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Coaching and Mentoring
Rating: 3.8 out of 5(3 ratings)
4 students

Coaching and Mentoring

Coaching and Mentoring Skills course
Created byStone River eLearning
Last updated 1/2025
English
English

What you'll learn

  • Understand Key Concepts: Gain a clear understanding of the differences between coaching and mentoring, and develop the ability to apply these approaches effec
  • Enhance Communication Skills: Master effective communication techniques, including active listening, feedback delivery, and empathy, to build strong, supporti
  • Develop Emotional Intelligence and Ethical Practices: Strengthen emotional intelligence to manage interpersonal relationships and navigate ethical challenges,
  • Set and Measure Goals: Learn how to set clear, actionable goals for mentees/coaches, and measure progress to ensure continuous development and success within

Course content

1 section • 13 lectures • 1h 13m total length

  • Course Introduction2:40

    Explore coaching and mentoring, their distinct roles, and apply communication, goal setting, feedback, emotional intelligence, diversity, and ethics to drive growth in the workplace.

  • Foundations of Effective Coaching9:53

    Navigate the foundations of effective coaching: establish trust with your coachee, set goals, explore options, plan actions, monitor progress, and review outcomes using the GROW or CLEAR models.

  • The Art of Mentoring3:02

    Develop and practice mentoring skills that build long-term growth, foster trust, set clear boundaries, offer constructive feedback, and empower mentees to chart their own paths.

  • Communication Skills for Coaches and Mentors5:52

    Develop effective communication for coaching and mentoring by mastering verbal and nonverbal cues, active listening, empathy, cultural sensitivity, constructive feedback, and positive reinforcement to overcome barriers and foster growth.

  • Developing Emotional Intelligence6:21

    Explore how emotional intelligence shapes coaching and mentoring by strengthening self-awareness, self-regulation, motivation, empathy, and social skills to build trust and foster growth.

  • Coaching and Mentoring in Diverse Environments3:49

    Tailor coaching and mentoring to embrace workplace diversity by recognizing biases, practicing inclusive communication, and ensuring accessibility, so every coachee benefits from culturally aware guidance.

  • Setting Goals and Measuring Success6:04

    Set specific, measurable, achievable, relevant, and time-bound goals with your coachee, track progress through regular reviews, reflect, adjust, celebrate achievements, and measure skill, behavioral growth, and performance for continuous improvement.

  • Practical Application and Role-Playing4:07

    Engage in practical role-playing to sharpen coaching and mentoring skills, using realistic scenarios, role switches, active listening, targeted feedback, and reflective debrief for action planning.

  • Role Playing Exercise Examples10:28

    Develop coaching and mentoring skills through ten role playing exercises that simulate real life scenarios, from overcoming resistance to change to building empathy and resolving conflicts.

  • Coaching and Mentoring for Team Development8:48

    Explore coaching and mentoring teams through Bruce Tuckman's five stages—forming, storming, norming, performing, adjourning—using leadership styles, clear communication, and performance feedback to boost collaboration and growth.

  • Ethics and Professional Standards in Coaching and Mentoring5:06

    Explore core ethical principles for coaching and mentoring, including confidentiality, nondiscrimination, integrity, and professionalism, and apply ICF and EMCC standards to handle dilemmas with decision-making models and case studies.

  • Personal Development for Coaches and Mentors4:57

    Develop self-awareness through regular self assessment and reflection, create actionable development plans with feedback for coaching and mentoring, and pursue continual learning with a strong support network.

  • Course Conclusion2:28

    Reflect on grounded coaching and mentoring principles, ethical standards, and diverse needs to tailor approaches for individuals and teams, then translate insights into concrete action with goals and timelines.

  • Quiz

Requirements

  • There are no formal prerequisites for this course. However, a basic understanding of workplace dynamics and interpersonal communication is helpful. Participants should be open to learning new skills, engaging in reflective practices, and actively participating in role-playing exercises to develop their coaching and mentoring abilities. This course is suitable for individuals at all levels, whether they are new to coaching and mentoring or looking to refine their existing skills.

Description

This comprehensive Coaching and Mentoring Skills course is designed for individuals at all levels within the workplace who wish to enhance their ability to guide and support the growth of others. Over 12 detailed lessons, participants will gain a deep understanding of the foundational principles, strategies, and techniques essential for effective coaching and mentoring. The course covers key topics such as the differences between coaching and mentoring, communication skills, emotional intelligence, diversity and inclusion, ethical practices, goal setting, and measuring success. Emphasizing the continuous personal development of coaches and mentors, the course encourages learners to engage in reflective practices and real-world applications. Through role-playing exercises and interactive activities, participants will build the confidence to foster a positive, supportive, and growth-driven workplace culture. This course is ideal for those looking to make a significant impact on both individual and organizational development, enabling them to mentor and coach their colleagues effectively. Whether you're new to coaching or mentoring or looking to refine your existing skills, this course provides valuable insights and practical tools for nurturing the growth of others and enhancing overall team performance.

· Understand Key Concepts: Gain a clear understanding of the differences between coaching and mentoring, and develop the ability to apply these approaches effectively within the workplace.

Who this course is for:

  • Managers and Team Leaders: Those responsible for guiding and developing the skills of their team members.
  • HR Professionals: Individuals involved in talent development, employee support, and organizational growth.
  • Supervisors and Mentors: Anyone currently in or aspiring to a mentoring or coaching role within their organization.
  • Employees Seeking Professional Growth: Individuals looking to enhance their own leadership, coaching, and mentoring abilities for career advancement.
  • Organizational Development Specialists: Professionals focused on fostering a positive workplace culture and employee development.

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