Teach on Udemy

Turn what you know into an opportunity and reach millions around the world.

Learn More

Your cart is empty.

Keep shopping

Chief of Staff Course: CEO's Strategic Right Hand [EN]

Name: Chief of Staff Course: CEO's Strategic Right Hand [EN]
Rating: 4.4 (37 reviews)

Role Play

Created byPapaHR ★ 170K students: Courses in Human Resources, HR, SHRM, AI Talent Analytics, HRMS, HRIS, CIPD, Claude, HRCI, PHR, Rewards

Last updated 9/2026

English

English [Auto],

What you'll learn

Understand the unique role of the Chief of Staff in different company types — from startups to corporations
Manage the CEO’s time, focus, and priorities to maximize strategic impact
Filter and synthesize information into clear briefs, summaries, and executive communications
Build trust and influence without formal authority, navigating politics and hidden power structures
Support the CEO during crises with decision-making frameworks and communication strategies
Develop a personal career path from CoS to C-level positions such as COO or GM
Facilitate company strategy sessions and link HR strategy to business goals
Conduct HR audits, create HR roadmaps, and justify HR investments
Apply project management, change management, and OKR frameworks for strategy execution
Lead performance reviews, internal communications, and corporate culture initiatives
Manage corporate events to strengthen engagement and company values
Use HR and recruiting analytics to inform strategic decisions and improve talent acquisition
Design organizational structures, support talent development, and drive organizational change
Automate HR processes using modern systems, AI tools, and chatbots to increase efficiency

Course content

8 sections • 73 lectures • 39h 9m total length

Chief of Staff Role: Architect of Influence for the CEO45:55
Role of CoS in startups, growth companies, and corporations
The CEO–CoS–team triangle: interaction models
Building trust, being indispensable yet invisible
Quiz: Chief of Staff, CEO Partnership and Strategic Influence
CEO Focus Management: Calendar, Priorities and Strategy Rhythm35:26
Managing the CEO’s calendar and weekly strategy
Prioritization models: Eisenhower, ICE, Impact Mapping
Shielding the CEO: filtering and protecting time
Executive Communication: Briefings, Information Flow and Decisions41:04
Gathering and synthesizing key information
Preparing briefs, summaries, and solutions for CEOs
Writing executive summaries and speeches
Stakeholder Management: Power, Politics and Influence39:12
Navigating hidden power structures
Managing stakeholder interests
Securing C-level buy-in without formal authority
Crisis Management: CEO Support in Layoffs, Mergers and Risk39:05
Handling layoffs, mergers, and external crises
Decision-making under uncertainty
Crisis communications internally and externally
Chief of Staff Career Path: Scale into COO, GM or Strategy Roles28:53
Transitioning CoS to COO/GM roles
Building support teams
Acting as cultural carrier of CEO values

Company Strategy: Strategic Planning Tools and Blue Ocean30:17
Good vs. bad strategies
Blue Ocean Strategy and competitive differentiation
Strategy diagnosis tools and session rules
HR Audit: Diagnostic Checklists, SWOT and PESTEL44:20
HR audit tools and checklists
SWOT and PESTEL analysis
HR audit reporting
HR Strategy: Metrics, Business Alignment and Implementation35:09
HR strategy templates, metrics, and business alignment
Linking HR strategy to audit results and cost justification
Creating an HR roadmap

Project Management for CoS: Plans, Business Cases and Delivery37:12
Project phases and processes
Templates: plans, business cases, communications, diagrams
Change Management: Adoption, Resistance and Stakeholders23:53
Resistance to change models
Emotional factors in change adoption
Kotter, Unfreeze-Change-Freeze, and Gallup readiness tools
OKR Implementation: Goals, Key Results and Performance Review33:49
OKR principles vs. MBO
Linking OKR to performance review
Key results requirements and startup rollout tips
Performance Review Optimization: Feedback, Templates and Automation21:32
Templates, feedback integration, and automation tools
Manager-employee meeting frameworks
Linking reviews to development plans

Internal Communications: Employee Voice, Channels and Policies30:37
Communication models, channels, and policies
Organizing All Hands meetings and open door culture
Corporate Events: Engagement, Calendars and ChatGPT Planning29:00
Event calendars, popular formats, and ChatGPT planning
Corporate Culture: Values, Behaviors and Culture Integration39:13
Elements of culture and integration methods
Describing behaviors, embedding in operations, changing culture

