CIS-ITSM ServiceNow - Service Management - ITSM

The ServiceNow Certified Implementation Specialist - IT Service Management Exam Specification defines the purpose, audience, testing options, exam content coverage, test framework, and prerequisites to become Certified Implementation Specialist - IT Service Management certified.

ServiceNow - Service Management

ServiceNow Certified Implementation Specialist - IT Service Management

• Exam Structure The exam consists of approximately (60) questions

• 90 minutes

• Exam Retakes cost of $75.

Exam Scope

• Incident Management 25%

• Problem Management 10%

• Change Management 25%

• Knowledge Management 10%

• Request Fulfillment 25%

• Configuration Management Database 5%

PT-BR

O ServiceNow Certified Implementation Specialist - IT Service Management Exam Specification define a finalidade, público, opções de teste, cobertura de conteúdo do exame, estrutura de teste e pré-requisitos para se tornar um Certified Implementation Specialist - certificado de IT Service Management.

ServiceNow - Service Management

ServiceNow Certified Implementation Specialist - IT Service Management

Paris Release

• Estrutura do Exam Structure O exame consiste em aproximadamente (60) questões

• 90 Minutos

• Para refazer o custo é de  U$75.

Escopo do Exame:

• Incident Management 25%

• Problem Management 10%

• Change Management 25%

• Knowledge Management 10%

• Request Fulfillment 25%

• Configuration Management Database 5%

  ES

El Especialista certificado en implementación de ServiceNow - Especificación del examen de administración de servicios de TI define el propósito, la audiencia, las opciones de prueba, la cobertura del contenido del examen, el marco de prueba y los requisitos previos para convertirse en Especialista certificado en implementación - Administración de servicios de TI certificado.

ServiceNow - Gestión de servicios

Especialista certificado en implementación de ServiceNow - Gestión de servicios de TI

Release de París

Estructura del examen El examen consta de aproximadamente (60) preguntas

90 minuto

• Retake  U$75.