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Checking In: Launch Your Career in the Hotel Industry
Checking In: Launch Your Career in the Hotel Industry
What's the best hotel job for you? We'll figure it out together in this course!
Created byGrace Taylor Segal
Last updated 7/2025
English
What you'll learn
- Understand the inner workings of the hotel industry, including departments, job roles, and how hotels operate behind the scenes.
- Identify the best entry points for a hotel career—from front desk to event planning—and choose the path that aligns with their interests and strengths.
- Learn how to present themselves professionally with five-star service principles, resume tips, and interview preparation strategies specific to hospitality.
- Gain insider knowledge on how to get hired and promoted within hotels, including networking tips, what hiring managers look for, and how to stand out.
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Course content
3 sections • 15 lectures • 44m total length
Requirements
- No prior hotel or hospitality experience is required—this course is designed for beginners.
- A great attitude and a persistent nature is highly desireable.
Description
Are you interested in working at a hotel but not sure where to start?
This engaging course gives you a backstage pass into the world of hotels. From Front Desk to Food & Beverage, Sales & Catering to Reservations, every department plays a critical role—and each one requires a different type of person.
Your instructor, Grace Taylor Segal, has been the the hotel business for over three decades. She's worked in Operations, Sales & Marketing and has been a consultant for hotels in her business, Maverick Communications. Grace believes that people (aka YOU!) can start a career in the hotel business that is fulfilling, exciting and with all of the potential for career and personal growth anyone could dream of.
Why does she think this? Because she's lived it herself!
In this course, you and Grace will explore:
--The structure of a full-service hotel and how departments work together
--What different hotel jobs are really like day to day
--Which roles are best for introverts, extroverts, planners, people-people, and more
--The secret backdoor career path that starts in these roles and leads to management—and even sales!
Whether you're looking for your first job, a career change, or just curious about hospitality, this course will help you discover what role would suit you best—and how and where to get started. You’ll leave with a clear understanding of your options, the positions that suit you best and a plan for what to explore next.
No experience needed. Just curiosity, a positive attitude and a dash of determination.
Who this course is for:
- Anyone looking for a rewarding and upwardly mobile career path—instead of just a dead end job.