HR Analytics: Key Metrics, Segmentation and People Insights49:04
50+ HR metrics and calculation methods
Data tools, segmentation, correlation, and forecasting
ROI of engagement and turnover analysis
Recruiting Analytics: Funnel Metrics and Hiring Optimization41:03
Recruiting audit checklists and key metrics
Funnel analysis, cost per hire, SLA creation, and reporting
KPI Frameworks: Results Evaluation, MBO and Critical Incidents38:09
MBO, KPI, and critical incident-based assessments
Job analysis-based evaluation

Manager Training: Leadership Development and Global Programs26:00
Leadership levels, formats, and global programs
Assessing development needs
Talent Identification: Coaching, Gallup, VIA and High525:53
Gallup/VIA/High5 assessment tools
Conducting talent coaching and using research insights
Organizational Development: Diagnostics and Interventions28:21
Stages, diagnostics, interventions, and evaluation
Organizational Structures: Matrix, Network and Org Design24:07
Types, drivers, and diagnostics
Matrix and network-based models like Spotify
CEO Alignment Meeting: Turn Strategy Noise into an Operating Rhythm

1. Hiring A-Players for executive office teams41:49
2. Multichannel Candidate Sourcing for executive office teams34:04
Learn multichannel sourcing for executive teams, combining internal referrals, external networks, social media, and niche platforms to attract A-players, with compelling job descriptions and practical outreach strategies.
3. Candidate Assessment and Selling the Job Opportunity29:24
4. Employee Onboarding for executive office teams30:28
5. Forming to Performing: Team Development Stages30:36
6. Building One Unified and High-Performing Team30:19
7. Managing Employee Personality Types in executive office teams27:29
Identify and manage four Adizes personality types—producer, administrator, entrepreneur, integrator—using the Pi, A, I model. Build balanced executive teams and improve collaboration with tailored approaches.
8. Employee Termination: Who, When and How for Chief of Staff39:12
9. Leadership Styles for Chief of Staff33:14
10. Choosing the Right Leadership Style for Maximum Team Performance28:09
Diagnose employee development levels and select the right leadership style: directive, coaching, supportive, or delegating. Use situational leadership to match style with readiness for maximum team performance.
11. Effective Leadership: Gallup Research Insights for Chief of Staff25:18
12. Managing Team Culture for cross-functional execution25:50
13. Salary Management for executive office teams44:32
14. Bonus and Incentive Programs for executive office teams34:32
15. Sales Team Compensation: Salary, Commission and Incentives42:56
16. Benefits Beyond Salary for executive office teams44:06
17. Motivation 3.0 and Total Motivation: What Drives Employees41:48
18. Retention and Burnout Prevention for executive office teams36:31
19. Employee Engagement for Maximum Team Performance35:01
Measure engagement with Gallup Q12, analyze results across departments, and implement targeted actions to boost motivation, loyalty, and well-being while addressing workplace jerks.
20. Continuous Feedback to Sustain Motivation and Performance34:38
21. Talent Management and the 9-Box Grid for Chief of Staff29:33
Explore talent management through the nine-box grid, assessing performance and potential to place top players in key roles, rotate assignments, and foster growth with engagement, learnability, and mindset.
22. Identifying and Leveraging Employee Talent24:40
23. Learning and Development for executive office teams42:28
Develop employees by identifying and cultivating core competencies, balancing hard and soft skills, and using coaching, training design, and evaluation (Kirkpatrick) to drive performance.
24. Succession Planning: Preparing the Next Chief of Staff33:46
25. Team Strategy: Aligning People, Priorities and Business Goals44:42
26. Goal Setting: MBO, KPI, OKR, WIG and V2MOM for Chief of Staff39:52
27. Performance Metrics, Dashboards and Results Evaluation36:37
28. Managing Employee Accountability and Ownership24:07
Learn to foster employee accountability and ownership by aligning KPIs, goals, and reporting, while using structured one-on-one meetings and the monkey analogy to reduce micromanagement and boost independence.
29. One-on-One Meetings for Chief of Staff and Employees30:02
30. Employee Coaching for Growth and Performance30:00
31. Effective Team Meetings: Strategy Sessions to Daily Stand-Ups25:29
32. Collaborative Problem Solving for executive office teams26:38
Identify common types of problematic employees in executive teams and apply a question-driven algorithm to move from past issues to future actions, promoting collaborative problem solving and effective people management.
33. Agile and Project Management Fundamentals for Chief of Staff29:23
34. Kanban Boards and Trello for executive office teams29:40
35. Managing Change Within executive office teams27:24
36. Task Execution and Delivery for High-Performing Teams27:18
37. The Chief of Staff's Role in Business Growth and Results33:01
Explore the chief of staff role in driving business growth, and distinguish functional from people management, citing Google's leadership competencies: coaching, empowerment, vision, and team unity, and the 6B model.
38. Organizational Business Models for Chief of Staff28:15
39. Business Understanding and Responsibility Allocation for Chief of Staff28:28
40. SWOT and PESTEL Analysis for executive operations25:46
41. Effective Communication for Chief of Staff and Teams24:04
42. Radical Candor for Chief of Staff29:14
43. Managing Conflict Within and Between Teams29:16
Explore how to manage conflict within and between teams, map its emergence, recognition, interaction, and resolution stages, and identify conflictogens.
44. Business Negotiation Skills for Chief of Staff29:16
Learn practical business negotiation skills for a chief of staff audience. Master persuasion, firm offers, and two-sided exchanges while recognizing donkey, sheep, fox, and owl behaviors.
45. Adapting Management Tools for Remote executive office teams30:38
46. Creating Rules, Policies and Checklists for executive office teams38:24
47. Team Operating Principles for cross-functional execution18:38
48. Essential Tools for Remote and Distributed executive office teams26:10

