
Welcome to this course! In this brief video, you'll learn what you're going to be able to do (sooner rather than later) as a result of taking this course. Get ready to gain some new coaching skills that you can use right away!
In this lesson, you will learn:
1. What we need to be successful in our jobs
2. When to take a coaching approach
3. When to help using different approaches
In this lesson, you will learn:
1. What a mindset is
2. How to apply a growth mindset to coaching
3. How to apply a resourceful mindset to coaching
In this lesson, you will learn:
1. How to use formal and informal coaching
2. What a “coachable moment” looks like
3. How to use the GROW Coaching model
In this lesson, you will learn:
1. Why listening is such a critical coaching skill
2. What makes listening difficult (or challenging)
3. Three levels of listening
In this lesson, you will learn:
1. Why empathy is a critical coaching skill
2. The three types of empathy
In this lesson, you will learn:
1. The difference between praise and summoning strengths
2. When to summon strengths to help motivate and encourage
In this lesson, you will learn:
1. How goal-setting drives performance
2. How to coach your team member using SMART Goals
3. When to help using different approaches
In this lesson, you will learn:
1. How action planning leads to goal attainment
2. The impact of both visible and invisible actions
In this lesson, you will learn:
1. How anticipating obstacles drives action
2. How to coach for both external and internal obstacles
In this lesson, you will learn:
1. Why commitment and accountability matter
2. The five parts of the commitment and accountability coaching conversation
Thank you for participating in this course!
I hope you feel more prepared to:
1. Know why and when to use a coaching approach
2. Apply the four skills for effective coaching conversations
3. Help your team members set goals and take action
And there’s more learning to come! For additional resources, please reach out to me by visiting my website at www.DeborahGraysonRiegel.com.
Here's to being a lifelong learner!
When we work with colleagues, clients, and team members (and even family members) we know that sometimes we need to be directive and sometimes we need to be supportive. But how do we know when to use which approach?
When do we tell someone what to do and how to do it vs. when do we elicit their ideas about the best way to get something done?
When do we challenge a team member to raise their game vs. when do we back off?
When do we offer resources vs. when do we help our team members brainstorm their own resources?
When do we coach them vs when do we help in some other way?
The answer is…it depends. And the good news is you don't have to be a professional coach to use coaching skills!
In this course, you will learn:
1. Why and when to use a coaching approach (because it's not always the best strategy)
2. Four skills for effective coaching conversations (Listening to Learn, Asking Powerful Questions, Demonstrating Empathy, and Summoning Strengths)
3. How to help your team members set goals and take action (Motivational Goal-Setting, Action Planning, Anticipating and Overcoming Obstacles, and Creating Commitment and Accountability)
As you’re participating in this course, I hope you discover that you’ve had many coaches along the way to support your development. And I also hope you see that you may be coaching without knowing it – and that there are still many new practices, habits, and approaches for you to learn.
So keep an open mind, have a pen and paper handy, and let’s get started.
Warmly,
Coach Deborah Grayson Riegel