on the Today Show, CNN, made numerous appearances on CNBC, has written for The New York Times and been the subject of a feature story in Industry Week magazine. He was recently the subject of articles in Fast Company and Inc. Magazine.


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