Crisper Learning for ServiceNow
3.9 (5 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
21 students enrolled

Crisper Learning for ServiceNow

ServiceNow
3.9 (5 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
21 students enrolled
Created by Vaibhav Jain
Last updated 9/2018
English
English [Auto]
Current price: $20.99 Original price: $29.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 6.5 hours on-demand video
  • 5 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Become ServiceNow Administrators
Requirements
  • Dynamic content readers
  • IT service management
  • ServiceNow enthusiasts with a dedication to learn this new and sophisticated technology
Description

This course provides a crisp yet comprehensive knowledge of ServiceNow, one of the major IT Service Management tools available in market today. The hands-on exercises and the video content is intended to make this course interactive as well as enjoyable. No programming background is necessary for this. All you need is Dedication to make best use of your time.

Once this course is finished, you possess enough knowledge to crack the ServiceNow system administrator certification. That shining extra tag on your resume of being a ServiceNow administrator would certainly boast your overall profile.

Check this out today.

Who this course is for:
  • IT Service Management Professionals
  • Any IT Professional seeking to acquire myriad skillset
Course content
Expand 7 lectures 06:42:49
+ Introduction
7 lectures 06:42:49

What’s in this Chapter?

Ø  What is ServiceNow

Ø Steps to request a ServiceNow instance


Preview 02:22

What’s in this Chapter?

Ø  User Interface and Configuration elements

Ø  Managing Lists, Filters and Forms

Preview 46:19

What’s in this Chapter?

Ø  User Account configuration

Ø  Groups and Roles

User Administration
32:03

What’s in this Chapter?

Ø  Data structures

Ø  Import Sets

Ø  Configuration items to CMDB

Working With Data
01:04:58

What’s in this Chapter?

Ø  Knowledge Base Management

Ø  Service Catalogs

Ø  Workflows

Ø  Service Level Agreements

Ø  Reports

Chapter-4 Service Automation Platform
02:13:03

What’s in this Chapter?

Ø  Policies & Interactions

Ø  Security parameters

Ø  Events & Notifications

Chapter-5 Administration of Core Application
01:22:13

What’s in this Chapter?

Ø  Update Sets

Ø  Advancements, Performance and Regulations

Ø  Social IT

Chapter-6 Continual Maintenance
41:51