Requirements

No formal degree is required — the course is designed for both aspiring and experienced leaders
Basic understanding of business operations or project management will be helpful
Familiarity with corporate structures and cross-functional collaboration is an advantage but not mandatory
Willingness to take on a strategic, cross-departmental role supporting the CEO
Commitment to completing assignments and adapting tools to your real work environment
Access to a computer or device with internet connection to view recorded lessons and complete homework

Description

Imagine a CEO with a head full of visionary ideas but drowning in operations, endless meetings, and constant firefighting.

Now imagine you as the one person who turns that chaos into clarity, filters the noise, drives execution, and frees the CEO to focus on growth.

That’s the power of the Chief of Staff role — and that’s exactly what this course will prepare you for.

Across 24 intensive classes, you’ll step inside the CEO’s inner circle and master the skills, tools, and influence needed to operate as their strategic partner. This isn’t theory — it’s the real playbook for managing priorities, coordinating cross-functional initiatives, and keeping strategy on track when everything feels urgent.

You’ll learn how to:

Control the CEO’s time, focus, and flow of information.
Turn scattered ideas into actionable plans with clear ownership and deadlines.
Navigate company politics and win buy-in without formal authority.
Lead in crises, coordinate communications, and ensure business continuity.
Drive strategic projects, implement OKRs, manage change, and oversee performance reviews.
Build bridges between departments, align culture with strategy, and measure impact with data-driven HR and recruiting analytics.

From the mechanics of project management and HR audits to the art of writing executive briefs and managing cultural transformation — every module gives you ready-to-use templates, checklists, and tools you can apply immediately.

This is also your career fast track. Many Chiefs of Staff go on to become COOs, GMs, CPOs, or founders themselves. With access to insider decision-making and high-level strategy, you’ll accelerate your trajectory in a way few other roles can match.

Jobs for Chiefs of Staff are emerging globally — but competition is fierce. Those who understand the scope of the role and come prepared with the right toolkit stand out instantly.

This course contains the use of artificial intelligence. It ensures cutting-edge insights and the latest practices.

This course contains a promotion.

Don’t wait until someone else takes the seat next to the CEO.

Enroll now, join the inner circle, and become the person every leader wishes they had at their side.

Who this course is for:

Aspiring and current Chiefs of Staff aiming to master the role
Executive Assistants ready to transition into a strategic partnership with the CEO
Project managers or operations leaders coordinating cross-functional initiatives
C-suite executives and senior managers seeking to scale the CEO’s impact
Entrepreneurs and business owners looking to streamline operations and strategic execution
Professionals aiming for career growth toward COO, GM, or other C-level roles

Chief of Staff Course: CEO's Strategic Right Hand [EN]

What you'll learn

Explore related topics

Course content

Chief of Staff: CEO Partnership, Influence and Executive Support6 lectures • 3hr 50min

Company Strategy, HR Strategy and Operational Excellence3 lectures • 1hr 50min

Project, Change, OKR and Performance Management Systems4 lectures • 1hr 56min

Internal Communication, Corporate Culture and Engagement3 lectures • 1hr 39min

HR Analytics, Recruiting Metrics and KPI Frameworks3 lectures • 2hr 8min

Leadership Development, Talent and Organizational Design5 lectures • 1hr 44min

Extra: People Management Skills for Chiefs of Staff48 lectures • 25hr 33min

HR Automation, AI Tools and Chief of Staff Productivity2 lectures • 30min

Requirements

Description

Who this course is for: